This document discusses the role of learning in the sustainable enterprise. It argues that learning can maximize the value of people, prepare for the unexpected, and do more with less. Specifically, learning can improve organizational performance, increase agility and productivity, and reduce costs. It expands access to learning through any time, any place options. SkillSoft is presented as a learning partner that can help achieve these goals through its experience and stability, customer focus, and commitment to learning innovation as demonstrated through its history of developing new learning technologies and solutions.

1. Learning
For The Sustainable Enterprise
Muhammad Usman Bashir
Why SkillSoft?

2. Learning for the
Sustainable Enterprise™

3. What is sustainability?
Sustainability is a solid business principle that means to sustain
positive results over a longer period, for more stakeholders,
while reducing costs and negative impacts.
What is the role of learning in the
sustainable enterprise?
Maximize Prepare for
Do more
the value of the
with less
people unexpected
Expand the Provide the Provide the
scope of widest range most efficient
training to of learning and effective
more resources, path to
employees, on available on learning
more subjects, demand
in more forms
Improved
Increased Productivity,
Organizational
Agility profitability
Performance

4. Learning For The Sustainable Enterprise
Learning for all Performance
Retention
Creativity
Engagement
Innovation
Productivity
Maximize The Value Of People

5. Learning for the
Sustainable Enterprise
Readiness
On-Demand
Innovation
Problem-Solving Agility
Critical Thinking Skills Instant Answers
Prepare For The Unexpected

6. Learning for the Sustainable
Enterprise
Reduce Costs
Expand Learning
Any Time
Eco-Friendly
More Options
More Learners Any Place
Do More For Less

7. Learning Partner
Requirements:
1. Experience and stability
2. Customer focus
3. Commitment to learning
innovation

8. SkillSoft Experience and Stability
• Put SkillSoft’s 10+ years of experience in technology-enabled
learning to work for your organization
• The largest company in the world with a sole focus on e-learning
– Fiscal Year 2010 revenue target of $300-$312 million with earnings (EPS)
growth of 20-26%
– Stable, hands-on management team
– Financial health is verifiable through
filings made as a publicly-traded company
• Ownership of all major products
– Increases ability to respond to customer
needs and ensure integration of content
and delivery systems
– Mature, Level 4 SaaS Technology
– 27,000+ content products
• 18 languages
• 14 learning modalities
• 500+ customer-facing employees to help ensure customer success
• 15% of revenue invested in R&D in FY 2009

9. 2008 Live Learning, Learning
A History of Portlets, German &
Spanish Books collections
Learning Innovation 2007 Leadership Development Channel,
Books24x7 Chapters-To-Go,
KnowledgeCenter Editor, Narrated
Animation courses, NETg acquisition
2006 KnowledgeCenters, Business Impact Series,
Challenge Series, Books24x7 On-The-Go platform,
AnalystPerspectives
2005 OLSA, Legal Compliance courses, Well-BeingEssentials
2004 ExecSummaries, EngineeringPro, Express Guides, Dialogue Live,
Dialogue Design
2003 Multi-Modal Search & Learn, Learning Programs, ILT module, Credentialing,
Certification View, Advanced Groups, ES&H compliance courses
2002 SmartForce merger, Blended Learning Toolkits, 508 Accessibility
2001 Books24x7 acquisition (ITPro, BusinessPro, OfficeEssentials), SkillBriefs, SkillSims
2000 SkillPort platform, Search & Learn, case study exercises, first localized courses,
Customization Toolkit, AICC certification
1999 First generation business courses, ID model, learning object design, assessment mode,
Job Aids, RolePlays
1998 SkillSoft founded

10. Comprehensive Services
Learning Consultants Solutions Services Custom Development
• Your expert resource • For-fee services • Learning solutions
before, during and after designed to maximize tailored to your unique
implementation business results business needs
• Largest core services • An extension of your • Courses, simulations,
offering – included with team, virtual or on-site games and a variety of
every SkillSoft • Programs customized to delivery options: online,
implementation meet your exact needs CBT, podcasts
• Certified professionals • Services include: • Flexible options for
• Comprehensive best hosting, technology,
Blended learning
practices, tools and services, program maintenance and
methodologies management, shared support
• Services include:
services • Full development or
customization of existing
Program & curriculum
design, technical planning, SkillSoft products
marketing strategy,
reporting strategy,
performance &
measurement

11. The SkillSoft Learning Growth Model™
A model for establishing a vision
• A five-stage framework that maps the path to learning
maturity for an organization and its programs
• Creates a blueprint focused on the alignment of
learning to talent needs and obtaining the critical
Where would you like
objectives for each stage
your organization to
• Provides sound strategies that increase the overall be in 1 to 3 years?
performance of learners and teams and accelerate
business results
Stage 5
Stage 4 Optimize
Stage 3 Systematic Enterprise-wide
Learning
Stage 2 Strategic Integrate
Learning
Stage 1 Target Align
Learning
Supplement Manage
Learning Break
Initiate Through
Learning

12. Heritage of Customer Focus
• 3,000 customers, 10.5 million learners
– Approximately 50% of Fortune 500
– All US cabinet level agencies and all
branches of military
– Weighted renewal rate of 97% in
Fiscal Year 2009
• SkillSoft ranked third among all software
companies surveyed for customer loyalty
by TNS Prognostics
SkillSoft 2008 Customer Satisfaction Survey
Intend to Repurchase 93%
Willing to Act as Reference 93%
Customer Service 93%
Product Quality 94%
Ease of Doing Business 94%
Survey: TNS Prognostics 20% 40% 60% 80%

13. High-Performing Companies Choose SkillSoft

14. SkillSoft Supports Leading Global Industries
SkillSoft delivers industry-specific learning and performance support solutions that
connect corporate strategy and individuals to maximize business performance.
• Aerospace & Defense • Government
• Automotive & Transport • Health & Beauty
• Aviation • Healthcare
• Business Services • Higher Education
• Computer Services • Hospitality
• Construction Management • Insurance
• Consumer Products • Manufacturing
• Document Solutions • Media
• Education • Medical Technology
• Electronic Components • Pharmaceuticals
• Energy & Utilities • Staffing
• Engineering • Telecommunications
• Financial Services

15. SkillSoft Award-Winning Products
• Elearning! Magazine Awards: 2007-2011
• Best Social Learning Tool: 2011
• Best Learning Management System: 2010
• Best Leadership Development Program: 2010
• Best IT Content: 2007, 2008, 2009, 2010, 2011
• Best Off-The-Shelf Courseware: 2007
• Best Soft Skills Content: 2007, 2008
• Best Compliance Content: 2008, 2010
• Best Leadership Training: 2007
• TrainingIndustry.com: 2006-2011
• Top 20 Learning Portal Companies: 2010, 2011
• Top 20 IT Training Companies: 2008, 2009, 2010
• Top 20 Companies in the Training Outsourcing Industry: 2006, 2007
• Brandon Hall Research: 2009-2010
• Bronze Medal in Best Advance in Social Learning Technology: 2010
• Gold Medal for Best Advance in Technology for Virtual-Classroom Training: 2009
• LearnX Asia Pacific Awards: 2009-2010
• Platinum: 2010
• Gold: 2009
• Military Training Technology Magazine: 2007, 2008, 2010, 2011
• MT2 Top Training and Simulation Company: 2008
• The e-Learning Guild Research Platinum Award: 2007
• For Satisfaction Among Large Enterprise LMS Customers – SkillPort: 2007
• Bersin & Associates Learning Leader Award: 2007
• Learning Leader for KnowledgeCenters: 2007

16. “Our research found that organizations
that utilize SkillSoft’s solutions are 27
percent more likely to be satisfied with
their learning and development programs
than industry average organizations.”
Kevin Martin, Vice President and Principal Analyst for
Human Capital Management, Aberdeen Group,
October 28, 2008

17. “SkillSoft is a leader in providing
companies the e-learning tools and
learning strategies to facilitate rapid
business growth, fill critical talent gaps
and help align activities with business
goals.”
Josh Bersin, president of Bersin and Associates,
July 8, 2008

18. “Finally, another selling point for eLearning
is that it can be arguably the best way to
reach tech-savvy young employees who
are just joining the workforce. Some fast-
food restaurants have even adopted
SkillSoft programs that seem more like
gaming, all the better to capture the
interest of teen employees.”
Inc Magazine, Weighing the Online Training Options, By Todd
Wasserman on October, 2008

19. “SkillSoft enables business organizations
to maximize business performance
through a combination of comprehensive
e-learning content, online information
resources, flexible learning technologies
and support services.”
Military Training Technology, Guide to the World's Top
Simulation and Training Companies, Sept. 15, 2008