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Preventing Falls in Hospitals
A Toolkit for Improving Quality of Care
Agency for Healthcare Research & Quality
Toolkit: http://www.ahrq.gov/professionals/systems/long-term-care/fallpxtoolkit/index.html
William Spector, PhD
What’s New?
 Falls Prevention Toolkit for Hospitals
– Web based design
– Evidence-based tools for falls prevention
(35 tools)
– Guidance for multidisciplinary change team
– Focuses on overcoming the challenges
associated with developing, implementing,
and sustaining a fall prevention program
– Developed by RAND Corporation ,ECRI
Institute, and Boston University for AHRQ
David Ganz, MD, PhD
RAND Corporation
Purpose of this project
 Develop text and tools to guide
implementation and maintenance of a
hospital fall prevention program
– Audience: mid-level managers and
clinicians
– Coverage: all stages of organizational
change
 Reference for hospital teams at
different levels of sophistication
 Approaches adaptable to local
circumstances
Toolkit/Resource Guide
 Six sections:
– Hospital readiness for change
– Managing change
– Choosing fall prevention practices
– Implementing best practices
– Measuring fall rates and fall prevention
practices
– Program sustainability
Inputs to toolkit
 Evidence review
 Expert panel
– In person meeting + follow-up conference
call
 Hospital workgroup
– Self-assessment + follow-up phone call
– In-person meeting + monthly
teleconferences
– Tool evaluation forms
– Site visits
Hospital workgroup
 Six hospitals
– Vary on geography, safety net status,
profit/non-profit, unionization, use of
electronic health record
– Units selected for piloting:
 Medicine
 Neurology/neurosurgery
 Progressive care unit (telemetry/post-cath)
 Inpatient rehabilitation
 Geriatric psychiatry
Kathryn M. Pelczarski
ECRI Institute
 Tailored with input from the pilot hospitals to
ensure tools are:
– Realistically implementable
– Easy to use
– Broadly applicable in the acute care setting
 Highly relevant to addressing common
challenges
Fall Prevention Tools
Challenges
Opportunities
Tools That Really
Help
Relevant Tools
Challenge
Unlikely to succeed
© ECRI Institute 2013
Atlas Syndrome
Opportunity
 An interdisciplinary approach
– Essential input from key stakeholders
– Harnessing the power of collaboration
– Securing support and resources
– Gaining buy-in
– Shared ownership
Tool:
Interdisciplinary Team (2A)
Part 1: Team Members
Tool:
Interdisciplinary Team (2A)
Part 3: Matrix of Applicable Tools by Role
Tool: Action Plan (2F)
Improvement Objective: Implement standard fall prevention practices within 6 months
Tool: Managing Change
Checklist (2G)
Tool: Managing Change
Checklist (2G)
Continued
Challenge
Inadequate Risk Assessments and
Reassessments
© ECRI Institute 2013
Opportunity
 Accurate and effective risk assessments
– Employing critical thinking and clinical
judgment
– Consistency in approach
– Identifying and communicating risk at the
earliest possible time
Tools
 Morse Fall Scale (3H)
 STRATIFY Scale (3G)
 Medication Fall Risk Scale (3I)
 Orthostatic Vital Sign Measurement (3F)
 Delirium Evaluation Bundle (3J)
Challenge
Inadequate and ineffective
interventions
One set of interventions does not fit all
Over-reliance on bed exit alarms
© ECRI Institute 2013
Opportunity
 Optimizing the effectiveness of
interventions
– Tailoring interventions to address
individual risk factors
– Assessing their effectiveness
– Modifying interventions, as appropriate
Tool: Sample Care Plan (3M)
Tool: Algorithm for Mobilizing
Patients (3K)
Challenge
Inconsistent or Ineffective rounds to
address personal needs
© ECRI Institute 2013
Opportunity
 Consistent and effective rounds to
address a patient’s personal needs
– Purposeful rounding
– Standardized inclusion of key elements
– Optimizing safety during rounds
Tool: Scheduled Rounding
Protocol (3B)
Challenge
Unable to sustain falls prevention
2009 Falls
Prevention
Initiative
Rate
per
1000
Patient
Days
© ECRI Institute 2013
Opportunity
 Continuous Improvement
– Identifying and addressing process
challenges
– Improving compliance
– Learning from near falls and falls that do
not involve harm, in addition to learning
from falls with harm
Tools
 Assessing Fall Prevention Care
Processes (5B)
 Postfall Assessment for Root Cause
Analysis (3O)
 Information to Include in Incident
Reports (5A)
 Measuring Progress Checklist (5C)
 Sustainability Tool (6A)
Tool Roadmap
Pilot Hospitals
Charlton Memorial Hospital
Fall River, Massachusetts
Kendra Belken, PT, DPT
Physical Therapy Practice
Specialist
Falls Knowledge Test (2E)
 Employees with various job functions in
the Rehab Unit completed the test
 Tool was revised based on our input to
provide more clarity in instructions and
question format
 Results helped us to target education to
address gaps in staff knowledge
– Environmental safety
– Medications associated with risk of falls
 Tailored tool by grouping required information
by location (e.g., environmental safety
information in patient room, patient chart
information at nurse’s station) --- reduced
required audit time
 Added elements for patient room assessment
(e.g., hourly rounding log complete)
 Helped monitor progress
 Plan to roll out this audit tool for use by fall
prevention champions in all units
Assessing Fall Prevention
Care Processes (5B)
Augusta Health
Fishersville, Virginia
Pat Benson, BSN, RN-BC
Nursing Quality Coordinator
Environmental Safety
Inspection List (3C)
 Added picture of typical patient room to
show optimum environmental set-up
corresponding to items on checklist
 Used by environmental services and
nursing
Environmental Safety
Inspection List (3C)
 Audit identified problems with bed
function & provided justification for
implementing bed replacement plan
 Incorporated in Post-Fall Assessment for
Root Cause Analysis Tool to investigate
environmental safety issues that may
have contributed to patient fall
Thanks

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webinar_mha_falls_prevent.pptx

  • 1. Preventing Falls in Hospitals A Toolkit for Improving Quality of Care Agency for Healthcare Research & Quality Toolkit: http://www.ahrq.gov/professionals/systems/long-term-care/fallpxtoolkit/index.html William Spector, PhD
  • 2. What’s New?  Falls Prevention Toolkit for Hospitals – Web based design – Evidence-based tools for falls prevention (35 tools) – Guidance for multidisciplinary change team – Focuses on overcoming the challenges associated with developing, implementing, and sustaining a fall prevention program – Developed by RAND Corporation ,ECRI Institute, and Boston University for AHRQ
  • 3. David Ganz, MD, PhD RAND Corporation
  • 4. Purpose of this project  Develop text and tools to guide implementation and maintenance of a hospital fall prevention program – Audience: mid-level managers and clinicians – Coverage: all stages of organizational change  Reference for hospital teams at different levels of sophistication  Approaches adaptable to local circumstances
  • 5. Toolkit/Resource Guide  Six sections: – Hospital readiness for change – Managing change – Choosing fall prevention practices – Implementing best practices – Measuring fall rates and fall prevention practices – Program sustainability
  • 6. Inputs to toolkit  Evidence review  Expert panel – In person meeting + follow-up conference call  Hospital workgroup – Self-assessment + follow-up phone call – In-person meeting + monthly teleconferences – Tool evaluation forms – Site visits
  • 7. Hospital workgroup  Six hospitals – Vary on geography, safety net status, profit/non-profit, unionization, use of electronic health record – Units selected for piloting:  Medicine  Neurology/neurosurgery  Progressive care unit (telemetry/post-cath)  Inpatient rehabilitation  Geriatric psychiatry
  • 9.  Tailored with input from the pilot hospitals to ensure tools are: – Realistically implementable – Easy to use – Broadly applicable in the acute care setting  Highly relevant to addressing common challenges Fall Prevention Tools
  • 11. Challenge Unlikely to succeed © ECRI Institute 2013 Atlas Syndrome
  • 12. Opportunity  An interdisciplinary approach – Essential input from key stakeholders – Harnessing the power of collaboration – Securing support and resources – Gaining buy-in – Shared ownership
  • 14. Tool: Interdisciplinary Team (2A) Part 3: Matrix of Applicable Tools by Role
  • 15. Tool: Action Plan (2F) Improvement Objective: Implement standard fall prevention practices within 6 months
  • 18. Challenge Inadequate Risk Assessments and Reassessments © ECRI Institute 2013
  • 19. Opportunity  Accurate and effective risk assessments – Employing critical thinking and clinical judgment – Consistency in approach – Identifying and communicating risk at the earliest possible time
  • 20. Tools  Morse Fall Scale (3H)  STRATIFY Scale (3G)  Medication Fall Risk Scale (3I)  Orthostatic Vital Sign Measurement (3F)  Delirium Evaluation Bundle (3J)
  • 21. Challenge Inadequate and ineffective interventions One set of interventions does not fit all Over-reliance on bed exit alarms © ECRI Institute 2013
  • 22. Opportunity  Optimizing the effectiveness of interventions – Tailoring interventions to address individual risk factors – Assessing their effectiveness – Modifying interventions, as appropriate
  • 23. Tool: Sample Care Plan (3M)
  • 24. Tool: Algorithm for Mobilizing Patients (3K)
  • 25. Challenge Inconsistent or Ineffective rounds to address personal needs © ECRI Institute 2013
  • 26. Opportunity  Consistent and effective rounds to address a patient’s personal needs – Purposeful rounding – Standardized inclusion of key elements – Optimizing safety during rounds
  • 28. Challenge Unable to sustain falls prevention 2009 Falls Prevention Initiative Rate per 1000 Patient Days © ECRI Institute 2013
  • 29. Opportunity  Continuous Improvement – Identifying and addressing process challenges – Improving compliance – Learning from near falls and falls that do not involve harm, in addition to learning from falls with harm
  • 30. Tools  Assessing Fall Prevention Care Processes (5B)  Postfall Assessment for Root Cause Analysis (3O)  Information to Include in Incident Reports (5A)  Measuring Progress Checklist (5C)  Sustainability Tool (6A)
  • 33. Charlton Memorial Hospital Fall River, Massachusetts Kendra Belken, PT, DPT Physical Therapy Practice Specialist
  • 34. Falls Knowledge Test (2E)  Employees with various job functions in the Rehab Unit completed the test  Tool was revised based on our input to provide more clarity in instructions and question format  Results helped us to target education to address gaps in staff knowledge – Environmental safety – Medications associated with risk of falls
  • 35.  Tailored tool by grouping required information by location (e.g., environmental safety information in patient room, patient chart information at nurse’s station) --- reduced required audit time  Added elements for patient room assessment (e.g., hourly rounding log complete)  Helped monitor progress  Plan to roll out this audit tool for use by fall prevention champions in all units Assessing Fall Prevention Care Processes (5B)
  • 36. Augusta Health Fishersville, Virginia Pat Benson, BSN, RN-BC Nursing Quality Coordinator
  • 37. Environmental Safety Inspection List (3C)  Added picture of typical patient room to show optimum environmental set-up corresponding to items on checklist  Used by environmental services and nursing
  • 38. Environmental Safety Inspection List (3C)  Audit identified problems with bed function & provided justification for implementing bed replacement plan  Incorporated in Post-Fall Assessment for Root Cause Analysis Tool to investigate environmental safety issues that may have contributed to patient fall