El documento presenta una encuesta de satisfacción del cliente sobre varios aspectos del producto y servicio, como la calidad del producto, el cumplimiento de la entrega y la asistencia técnica. La mayoría de las respuestas son muy satisfactorias, pero también se mencionan áreas para mejorar. Se invita a los encuestados a dejar comentarios y sugerencias para mejorar el servicio.

1. Research
How satisfied are you
with the following aspects
Quality of the Product
Customer Satisfaction Survey
Company
Last Name
First Name
How satisfied are you with
the following aspects
regarding the product
Process of order entry
Technical assistance
Compliance with delivery
The Product Specifications were
clearly stated (sizes, colors,
edgework etc.)
Product Packaging
Very Satisfied
Very Satisfied
Very Satisfied
Very Satisfied
Very Satisfied
Very Satisfied
SURVEY
FORM
MODEL

2. Research
1. How satisfied are you
with the following aspects:
a. Quality of the Product
Very Satisfied
Customer Satisfaction Survey
Company
Last Name
First Name
Carlos Jorge
Carvajalino Montenegro
Interterfaz Creativa SAS
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Research

3. b. Compliance with Delivery
2. How satisfied are you
with the following aspects
regarding the product:
a. The Product Specifications Were Clearly
Stated (Sizes, Colors, Edgework, etc.)
d. Process of Order Entry
c. Technical Assistance
Somewhat Satisfied
Very Satisfied
Very Satisfied
b. Product Packaging
Somewhat Satisfied
Very Satisfied
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color: #000
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Research

4. c. The Product Was Properly Labeled
Very Satisfied
3. How satisfied are you with the
following aspects regarding
compliance with the delivery:
a. Delivery Notif ication
Very Satisfied
b. On-Time Delivery
Very Satisfied
c. Order Quantity Complete
Very Satisfied
4. How satisfied are you with
the following aspects
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Research

5. a. Commercial Representative Availability
Very Satisfied
b. On Time quoting
Very Satisfied
c. Ease to Contact the Person in
Charge of Entering PO’s
Very Satisfied
d. On Time Order Approval
Very Satisfied
e. Fast Response to Inquiries
Very Satisfied
4. How satisfied are you with
the following aspects
regarding the PO processing:
5. Which of the following aspects
fulfilled your expectations
heigth: 100px;
Research

6. a. Quality of the Product
Very Satisfied
b. Compliance with Delivery
Very Satisfied
c. Technical Assistance
Very Satisfied
d. Process of Order Entry
Very Satisfied
We take pride in our standards of
service, but we are constantly
working to improve and make
sure that we are offering you the
high level of quality and service
you deserve. Leave us any
comments and/or suggestions on
how we can improve.
heigth: 100px;
Research

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solid
1px
transparent;
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Submit
We take pride in our standards of
service, but we are constantly
working to improve and make
sure that we are offering you the
high level of quality and service
you deserve. Leave us any
comments and/or suggestions on
how we can improve.
Research

8. width: 300px;
height: 300px;
color: white;
font-size: 36px
bg-color: #00a2e2
b-radius: 150px;
border:
solid
1px
transparent;
heigth: 100px;
Thanks for
take our survey
Research

9. 1. How satisfied are you
with the following aspects:
a. Quality of the Product
Very Satisfied
Customer Satisfaction Survey
Company
Last Name
First Name
Carlos Jorge
Carvajalino Montenegro
Interterfaz Creativa SAS
Research

10. b. Compliance with Delivery
2. How satisfied are you
with the following aspects
regarding the product:
a. The Product Specifications Were Clearly
Stated (Sizes, Colors, Edgework, etc.)
d. Process of Order Entry
c. Technical Assistance
Somewhat Satisfied
Very Satisfied
Very Satisfied
b. Product Packaging
Somewhat Satisfied
Very Satisfied
Research

11. c. The Product Was Properly Labeled
Very Satisfied
3. How satisfied are you with the
following aspects regarding
compliance with the delivery:
a. Delivery Notif ication
Very Satisfied
b. On-Time Delivery
Very Satisfied
c. Order Quantity Complete
Very Satisfied
4. How satisfied are you with
the following aspects
Research

12. a. Commercial Representative Availability
Very Satisfied
b. On Time quoting
Very Satisfied
c. Ease to Contact the Person in
Charge of Entering PO’s
Very Satisfied
d. On Time Order Approval
Very Satisfied
e. Fast Response to Inquiries
Very Satisfied
4. How satisfied are you with
the following aspects
regarding the PO processing:
5. Which of the following aspects
fulfilled your expectations
Research

13. a. Quality of the Product
Very Satisfied
b. Compliance with Delivery
Very Satisfied
c. Technical Assistance
Very Satisfied
d. Process of Order Entry
Very Satisfied
We take pride in our standards of
service, but we are constantly
working to improve and make
sure that we are offering you the
high level of quality and service
you deserve. Leave us any
comments and/or suggestions on
how we can improve.
Research

14. Submit
We take pride in our standards of
service, but we are constantly
working to improve and make
sure that we are offering you the
high level of quality and service
you deserve. Leave us any
comments and/or suggestions on
how we can improve.
Research

15. Thanks for
take our survey
Research

16. Research
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font-size: 16px;
color: #FFF
15% 70% 15%
First Name Last Name
Company
1. How satisfied are you with the following aspects
a. Quality of the Product
b. Compliance with delivery
c. Technical assistance
d. Process of order entry
Very
Satisfied
Somewhat
Satisfied
Somewhat
Dissatisfied
Very
Dissatisfied
Neutral
4. How satisfied are you with the following aspects
regarding the PO processing
a. Commercial representative availability
b. On time quoting
c. Ease to contact the person in charge of entering PO’s
d. On time order approval
e. Fast response to inquiries
5. Which of the following aspects fulfilled your expectations
a. Commercial representative availability
b. On time quoting
c. Ease to contact the person in charge of entering PO’s
d. On time order approval
e. Fast response to inquiries
We take pride in our standards of service, yet we are constantly working to improve them and make sure that we offer you the
best. Leave us your comments and suggestions for improvements on our service.
Very
Satisfied
Somewhat
Satisfied
Somewhat
Dissatisfied
Very
Dissatisfied
Neutral
Very
Satisfied
Somewhat
Satisfied
Somewhat
Dissatisfied
Very
Dissatisfied
Neutral
2. How satisfied are you with the following aspects
regarding the product
a. The Product Specifications were clearly stated
(sizes, colors, edgework etc.)
b. Product Packaging
c. The product was properly labeled
Very
Satisfied
Somewhat
Satisfied
Somewhat
Dissatisfied
Very
Dissatisfied
Neutral
3. How satisfied are you with the following aspects
regarding compliance with the delivery
a. Delivery notification
b. On-time delivery
c. Order quantity complete
Very
Satisfied
Somewhat
Satisfied
Somewhat
Dissatisfied
Very
Dissatisfied
Neutral
Submit
Customer Satisfaction Survey
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height: 150px;
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width: 100px;
height: 25px;
color: white;
font-size: 15px
background-color: #086fc4;
border-radius: 6px;
border: solid 1px transparent;
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color: #000;
font-weight: 300;
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