Today, more and more healthcare services are increasingly using patient portal software. More than 50% of patients utilize online patient portals to access their data. Also, over 90% of doctors have implemented digital healthcare tools.

1. Revitalizing Patient-Centric Care: The Role of
Patient Portal Software in Modern Healthcare
These are the days of personalized and high-quality services. And healthcare is no exception.
With the help of patient portals, it is now possible to deliver personalized and high-quality
patient services. Such portals allow clients and patients to instantly access their data so they can
conveniently connect with their healthcare facilities.
Today, more and more healthcare services are increasingly using patient portal software. More
than 50% of patients utilize online patient portals to access their data. Also, over 90% of
doctors have implemented digital healthcare tools. All this has been done to foster the digital
interaction between the provider and the patient. At the same time, governments are pushing
for medical records digitization. Therefore, digital online solutions like portals are the right way
forward.
Patient portals are a secure online resource that patients can access anytime. This is a digital
repository where patients can take care of their healthcare needs, such as viewing and managing
their health information on a 24/7 basis. However, the main goal of such portals is to enhance
the doctor and patient interaction.
Such portals help fulfill several tasks quickly and easily. Therefore, it becomes simpler for
patients to communicate with healthcare providers actively. Scheduling appointments with
doctors becomes easier; doctors can seamlessly view their patients' diagnostic results. To
revitalize healthcare, some of the roles and features that patient portal software can provide are
as follows:
Better Prospects and Growth
When healthcare providers invest in patient portal development, they are keen on implementing
a customer-centric approach. Such a portal helps patients easily secure access to healthcare
information. At the same time, a healthcare institution will be capable of efficiently serving more
patients.
Enhanced Workflows

2. With the help of portal software, it becomes easier for healthcare operations to become
smoother and faster. Front office staff feel less burdened as patients can directly discuss urgent
questions with their doctors. Thus, efficient resource planning becomes possible with the help of
the resulting time savings.
Promotes Telemedicine
With the help of an online portal, it is possible to reinforce the culture of telemedicine. A
telemedicine app helps communication with doctors be simpler and faster. The online
prescription method and automated appointment processes help further increase customer
experience and improve the interaction between doctors and patients.
Minimization of Human Errors
The presence of a human factor can lead to mistakes. These can undermine the delivery of
healthcare services. With the help of automated processes and appropriate software, human
errors can be eliminated. Therefore, always go for proper software that can check for instances
like drug contradictions and drug-to-drug interactions in the prescribed medication. Although
self-service portals are a widespread solution, their features and functionality may vary. Here's
what you should look for in a custom patient portal:
 Easy Online Registration: Filling out a digital registration form helps patients and
staff save time, reduces the risk of mistakes, and enhances patient flow.
 Secure Messaging Features: Patients can encrypt the message for safe online
communication with their physicians.
 API Integration: With the help of application programming interface (API)
integration, personal health solutions can be related to healthcare institutional software
for healthcare data integration of patients.
 Push Notifications: It's always a good idea for portals to include features that notify
patients about their lab results, prescriptions refills, or upcoming appointments.
 Resource Accessibility: This is a valuable feature for patients seeking additional
information about their condition or overall health.
Patient Portals: Notable Challenges
Patient portals have already made several inroads into the healthcare sector. A large majority of
patients have already used such portals until now. Some patients like the benefits provided, but
others have mixed opinions about them. Nevertheless, their full potential has yet to be
harnessed. Some portals are poorly designed. They are hard to access and have limited utility.
Therefore, sub-par portals can be a significant liability for healthcare organizations. Some
secure patient portals are compatible with web browsers and not mobile devices.
Consequently, it is a big concern that many portals are not mobile-friendly. Portals with third-
party plugins are also a significant factor that deteriorates patients' interest in using portals.
Many portals offer a 'one-size-fits-all' kind of dispensation, which makes the system
cumbersome.
Conclusion:
Even though patient portals are a mixed bag, they are receiving more significant consideration
in the EHR, EMR, and practice management selection process. The current healthcare

3. technology trend is progressive, and portals are on their way to improvement. As healthcare
advances from fee-for-service to value-based care, providers are more incentivized to improve
the patient's experience. Besides, they can track compliance and manage costs. Patient portals
will also increase the accuracy of information, reduce duplication, and cut down on time spent
on prescription refills, patient records, and payments. OmniMD's patient portal provides
patients with the ultimate experience and engagement by enabling them easy access and helps
them manage medical records, bill payments, appointment scheduling, and prescription refill
requests. Our portal allows patients and providers to securely connect and communicate with
appointment reminders, billing updates, health alerts, and follow-up instructions. Contact us to
know more!
Contact Detail:
Address: 245 Saw Mill River Road, Suite 301, Hawthorne, NY 10532
Country: United States
Email: marketing@omnimd.com
Phone: 1(844)666-4631
Website: https://omnimd.com