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PROGRAM & ITINERARY
#IPRBridge19
Georgetown University
School of Continuing Studies
640 Massachusetts Ave NW
Washington, D.C., 20001
SPONSORS:
1
WE
L C
OM
E!2
THURSDAY
APRIL 11
3
8:15 AM - 9:00 AM REGISTRATION BREAKFAST
9:00AM-9:45AM
The Real Why — Behavioral Science Reveals How Communicators
Got it All Wrong
Sponsored by the IPR Behavioral Insights Research Center
	KEYNOTE: Christopher Graves
	 	 President & Founder, Ogilvy Center for Behavioral Science, 	
		 Global CEO & Chair (emeritus), Ogilvy Public Relations
	
	INTRODUCTION: Tina McCorkindale, Ph.D., APR
			 President & CEO
			 Institute for Public Relations
			LOCATION: SCS Auditorium
	
9:45AM-10:30AM
How Digital Transformation is Driving Change in the Workforce
Sponsored by the IPR Digital Media Research Center
	SPEAKERS: Jamie McLaughlin
	 	 Founder and President, Capstone Hill Search
		 Stacey Jones
		 Managing Director, Global Media Relations and Corporate 	
		 and Recruitment Marketing, Accenture
		 Andrew Whitehouse
		 Founder, Copperfield Advisory
	MODERATOR: Marcia DiStaso, Ph.D., APR
	 Associate Professor and PR Department Chair, 		
	 	 University of Florida
	LOCATION: SCS Auditorium
10:30 AM - 11:00 AM NETWORKING BREAK
4
11:00AM-11:45AM
SESSION A: Are We Doing It The Right Way? The Impact of the Agency
Selection Process on Client Public Relations Programs and Outcomes
	SPEAKERS: Robert Udowitz
	 	 Principal, RFP Associates
	 	 Steven Drake
	 Principal, RFP Associates
	
	 	 Jeffrey Henning, PRC
	 	 President, Researchscape International
		 Simon Erskine Locke
		 Founder & CEO, CommunicationsMatch
	
	MODERATOR: Jennifer Swint
	 	 Global President and Partner, Porter Novelli
	LOCATION: C204
SESSION B: PR’s New Leadership Mandate: Becoming an Ethics Advisor
	SPEAKERS: Matt Bennett
	 	 EVP, Global Communications, MPAA
		 Courtney Geduldig
		 EVP, Public Affairs, S&P Global
		 Denise Bortree, Ph.D.
		 Associate Professor and Director, Arthur W. Page Center
		 for Integrity in Public Communication, Penn State University
	MODERATOR: Kathy Fitzpatrick, J.D., APR
	 	 Professor, American University
	LOCATION: 103 A/B
11:50AM-12:35PM
SESSION A: Trends in Research
	 Paper 1: When Local Goes Global: Opinion Leadership,
	 Activist Public Relations and Viral Media	
	 	 Melissa B. Adams, Ph.D.
	 	 Assistant Professor of Strategic Communications, Marquette
	 	 University
	
5
Paper 2: Corporate Vanguards: The Contemporary Role
	 	 of Organization Altruism
	 	 	 Lincoln Lu
	 	 Doctoral Student, University of Florida
	
	 	 Kalyca Becktel
	 	 Doctoral Student, University of Florida
	 Paper 3: What the Point? Empirically Defining Value,
	 	 Purpose, and Responsibility for Organizations
	
	 	 Hilary Fussell Sisco, Ph.D., APR
	 	 Associate Professor and Chair, Quinnipiac University
	 	 John Brummette, Ph.D.
	 	 Associate Professor, Radford University
	 Paper 4: Irreversible: The Big Data Revolution
		 Mark Weiner
		 Chief Executive Officer, PRIME Research, and
		 Chief Insights Officer, Cision
	
	MODERATOR: Terry Flynn, Ph.D., APR, FCPRS
	 Associate Professor, Communications Management, 		
		 Dept. of Communication Studies & Multimedia, 		
		 McMaster University
	LOCATION: C204
SESSION B: Bring Communication Research to Life: Data +
Narrative
	SPEAKERS: Rebeca Pop
	 	 Data Visualization Professor, DePaul University
	LOCATION: 103 A/B
12:35 PM – 1:15 PM LUNCH
1:15PM-2:10PM
SESSION A: Diverse Voices: Driving D & I Action in Communications
	SPEAKERS: Josette “Josey” Robinson
	 	 Prosek
		
		 Rochelle Ford, Ph.D.
	 	 Dean of the School of Communications, Elon University
	 	 		
		 Jon Iwata
	 	 Former Chief Brand Officer and SVP, IBM
6
LOCATION: C204
SESSION B: Rethinking Integrated Communications: Assessing and
Managing Collaboration Between Marketing and PR
	SPEAKERS: Ansgar Zerfass, Ph.D.
	 	 Professor and Chair of Strategic Communication,
		 Leipzig University
	LOCATION: 103 A/B
2:15PM-3:05PM
SESSION A: Corporate Issues Engagement: Societal Outcomes
	SPEAKER: Melissa D. Dodd, Ph.D., APR
	 	 Associate Professor of Advertising and PR, University of 	 	
		 Central Florida
	LOCATION: 103 A/B
SESSION B: Lessons from the Playing Field: How Heroism Shapes
Public Relations Engagement
	SPEAKER: Brad Horn
	 	 Professor of Practice, Public Relations, Syracuse 	 	
	 	 University
	LOCATION: C204
3:05 PM- 3:30 PM NETWORKING BREAK
3:30PM–4:15PM
SESSION A: Diversity Assessment: Beyond TIcking Off the Boxes
	SPEAKERS: Gregg Feistman
	 	 Assistant Chair, Temple University
	 	 David Brown
	 	 Assistant Professor, Temple University
	
	LOCATION: 103 A/B
SESSION B: Internal Communication: Examples of Effective
Communication Practices and Measurement
	SPEAKERS: Marlene Neill, Ph.D., APR
	 	 Assistant Professor, Baylor University
	 	 Stacey Smith, APR, Fellow PRSA
	 Senior Counsel and Partner, Jackson Jackson & Wagner
		 7
Brunswick Group
600 Massachusetts Avenue, NW
Washington, D.C. 20001
Sponsored by:
		 Cindy Villafranca
	 	 Manager, Measurement & Analytics, Communications
		 & Outreach, Southwest Airlines
	MODERATOR: Julie O’Neil, Ph.D.
		 Associate Dean and Professor, Texas Christian University
	LOCATION: C204
4:20PM–5:05PM
SESSION A: Fake News, Declining Trust and the Future of PR-
How Canada’s PR Professionals Turned a Negative Narrative
Into a New Strategic Framework for Ethical Public Relations
	SPEAKERS: Kim Blanchette, APR
	 	 VP, Communications and International Relations,
	 Alberta Energy Regulator
	
	 	 Colleen Killingsworth, MCM, APR, FCPRS
	 	 President, CK Communications Strategies Inc.
	LOCATION: C204		
SESSION B: Crafting a (Legally Sound) Social Media Policy: Managing
Organizational Image While Respecting Employee Rights
	SPEAKER: Cayce Myers, Ph.D., LL.M., J.D., APR	 	 	
	 	 Assistant Professor, Department of Communication, Virginia Tech
	
	LOCATION: 103 A/B
5:30PM–7:30PM
IPR BRIDGE
SOCIAL
8
FRIDAY
APRIL 12
9
8:30 AM- 9:00 AM REGISTRATION BREAKFAST
9:00AM-9:15AM
	
RESEARCH SPOTLIGHT: Defining ‘Business Acumen’: A Delphi Study
of Corporate Communications Leaders
	SPEAKER: Matthew Ragas, Ph.D.	
	 Associate Professor of PR, DePaul University
	LOCATION: SCS Auditorium
9:15AM-10:00AM
Putting the AI in PR: Artificial Intelligence and Public Relations
Sponsored by Digital Media Research Center
	KEYNOTE: Martin Waxman
	 President, Martin Waxman Communications
	
	INTRODUCTION: Terry Flynn, Ph.D., APR, FCPRS
	 	 Associate Professor, Communications Management, 	
			 Dept. of Communication Studies & Multimedia, 		
			 McMaster University
	LOCATION: SCS Auditorium
10:00AM-10:10AM
RESEARCH SPOTLIGHT: Mind the Gap: Women in Leadership in
Public Relations
SPEAKER: Tina McCorkindale, Ph.D., APR	
President and CEO, Institute for Public Relations
LOCATION: SCS Auditorium
10
10:10AM–10:2OAM
RESEARCH SPOTLIGHT: The Future of Work
Sponsored by the Organizational Communication Research Center
	SPEAKER: Sarab Kochhar, Ph.D.
	 Director of Research, Institute for Public Relations
	LOCATION: SCS Auditorium
10:20 AM- 10:45 AM NETWORKING BREAK
10:45AM-11:30AM
SESSION A: Trends in Research
	 Paper 1: PR Measurement and Diversity: Breaking Down
	 Measures to Better Appreciate Diverse Audiences
		 and Publics in a Fragmented Media World
	
		 Joe Cabosky, Ph.D., J.D.
	 	 Assistant Professor, University of North Carolina at Chapel Hill
	 Paper 2: Testing Crisis Response: Practitioners at the Helm
	 	 During Crisis Communication
	
	 	 Kalyca Becktel
	 	 Doctoral Student, University of Florida
	 	 Kaye D. Sweetser, Ph.D., APR, Fellow PRSA
	 	 Professor, San Diego State University
	 Paper 3: Examining How and To What Extent Internal
	 	 Communication is Valued and Viewed as a Strategic
	 	 Method to Create Relationships with Employees 	
	
	 	 Andrea Price, MCM, ABC
	 	 Master’s Student, McMaster University
	 Paper 4: Getting on Board: The Role of Boards in Managing
	 	 Reputation Risk 	
		 	 Elizabeth Young
	 	 Master’s Student, McMaster University
	MODERATOR: Hilary Fussell Sisco, Ph.D., APR	 	
		 Associate Professor and Chair, Quinnipiac University
	LOCATION: 103 A/B
11
SESSION B: Fast Forward: Better Writing, More Ethics Content,
Enhanced Industry-Educator Dialogue, Standards for Online Teaching
	
	 SPEAKERS: Denise Bortree, Ph.D.
		 Associate Professor and Director, Arthur W. Page Center
		 for Integrity in Public Communication, Penn State University
		 John R. Deats
		 Adjunct Instructor, New York University
				 Denise Ferguson, Ph.D., APR
		 Professor and Associate Dean for Graduate Programs
		 and Research, Azusa Pacific University
				
		 John E. Forde, Ph.D., APR, Fellow PRSA		 		
	 	 Professor and Head Dept. of Communication,
		 Mississippi State University
		
		 Judy Phair, APR, Fellow PRSA
		 President, PhairAdvantage Communications LLC
		 Kathleen L. Lewton, M.H.A., M.S.J., Fellow PRSA
		 Principal, Lewton, Seekins & Trester
		 Dean E. Mundy, Ph.D.
		 Assistant Professor, University of Oregon
		
		 MODERATOR: Elizabeth L. Toth, Ph.D., APR, Fellow PRSA
	 	 Professor, University of Maryland, College Park	
		
		 LOCATION: C204
11:35AM-11:50AM
	
RESEARCH SPOTLIGHT: Mapping the Road to Maturity: Characteristics
of Leading Research, Evaluation, and Measurement Programs
Sponsored by the IPR Measurement Commission
	SPEAKER: Rebecca Swenson, Ph.D.	
	 Assistant Professor, College of Food, Agriculture and Natural 		
	 	 Resource Sciences, University of Minnesota
		
		 Michael Ziviani	
	 Founder and CEO, Precise Value, Microsoft Alumnus, Australia
	LOCATION: SCS Auditorium	
12
11:50AM-12:35PM
How Public Relations Theory Matters to the Profession
	KEYNOTE: Justin Walden, Ph.D.
	 Assistant Professor, University of North Dakota
		
		 Lan Ni, Ph.D.
	 Associate Professor of Communication, University of 	
		 Houston
		 Arunima Krishna, Ph.D.
	 Assistant Professor, Boston University
	
	MODERATOR: Bey-Ling Sha, Ph.D., APR
	 Acting Associate Dean, College of Professional 	
		 Studies and Fine Arts
	
	LOCATION: SCS Auditorium
12:35 PM CONCLUSION
Thank you, and we hope to see you all in 2020!
13

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The 2019 Bridge Conference

  • 1. PROGRAM & ITINERARY #IPRBridge19 Georgetown University School of Continuing Studies 640 Massachusetts Ave NW Washington, D.C., 20001 SPONSORS: 1
  • 4. 8:15 AM - 9:00 AM REGISTRATION BREAKFAST 9:00AM-9:45AM The Real Why — Behavioral Science Reveals How Communicators Got it All Wrong Sponsored by the IPR Behavioral Insights Research Center KEYNOTE: Christopher Graves President & Founder, Ogilvy Center for Behavioral Science, Global CEO & Chair (emeritus), Ogilvy Public Relations INTRODUCTION: Tina McCorkindale, Ph.D., APR President & CEO Institute for Public Relations LOCATION: SCS Auditorium 9:45AM-10:30AM How Digital Transformation is Driving Change in the Workforce Sponsored by the IPR Digital Media Research Center SPEAKERS: Jamie McLaughlin Founder and President, Capstone Hill Search Stacey Jones Managing Director, Global Media Relations and Corporate and Recruitment Marketing, Accenture Andrew Whitehouse Founder, Copperfield Advisory MODERATOR: Marcia DiStaso, Ph.D., APR Associate Professor and PR Department Chair, University of Florida LOCATION: SCS Auditorium 10:30 AM - 11:00 AM NETWORKING BREAK 4
  • 5. 11:00AM-11:45AM SESSION A: Are We Doing It The Right Way? The Impact of the Agency Selection Process on Client Public Relations Programs and Outcomes SPEAKERS: Robert Udowitz Principal, RFP Associates Steven Drake Principal, RFP Associates Jeffrey Henning, PRC President, Researchscape International Simon Erskine Locke Founder & CEO, CommunicationsMatch MODERATOR: Jennifer Swint Global President and Partner, Porter Novelli LOCATION: C204 SESSION B: PR’s New Leadership Mandate: Becoming an Ethics Advisor SPEAKERS: Matt Bennett EVP, Global Communications, MPAA Courtney Geduldig EVP, Public Affairs, S&P Global Denise Bortree, Ph.D. Associate Professor and Director, Arthur W. Page Center for Integrity in Public Communication, Penn State University MODERATOR: Kathy Fitzpatrick, J.D., APR Professor, American University LOCATION: 103 A/B 11:50AM-12:35PM SESSION A: Trends in Research Paper 1: When Local Goes Global: Opinion Leadership, Activist Public Relations and Viral Media Melissa B. Adams, Ph.D. Assistant Professor of Strategic Communications, Marquette University 5
  • 6. Paper 2: Corporate Vanguards: The Contemporary Role of Organization Altruism Lincoln Lu Doctoral Student, University of Florida Kalyca Becktel Doctoral Student, University of Florida Paper 3: What the Point? Empirically Defining Value, Purpose, and Responsibility for Organizations Hilary Fussell Sisco, Ph.D., APR Associate Professor and Chair, Quinnipiac University John Brummette, Ph.D. Associate Professor, Radford University Paper 4: Irreversible: The Big Data Revolution Mark Weiner Chief Executive Officer, PRIME Research, and Chief Insights Officer, Cision MODERATOR: Terry Flynn, Ph.D., APR, FCPRS Associate Professor, Communications Management, Dept. of Communication Studies & Multimedia, McMaster University LOCATION: C204 SESSION B: Bring Communication Research to Life: Data + Narrative SPEAKERS: Rebeca Pop Data Visualization Professor, DePaul University LOCATION: 103 A/B 12:35 PM – 1:15 PM LUNCH 1:15PM-2:10PM SESSION A: Diverse Voices: Driving D & I Action in Communications SPEAKERS: Josette “Josey” Robinson Prosek Rochelle Ford, Ph.D. Dean of the School of Communications, Elon University Jon Iwata Former Chief Brand Officer and SVP, IBM 6
  • 7. LOCATION: C204 SESSION B: Rethinking Integrated Communications: Assessing and Managing Collaboration Between Marketing and PR SPEAKERS: Ansgar Zerfass, Ph.D. Professor and Chair of Strategic Communication, Leipzig University LOCATION: 103 A/B 2:15PM-3:05PM SESSION A: Corporate Issues Engagement: Societal Outcomes SPEAKER: Melissa D. Dodd, Ph.D., APR Associate Professor of Advertising and PR, University of Central Florida LOCATION: 103 A/B SESSION B: Lessons from the Playing Field: How Heroism Shapes Public Relations Engagement SPEAKER: Brad Horn Professor of Practice, Public Relations, Syracuse University LOCATION: C204 3:05 PM- 3:30 PM NETWORKING BREAK 3:30PM–4:15PM SESSION A: Diversity Assessment: Beyond TIcking Off the Boxes SPEAKERS: Gregg Feistman Assistant Chair, Temple University David Brown Assistant Professor, Temple University LOCATION: 103 A/B SESSION B: Internal Communication: Examples of Effective Communication Practices and Measurement SPEAKERS: Marlene Neill, Ph.D., APR Assistant Professor, Baylor University Stacey Smith, APR, Fellow PRSA Senior Counsel and Partner, Jackson Jackson & Wagner 7
  • 8. Brunswick Group 600 Massachusetts Avenue, NW Washington, D.C. 20001 Sponsored by: Cindy Villafranca Manager, Measurement & Analytics, Communications & Outreach, Southwest Airlines MODERATOR: Julie O’Neil, Ph.D. Associate Dean and Professor, Texas Christian University LOCATION: C204 4:20PM–5:05PM SESSION A: Fake News, Declining Trust and the Future of PR- How Canada’s PR Professionals Turned a Negative Narrative Into a New Strategic Framework for Ethical Public Relations SPEAKERS: Kim Blanchette, APR VP, Communications and International Relations, Alberta Energy Regulator Colleen Killingsworth, MCM, APR, FCPRS President, CK Communications Strategies Inc. LOCATION: C204 SESSION B: Crafting a (Legally Sound) Social Media Policy: Managing Organizational Image While Respecting Employee Rights SPEAKER: Cayce Myers, Ph.D., LL.M., J.D., APR Assistant Professor, Department of Communication, Virginia Tech LOCATION: 103 A/B 5:30PM–7:30PM IPR BRIDGE SOCIAL 8
  • 10. 8:30 AM- 9:00 AM REGISTRATION BREAKFAST 9:00AM-9:15AM RESEARCH SPOTLIGHT: Defining ‘Business Acumen’: A Delphi Study of Corporate Communications Leaders SPEAKER: Matthew Ragas, Ph.D. Associate Professor of PR, DePaul University LOCATION: SCS Auditorium 9:15AM-10:00AM Putting the AI in PR: Artificial Intelligence and Public Relations Sponsored by Digital Media Research Center KEYNOTE: Martin Waxman President, Martin Waxman Communications INTRODUCTION: Terry Flynn, Ph.D., APR, FCPRS Associate Professor, Communications Management, Dept. of Communication Studies & Multimedia, McMaster University LOCATION: SCS Auditorium 10:00AM-10:10AM RESEARCH SPOTLIGHT: Mind the Gap: Women in Leadership in Public Relations SPEAKER: Tina McCorkindale, Ph.D., APR President and CEO, Institute for Public Relations LOCATION: SCS Auditorium 10
  • 11. 10:10AM–10:2OAM RESEARCH SPOTLIGHT: The Future of Work Sponsored by the Organizational Communication Research Center SPEAKER: Sarab Kochhar, Ph.D. Director of Research, Institute for Public Relations LOCATION: SCS Auditorium 10:20 AM- 10:45 AM NETWORKING BREAK 10:45AM-11:30AM SESSION A: Trends in Research Paper 1: PR Measurement and Diversity: Breaking Down Measures to Better Appreciate Diverse Audiences and Publics in a Fragmented Media World Joe Cabosky, Ph.D., J.D. Assistant Professor, University of North Carolina at Chapel Hill Paper 2: Testing Crisis Response: Practitioners at the Helm During Crisis Communication Kalyca Becktel Doctoral Student, University of Florida Kaye D. Sweetser, Ph.D., APR, Fellow PRSA Professor, San Diego State University Paper 3: Examining How and To What Extent Internal Communication is Valued and Viewed as a Strategic Method to Create Relationships with Employees Andrea Price, MCM, ABC Master’s Student, McMaster University Paper 4: Getting on Board: The Role of Boards in Managing Reputation Risk Elizabeth Young Master’s Student, McMaster University MODERATOR: Hilary Fussell Sisco, Ph.D., APR Associate Professor and Chair, Quinnipiac University LOCATION: 103 A/B 11
  • 12. SESSION B: Fast Forward: Better Writing, More Ethics Content, Enhanced Industry-Educator Dialogue, Standards for Online Teaching SPEAKERS: Denise Bortree, Ph.D. Associate Professor and Director, Arthur W. Page Center for Integrity in Public Communication, Penn State University John R. Deats Adjunct Instructor, New York University Denise Ferguson, Ph.D., APR Professor and Associate Dean for Graduate Programs and Research, Azusa Pacific University John E. Forde, Ph.D., APR, Fellow PRSA Professor and Head Dept. of Communication, Mississippi State University Judy Phair, APR, Fellow PRSA President, PhairAdvantage Communications LLC Kathleen L. Lewton, M.H.A., M.S.J., Fellow PRSA Principal, Lewton, Seekins & Trester Dean E. Mundy, Ph.D. Assistant Professor, University of Oregon MODERATOR: Elizabeth L. Toth, Ph.D., APR, Fellow PRSA Professor, University of Maryland, College Park LOCATION: C204 11:35AM-11:50AM RESEARCH SPOTLIGHT: Mapping the Road to Maturity: Characteristics of Leading Research, Evaluation, and Measurement Programs Sponsored by the IPR Measurement Commission SPEAKER: Rebecca Swenson, Ph.D. Assistant Professor, College of Food, Agriculture and Natural Resource Sciences, University of Minnesota Michael Ziviani Founder and CEO, Precise Value, Microsoft Alumnus, Australia LOCATION: SCS Auditorium 12
  • 13. 11:50AM-12:35PM How Public Relations Theory Matters to the Profession KEYNOTE: Justin Walden, Ph.D. Assistant Professor, University of North Dakota Lan Ni, Ph.D. Associate Professor of Communication, University of Houston Arunima Krishna, Ph.D. Assistant Professor, Boston University MODERATOR: Bey-Ling Sha, Ph.D., APR Acting Associate Dean, College of Professional Studies and Fine Arts LOCATION: SCS Auditorium 12:35 PM CONCLUSION Thank you, and we hope to see you all in 2020! 13