Stanley Kwame Felix Ungapembe has submitted his curriculum vitae. He has a diploma in project management and customer service from ALISON. Currently, he is studying for a certificate in digital literacy from Microsoft. He has experience working as an aircraft load controller at Lilongwe Handling Company and has previously worked as a teacher and restaurant cashier. He provides references from his current employer and education contacts.

1. CURRICULUM VITAE
Stanley Kwame Felix Ungapembe
Lilongwe Handling Company
P.O Box 89
Lilongwe
Malawi
Contacts :0881629004/ 0999450998/0885907043
Personal Details
First Name : Stanley
Middle Name : Felix
Last Name : Ungapembe
Date of Birth : 22 December 1991
Marital Status : Married
Nationality : Malawian
Sex : Male
Home Address : Alasala Village
Traditional Authority : Makwangwala
District : Ntcheu
Professional Qualification
 Diploma in Project Management
Institution : Advanced Learning Interactive System Online (ALISON)
Subjects Covered:
 Project Management Methodology
 Project Management Toolset
 Project Management Documentation
 Project Management - Project Life Cycle
 System Development Life Cycle
 The Planning Phase
 The Analysis Phase
 The Design Phase
 The Implementation Phase
 The Use/Evaluation Phase
 Diploma in Customer Service
Institution : Advanced Learning System Online ( ALISON)

2. Subject Covered :
 Customer Service Basics
 How to Provide Excellence Customer Service
 Customer Service In Hospitality Industry
 Customer Service In Retail Industry
 Customer service in public sector
Current Studies
Studying Certificate In Digital Literacy and IT Basics & Productivity
Institution : Online ( Microsoft)
Trainings Attended, ( Offered By International Airtransport Association ( IATA))
 Passenger Handling Course
 Dangerous Goods And Regulations ( Category 8 & 9 )
 Airside Safety Course
 Wheel chair handling course
 AircraftLoadingand Offloading course
 Aircraft Marshalling Course
Academic Qualification
Malawi School Certificate of Education (MSCE)
Institution : Dedza Secondary School
Period : 2008 _2011
Work Experience
 Currently Working at Kamuzu International Airport
Company : Lilongwe Handling Company
Position : Aircraft Load Controller
Department : Operations
Duties and Responsibility
 Marshaling the Aircraft
 Supervising AircraftLoadingandOffloading
 Load Planning
 Producing LoadingAndOffloadingReport
 Retrieving Loadsheet tomatch withthe Passengers

3.  Ramp Coordination
 Worked at Kondwani Private Acadamy
Position : Humanities Teacher
Period : 2012 to 2013
Subjects :
 Social and Development studies
 Life Skills & History
 Worked at country lodge
Position : Restraurant Cashier
Period : 2012 to 2014
Other Skills
 Computer Microsoft word
 Microsoft excel
 Microsoft powerpoint
 Microsoft publisher
Hobbies
ListeningtoRadio,Traveling ,Watching Television,ReadingNewspaper
Referees
 The Human Resource andAdministrationManager
Lilongwe Handling Company
Po Box 89
Lilongwe
Tell : +(265) 700 811
 The Head Master The Education Officer
Kondwani Private Academy Ministry of Education
Po Box 462 Private Bag328
Lilongwe Lilongwe
Cell: +(265) 882 51s0 777 Cell : + (265) 999450998