Welcome
Record Section
Receipt of Claims/Letters/
Movement Orders/Commission
Documents etc through DAK
Electronic Data Processing Section
Receipt of DO Part II Orders
through HRMS, Online TA/DA
Advance Claims, Online DSOP Fund
Claims, Rent & Allied Charges
through Project Bhavan
LW/SS(AT)
Processing of Commission
Documents & Sent to EDP for
Opening of IRLA and
Commencing Payment of
Salary
TW/SS & TAPC
Processing of TA/DA Advance
Claims, Course DA Claims and sent
it online to EDP Section for
payment through CMP
LW Sections (01 to 19)
Processing of Claims i.e.
CEA / Hostel Subsidy /Tech
Allow etc and DO Part II Orders
and sent it online to EDP
Section to reflect in IRLA
TW Sections (01 to 11)
Processing of TA/DA/LTC
Claims and sent it online to
EDP Section to reflect in IRLA
Disbursement Section
Payment through CMP
DSOP Fund Cell
Processing of DSOP Fund Claims
(Temp Withdrawal & Permanent
Withdrawal) and sent it online to
EDP Section for payment through
CMP
Rent Cell
Processing of Rent &
Allied charges and sent it
online to EDP Section for
adjustment in IRLA
IRLA
Adjustment in IRLA
AFL Cell
Adjustment of
Promotion
 Record Section
 Receipt of Claims/Letters/
Record Section
Receipt of
Claims/Letters/Movement
Orders/Commission
Documents etc through
DAK and dispatch of Hard
Copies of Documents
LW/SS(AT)
Processing of Commission
Documents & Sent to EDP
for Opening of IRLA and
Commencing Payment of
Salary
TW/SS & TAPC
Processing of TA/DA
Advance Claims, Course
DA Claims and sent it
online to EDP Section for
payment through CMP
LW/SS(AT)
Processing of commission
Documents & Sent to EDP for
Opening of IRLA
andCommencing Payment of
Salary
Electronic Data Processing
Section
Receipt of DO Part II Orders
through HRMS, Online TA/DA
Advance Claims, Online DSOP
Fund Claims, Rent & Allied
Charges through Project
Bhavan
LW Sections (01 to 19)
Processing of Claims i.e.
CEA / Hostel Subsidy /Tech
Allow etc and DO Part II Orders
and sent it online to EDP
Section to reflect in IRLA
TW/SS & TAPC
Processing of TA/DA Advance
Claims, Course DA Claims and
sent it online to EDP Section
for payment through CMP
TW Sections (01 to 11)
Processing of TA/DA/LTC
Claims and sent it online to
EDP Section to reflect in IRLA
Electronic Data Processing
Section
Receipt of DO Part II Orders
through HRMS, Online TA/DA
Advance Claims, Online DSOP
Fund Claims, Rent & Allied
Charges through Project
Bhavan
Rent Cell
Processing of Rent
& Allied charges and
sent it online to EDP
Section for
adjustment in IRLA
Disbursement
Section
Payment
through CMP
IRLA
Adjustment in
IRLA
AFL Cell
Adjustment of
Promotion
AFL Cell
Adjustment of
Promotion
TW Sections (01
to 11)
Processing of
TA/DA/LTC
Claims and sent
it online to EDP
Section to reflect
in IRLA
DSOP Fund Cell
Processing of
DSOP Fund
Claims (Temp
Withdrawal &
Permanent
Withdrawal) and
sent it online to
EDP Section for
payment through
CMP
LW Sections
(01 to 19)
Processing of Claims
i.e. CEA / Hostel
Subsidy /Tech Allow etc
and DO Part II Orders
and sent it online to
EDP Section to reflect
in IRLA
INTERRELATIONSHIP WITH OTHER ORGANISATIONS
• Payments
• Rejections
• Debit & Credit Scrolls
•Online and hard copy
of DO Part II orders
•Claims
•NR
•Intimation memos
•Soft copy of
loans(HBA, Car ADV
etc)
•Respective
Schedules and
cheque of recovery
•LPC cum DS
•Copy of PPO
•DTS & e-
ticketing
•Govt orders
•Clarifications
•Summary of DVC
•Reports of PM
•Necessary intimations
•Reports & Returns
•Day to day PM files
•Bank change
•Unit change
•Letters / grievances
•Responses
•Stmt of A/c
•Necessary
intimations
•Commission
•Retirement /
promotion orders
•Necessary
intimation
AAO BSO
IOR/QS files – Proj BHAWAN
Acknowledgement/Rejctions
LEDGER WING
 Maintain IRLAs of Army officers.
 Payment of personal claims other than TA/DA/LTC.
 Payment of loans & advances.
 Admit retirement benefits on retirement/release.
 Details –Statement of Account (SoA).
 Correspondence related to above activities.
Ope
ning
of
IRLA
• Newly
commis
sioned
officers
• Re-
employ
ment
• Second
ment
Led
ger
Win
g
Clai
ms
Part II
Orders
Allowan
ces
• System
DO2
(7CPC
Option/
Pay
Inputs
etc.)
• 7CPC
pay
matrix
• Process
ing of
Online
DO2
with
Digital
signatur
e
• Validati
on
checks
• Audit
checks
• Inter-
linkage
s –
mutuall
y
B-
List
ing
of
IRL
As
• Retirem
ent
• Promoti
on
• Deputat
ion
Ledger Wing
Ledger Wing Module
AFL
Cell
Mod
ule
• DGN
Cases
•
Antedate
Incre
ment
& DA
Calc
ulati
on
Fund
Proc
essi
ng
Cell
Arre
ars
of
AGIF
/DS
OP
Fund
• Newly
commis
sioned
Officers
• Retirem
ent
• Re-
employ
ment
• Reversi
on from
Second
ment
Pens
ion
Mod
ule
Ren
t &
Alli
ed
cha
rges
Ledger Wing
STRUCTURE OF LEDGER WING
 19 Ledger Sections.
 Sn 1 to 17: IRLAs of Lt to Col.
 Sn 18: IRLAs of Brig & above.
 Sn 19: IRLAs of TA officers.
 LWSS Audit: deals with coordination among
all ledger sections.
 LWSS Admin:
SECTIONS UNDER LEDGER WING
 AFL Cell: Vetting of Draft Gazette Notifications.
 LIC Cell: Payment of premium, adjustment of
Survival benefit, surrender value & maturity
value of LIC policies financed from DSOP Fund.
 NR Cell: Scale Audit and custody of Nominal
Rolls.
 Pension Cell: Issue of LPC-cum-Data Sheet &
amendments thereto to PCDA(P) Allahabad.
 Rent Cell:
STATUS OF WORK
AREAS OF
WORK
OPENING
BALANCE
RECEIPT DISPOSAL CLOSING
BALANCE
OLDEST
DATE
Email
grievances
CP-GRAM
RTI
DO-II
Claims
Letters
PMR cases
Death cases
Secondment
cases
STATUS OF WORK
AREAS OF
WORK
OPENING
BALANCE
RECEIPT DISPOSAL CLOSING
BALANCE
OLDEST
DATE
Credit
Balance
cases
Debit
Balance
cases
Test Audit
Objections
Internal
Audit
Objections
HQrs
Inspection
TRANSPORT WING (T-WING)
 Deals with TA/DA, LTC & Permanent duty
Claims of all Army Officers.
 Processing of Online & Offline advances for
TA/DA, LTC, PT duty of Army Officers.
 Post Audit of Warrants & Form D issued to
Officers.
 Downloading of DTS data and uploading the
same in our system.
STRUCTURE OF T-WING
 Total 14 sections in T wing
 T1 to T10 deals claims of Army Officers ending their
CDA A/C No as 1,2,3...9,0.
 T11 deals with claims of Army Officers of rank Brig
and above.
 TSS is Co-ordinating section for all T sections
 TAPC processes Advances (within 24 hrs)
 T Warrant deals with post audit of Form D &
Warrants.
STATUS OF WORK
AREAS OF
WORK
OPENING
BALANCE
RECEIPT DISPOSAL CLOSING
BALANCE
OLDEST
DATE
Email
Grievances
Claims
Advance
Requisitions
CPGRAM
RTI
Test Audit
Objections
IA Objections
HQrs
Inspection
ADR
Letters
POST SUPERANNUATION CELL (PSC)
• Attending to queries of around 60000
Retired Officers/Family pensioners whose
case files are held in Record Section.
• Rack listing of B listed IRLAs from Section.
• Uploading of the DATA in respect of all Pre
2016 cases which are received from RODRA
site or APACC for issue of LPC Cum DATA
Sheet.
• Rank Pay Review
ISSUES IN PRC
 Record Management/ Digitisation.
 Payment Module.
 System Support.
STATUS OF WORK
AREAS OF
WORK
OPENING
BALANCE
RECEIPT DISPOSAL CLOSING
BALANCE
OLDEST
DATE
CPGRAM
CGDA Queries
PCDA Queries
RTIs
General Letters
Emails
RECORDS
 Receipt, Diarisation & Distribution of Dak.
(approx 25 Gunny bags/Day)
 Dispatch of outward dak.
 Data Entry of all the Part II orders (approx
50000/month)
 Volume of Dak is one of the biggest challenge.
 Online Reply of all the correspondence.
DISBURSEMENT
 Uploading of payment file on SBI-CMP.
 Daily: All claims and advances pertaining to T
section, DSOP fund payments.
 Monthly: Salary payments.
 100 % e-Payment.
ACCOUNTS
 Clearance of Suspense Balances, DID Schedules.
 Linking of Unpaid cheques, OMROs/DMROS.
 Review of Balances.
 Adjustment of LPS Contribution in Deputation
cases.
ADMIN SECTION
ADMIN PAY SECTION
TECHNICAL SECTION
FINAL SETTLEMENT REVIEW
PRO
 Strengthening of PRO.
 Commendation from COAS.
 Google Rating increased from 1.7 to 4.1 in 11
months with 500+ reviews.
EDP
FUNCTIONS
 General administration of EDP Centre including
housekeeping.
 Provisioning of computer consumables required for smooth
functioning of EDP Centre and all Sections in PCDA (O).
 Maintenance of hardware through AMCs.
 Preparation of budget for EDP Centre.
 General correspondence in EDP.
 Maintenance of EDP library.
 Centralized receipt of inputs in hard copy and handing over
of the same for data entry.
BRIEF ON PRESENT COMPUTERISATION
& PROJECT SULEKHA
 COBOL based software since 1985.
 Development of Project Sulekha in PHP started in
2011 (CGDA letter No. EDP/6/PHP/Projects dated
27.04.2011).
 To shift the system from COBOL to PHP/MySQL.
LIMITATIONS IN EXISTING SYSTEM
•Batch processing leading to delays and slow
outcome.
•Monthly closing but real time data Updation and
processing is not possible.
•Limited checks and balances – chances of over
payment or incorrect payments
•Data security issues in existing system
•Lack of expertise
Record Section
All DAK diarization centrally
Ledger Wing(LW)
DO Part II, Supp Claims,
Letters, LF bills
Inclusion of 7CPC pay
matrix & allces table,
Digital Sign for Online
Part II orders
IRLA (Individual
Running Ledger
Account) Closing
(DA, Incr,pay
inputs)
Year-end
processing – IT,
Loans & adv,DSOP
Fund
Disb.sec
Payment of all
transactions
through CMP
LW SS (co-ord)
Opening of IRLA for new
officers & DP sheet
generation
Opening of IRLA for
reemployed and reversion
from deputation officers,
extension for SSC,Qtly
uploading of Income Tax
Transport
Wing(TW)
All req/claims
related to TA/DA, e-
ticketing, DTS,
penal interest
TW SS (Co-ord)
DP sheet generation
Outstanding/No
Demand Certificate,
supplementary claims,
MRO Adjustment
PROJECT SULEKHA WITH C-DAC
MAJOR REPORTS SENT TO HQRS
 MPR
 MBR
 Quarterly Briefing Report
WEBSITE OF PCDA(O)
 The only Dynamic website in DAD.
 Hosted on NIC server.
 Regular security audit by Cert-in Empanelled Vendor.
 Security Audit by ACG team.
 login id/password for all the officers.
 All important Govt orders, Instructions, Clarifications
etc.
 First govt office to develop and upload Pay
Calculators.
WEBSITE: IMPORTANT FEATURES
• TA/DA online advance requisitions.
• DSOP fund withdrawal claims.
• DSOP Subscription Change.
• Grievance redressal.
• Facility of uploading and downloading documents.
• Monthly Statement of Accounts.
• DSOP fund statement.
• Form 16.
• Status of Claims/ DOs II update on daily basis.
COMMUNIACTION CHANNEL
o Website
www.pcdaopune.gov.in
o E-mail I.D.
generalquery-pcdaopune@nic.in
ledger-pcdaopune@nic.in
tada-pcdaopune@nic.in
rankpay-pcdaopune@nic.in
Services rendered through….
IVRS
• Public Relations Officer in the front desk
 Grievance management through Email
• Liaison with HQrs/AHQrs to resolve issues with MoD
• FAQs on website: Covers almost all areas of pay & allowances entitlements with policies & procedures
IT INITIATIVES
 Payslips on NIC mail.
 Payslip, DSOP fund, Form-16 and status of
claims on OASIS (ADN) and ARMAAN.
 Option Calculators.
 Personal messages in payslips.
 Facility for Online reply to all the
correspondence including offline letters.
OUTREACH PROGRAMME
CONSTRAINTS OF PCDA(O)
 Highly Sensitive and active clientele.
 Shortage of manpower.
 Lack of integrated software.
 Hardcopy of DOs-II.
 Management of dak in R- section.
 Lack of skilled IT professionals.
FUTURE PLANS
 Sulekha V2.0
• Digitization of all IRLAs - Effective & Non Effective.
• Electronic mode of Record keeping.
• Online receipt of all claims/ Dos-II.
• Technology based solutions at par with best
practices in the environment.
Structure of Office of the dad PCDA O.pptx

Structure of Office of the dad PCDA O.pptx

  • 1.
  • 2.
    Record Section Receipt ofClaims/Letters/ Movement Orders/Commission Documents etc through DAK Electronic Data Processing Section Receipt of DO Part II Orders through HRMS, Online TA/DA Advance Claims, Online DSOP Fund Claims, Rent & Allied Charges through Project Bhavan LW/SS(AT) Processing of Commission Documents & Sent to EDP for Opening of IRLA and Commencing Payment of Salary TW/SS & TAPC Processing of TA/DA Advance Claims, Course DA Claims and sent it online to EDP Section for payment through CMP LW Sections (01 to 19) Processing of Claims i.e. CEA / Hostel Subsidy /Tech Allow etc and DO Part II Orders and sent it online to EDP Section to reflect in IRLA TW Sections (01 to 11) Processing of TA/DA/LTC Claims and sent it online to EDP Section to reflect in IRLA Disbursement Section Payment through CMP DSOP Fund Cell Processing of DSOP Fund Claims (Temp Withdrawal & Permanent Withdrawal) and sent it online to EDP Section for payment through CMP Rent Cell Processing of Rent & Allied charges and sent it online to EDP Section for adjustment in IRLA IRLA Adjustment in IRLA AFL Cell Adjustment of Promotion
  • 3.
     Record Section Receipt of Claims/Letters/ Record Section Receipt of Claims/Letters/Movement Orders/Commission Documents etc through DAK and dispatch of Hard Copies of Documents LW/SS(AT) Processing of Commission Documents & Sent to EDP for Opening of IRLA and Commencing Payment of Salary TW/SS & TAPC Processing of TA/DA Advance Claims, Course DA Claims and sent it online to EDP Section for payment through CMP
  • 4.
    LW/SS(AT) Processing of commission Documents& Sent to EDP for Opening of IRLA andCommencing Payment of Salary Electronic Data Processing Section Receipt of DO Part II Orders through HRMS, Online TA/DA Advance Claims, Online DSOP Fund Claims, Rent & Allied Charges through Project Bhavan LW Sections (01 to 19) Processing of Claims i.e. CEA / Hostel Subsidy /Tech Allow etc and DO Part II Orders and sent it online to EDP Section to reflect in IRLA TW/SS & TAPC Processing of TA/DA Advance Claims, Course DA Claims and sent it online to EDP Section for payment through CMP TW Sections (01 to 11) Processing of TA/DA/LTC Claims and sent it online to EDP Section to reflect in IRLA
  • 5.
    Electronic Data Processing Section Receiptof DO Part II Orders through HRMS, Online TA/DA Advance Claims, Online DSOP Fund Claims, Rent & Allied Charges through Project Bhavan Rent Cell Processing of Rent & Allied charges and sent it online to EDP Section for adjustment in IRLA Disbursement Section Payment through CMP IRLA Adjustment in IRLA AFL Cell Adjustment of Promotion AFL Cell Adjustment of Promotion TW Sections (01 to 11) Processing of TA/DA/LTC Claims and sent it online to EDP Section to reflect in IRLA DSOP Fund Cell Processing of DSOP Fund Claims (Temp Withdrawal & Permanent Withdrawal) and sent it online to EDP Section for payment through CMP LW Sections (01 to 19) Processing of Claims i.e. CEA / Hostel Subsidy /Tech Allow etc and DO Part II Orders and sent it online to EDP Section to reflect in IRLA
  • 6.
    INTERRELATIONSHIP WITH OTHERORGANISATIONS • Payments • Rejections • Debit & Credit Scrolls •Online and hard copy of DO Part II orders •Claims •NR •Intimation memos •Soft copy of loans(HBA, Car ADV etc) •Respective Schedules and cheque of recovery •LPC cum DS •Copy of PPO •DTS & e- ticketing •Govt orders •Clarifications •Summary of DVC •Reports of PM •Necessary intimations •Reports & Returns •Day to day PM files •Bank change •Unit change •Letters / grievances •Responses •Stmt of A/c •Necessary intimations •Commission •Retirement / promotion orders •Necessary intimation AAO BSO IOR/QS files – Proj BHAWAN Acknowledgement/Rejctions
  • 7.
    LEDGER WING  MaintainIRLAs of Army officers.  Payment of personal claims other than TA/DA/LTC.  Payment of loans & advances.  Admit retirement benefits on retirement/release.  Details –Statement of Account (SoA).  Correspondence related to above activities.
  • 8.
    Ope ning of IRLA • Newly commis sioned officers • Re- employ ment •Second ment Led ger Win g Clai ms Part II Orders Allowan ces • System DO2 (7CPC Option/ Pay Inputs etc.) • 7CPC pay matrix • Process ing of Online DO2 with Digital signatur e • Validati on checks • Audit checks • Inter- linkage s – mutuall y B- List ing of IRL As • Retirem ent • Promoti on • Deputat ion Ledger Wing Ledger Wing Module
  • 9.
    AFL Cell Mod ule • DGN Cases • Antedate Incre ment & DA Calc ulati on Fund Proc essi ng Cell Arre ars of AGIF /DS OP Fund •Newly commis sioned Officers • Retirem ent • Re- employ ment • Reversi on from Second ment Pens ion Mod ule Ren t & Alli ed cha rges Ledger Wing
  • 10.
    STRUCTURE OF LEDGERWING  19 Ledger Sections.  Sn 1 to 17: IRLAs of Lt to Col.  Sn 18: IRLAs of Brig & above.  Sn 19: IRLAs of TA officers.  LWSS Audit: deals with coordination among all ledger sections.  LWSS Admin:
  • 11.
    SECTIONS UNDER LEDGERWING  AFL Cell: Vetting of Draft Gazette Notifications.  LIC Cell: Payment of premium, adjustment of Survival benefit, surrender value & maturity value of LIC policies financed from DSOP Fund.  NR Cell: Scale Audit and custody of Nominal Rolls.  Pension Cell: Issue of LPC-cum-Data Sheet & amendments thereto to PCDA(P) Allahabad.  Rent Cell:
  • 12.
    STATUS OF WORK AREASOF WORK OPENING BALANCE RECEIPT DISPOSAL CLOSING BALANCE OLDEST DATE Email grievances CP-GRAM RTI DO-II Claims Letters PMR cases Death cases Secondment cases
  • 13.
    STATUS OF WORK AREASOF WORK OPENING BALANCE RECEIPT DISPOSAL CLOSING BALANCE OLDEST DATE Credit Balance cases Debit Balance cases Test Audit Objections Internal Audit Objections HQrs Inspection
  • 14.
    TRANSPORT WING (T-WING) Deals with TA/DA, LTC & Permanent duty Claims of all Army Officers.  Processing of Online & Offline advances for TA/DA, LTC, PT duty of Army Officers.  Post Audit of Warrants & Form D issued to Officers.  Downloading of DTS data and uploading the same in our system.
  • 15.
    STRUCTURE OF T-WING Total 14 sections in T wing  T1 to T10 deals claims of Army Officers ending their CDA A/C No as 1,2,3...9,0.  T11 deals with claims of Army Officers of rank Brig and above.  TSS is Co-ordinating section for all T sections  TAPC processes Advances (within 24 hrs)  T Warrant deals with post audit of Form D & Warrants.
  • 16.
    STATUS OF WORK AREASOF WORK OPENING BALANCE RECEIPT DISPOSAL CLOSING BALANCE OLDEST DATE Email Grievances Claims Advance Requisitions CPGRAM RTI Test Audit Objections IA Objections HQrs Inspection ADR Letters
  • 17.
    POST SUPERANNUATION CELL(PSC) • Attending to queries of around 60000 Retired Officers/Family pensioners whose case files are held in Record Section. • Rack listing of B listed IRLAs from Section. • Uploading of the DATA in respect of all Pre 2016 cases which are received from RODRA site or APACC for issue of LPC Cum DATA Sheet. • Rank Pay Review
  • 18.
    ISSUES IN PRC Record Management/ Digitisation.  Payment Module.  System Support.
  • 19.
    STATUS OF WORK AREASOF WORK OPENING BALANCE RECEIPT DISPOSAL CLOSING BALANCE OLDEST DATE CPGRAM CGDA Queries PCDA Queries RTIs General Letters Emails
  • 20.
    RECORDS  Receipt, Diarisation& Distribution of Dak. (approx 25 Gunny bags/Day)  Dispatch of outward dak.  Data Entry of all the Part II orders (approx 50000/month)  Volume of Dak is one of the biggest challenge.  Online Reply of all the correspondence.
  • 21.
    DISBURSEMENT  Uploading ofpayment file on SBI-CMP.  Daily: All claims and advances pertaining to T section, DSOP fund payments.  Monthly: Salary payments.  100 % e-Payment.
  • 22.
    ACCOUNTS  Clearance ofSuspense Balances, DID Schedules.  Linking of Unpaid cheques, OMROs/DMROS.  Review of Balances.  Adjustment of LPS Contribution in Deputation cases.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
    PRO  Strengthening ofPRO.  Commendation from COAS.  Google Rating increased from 1.7 to 4.1 in 11 months with 500+ reviews.
  • 28.
  • 29.
    FUNCTIONS  General administrationof EDP Centre including housekeeping.  Provisioning of computer consumables required for smooth functioning of EDP Centre and all Sections in PCDA (O).  Maintenance of hardware through AMCs.  Preparation of budget for EDP Centre.  General correspondence in EDP.  Maintenance of EDP library.  Centralized receipt of inputs in hard copy and handing over of the same for data entry.
  • 30.
    BRIEF ON PRESENTCOMPUTERISATION & PROJECT SULEKHA  COBOL based software since 1985.  Development of Project Sulekha in PHP started in 2011 (CGDA letter No. EDP/6/PHP/Projects dated 27.04.2011).  To shift the system from COBOL to PHP/MySQL.
  • 31.
    LIMITATIONS IN EXISTINGSYSTEM •Batch processing leading to delays and slow outcome. •Monthly closing but real time data Updation and processing is not possible. •Limited checks and balances – chances of over payment or incorrect payments •Data security issues in existing system •Lack of expertise
  • 32.
    Record Section All DAKdiarization centrally Ledger Wing(LW) DO Part II, Supp Claims, Letters, LF bills Inclusion of 7CPC pay matrix & allces table, Digital Sign for Online Part II orders IRLA (Individual Running Ledger Account) Closing (DA, Incr,pay inputs) Year-end processing – IT, Loans & adv,DSOP Fund Disb.sec Payment of all transactions through CMP LW SS (co-ord) Opening of IRLA for new officers & DP sheet generation Opening of IRLA for reemployed and reversion from deputation officers, extension for SSC,Qtly uploading of Income Tax Transport Wing(TW) All req/claims related to TA/DA, e- ticketing, DTS, penal interest TW SS (Co-ord) DP sheet generation Outstanding/No Demand Certificate, supplementary claims, MRO Adjustment
  • 33.
  • 34.
    MAJOR REPORTS SENTTO HQRS  MPR  MBR  Quarterly Briefing Report
  • 35.
    WEBSITE OF PCDA(O) The only Dynamic website in DAD.  Hosted on NIC server.  Regular security audit by Cert-in Empanelled Vendor.  Security Audit by ACG team.  login id/password for all the officers.  All important Govt orders, Instructions, Clarifications etc.  First govt office to develop and upload Pay Calculators.
  • 36.
    WEBSITE: IMPORTANT FEATURES •TA/DA online advance requisitions. • DSOP fund withdrawal claims. • DSOP Subscription Change. • Grievance redressal. • Facility of uploading and downloading documents. • Monthly Statement of Accounts. • DSOP fund statement. • Form 16. • Status of Claims/ DOs II update on daily basis.
  • 37.
    COMMUNIACTION CHANNEL o Website www.pcdaopune.gov.in oE-mail I.D. generalquery-pcdaopune@nic.in ledger-pcdaopune@nic.in tada-pcdaopune@nic.in rankpay-pcdaopune@nic.in Services rendered through…. IVRS • Public Relations Officer in the front desk  Grievance management through Email • Liaison with HQrs/AHQrs to resolve issues with MoD • FAQs on website: Covers almost all areas of pay & allowances entitlements with policies & procedures
  • 38.
    IT INITIATIVES  Payslipson NIC mail.  Payslip, DSOP fund, Form-16 and status of claims on OASIS (ADN) and ARMAAN.  Option Calculators.  Personal messages in payslips.  Facility for Online reply to all the correspondence including offline letters.
  • 39.
  • 40.
    CONSTRAINTS OF PCDA(O) Highly Sensitive and active clientele.  Shortage of manpower.  Lack of integrated software.  Hardcopy of DOs-II.  Management of dak in R- section.  Lack of skilled IT professionals.
  • 41.
    FUTURE PLANS  SulekhaV2.0 • Digitization of all IRLAs - Effective & Non Effective. • Electronic mode of Record keeping. • Online receipt of all claims/ Dos-II. • Technology based solutions at par with best practices in the environment.