starbucks Concerns_or_Complaints_Procedure

The document outlines Starbucks' policy for communicating complaints and concerns to the company and board of directors in a confidential manner. It establishes procedures to ensure employees and others can report issues anonymously and have their reports handled appropriately. The audit committee is responsible for overseeing all reports, especially those regarding accounting, auditing or financial matters. Retaliation against anyone who makes a report in good faith is strictly prohibited.