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Uploaded byJames Whatley
SpinVox & Twitter: Extending Customer Service
The document emphasizes the importance of being authentic and adding value to others. It encourages aiding those in need, correcting misinformation, and responding to inquiries without getting overly involved. It poses a reflective question about one's purpose and presence.
SpinVox & Twitter: Extending Customer Service
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- 16. It’s Simple BeYourself Add Value Aid the needy Correct facts Answer when called (but refrain from wading in) And ultimately...
- 17. “ Why areyou here?”
Editor's Notes
- #2 Why are you here? You’re here to learn right? Right then... Let’s start. SpinVox. Yes, that’s right – that’s where I work. SpinVox converts Voice into Text. So in practice; if you leave me a voicemail I get it as an SMS and an email. Verbatim. It’s pretty cool. Anywhoo... My name’s James Whatley and on Twitter, I’m known as...