Public relations (PR) involves planned communication to inform various audiences about an organization. PR is important for increasing visibility, credibility, and finding information online. Effective PR requires defining target audiences, developing a strategy that meets their needs, and going beyond press releases to other opportunities. Key elements of successful PR include identifying newsworthy stories, crafting releases with graphics and contacts, building media relationships through service and accessibility, and measuring success through various metrics. Overall, PR is about engaging in dialogue to shape perceptions.