Shiv Kumar is seeking a position that allows him to enhance his knowledge and skills while contributing to an organization's goals. He has 9 years of experience in IT, including desktop support, networking, switches, routers and telecom. His skills include server, file, print server and network maintenance along with experience in various Windows operating systems. He has held positions as a Senior Systems Engineer and Assistant Accountant where he performed tasks like desktop management, network management, software installation and troubleshooting hardware and software issues.

1. SHIV KUMAR
A – 365, Mangol Puri
New delhi-83
Ph: 9899518942, 9818099680
Email: Shivkumar_19xx@yahoo.com
OBJECTIVE
To be a part of an organization which can provide me platform to enhance my knowledge, skills
and provides me an opportunity to contribute my best efforts for the achievements of its goal.
Summary
Around 9 years experience in IT industry from basic network infrastructure, desktop support,
networking, switches, routers and telecom.
Skills
Maintenance and Management of Servers, File and Print servers, Windows 2000, XP, Vista,
windows7…...
PROFESSIONAL EXPERIENCE (in reverse chronological order)
Ambica Groups of Company (06-Jan-2015 to Till Now)
Designation: Assistant Accountant
JOB PROFILE
Assistant Accountant
• Working In Tally ERP 9
• Ms Word & Excel
ISS COMPUTERS (16-June-2009 to 17 Dec 2014)
Designation: Senior Systems Engineer
JOB PROFILE
Desktop Management
• Maintenance of all the computers software troubleshooting, and network troubleshooting
• Installation of Windows-2003 server, Windows-XP, Windows7 & Other Microsoft Products.
• Provide support to Users on different Software and application
• Servicing of printers(Dmp, Laser & Inkjet )
• Systems Hardware Related Troubleshooting

2. NERWORK MANAGEMENT
• Managing NETGARE GSM7224 Switch (L2 switch)
• Wireless Networking D-link DIR- 300
• Managing complete Network (LAN) environment and Maintenance.
• Monitoring switch port status.
NAYAR POWER CONTROL PVT LTD. (1-Jan - 2005 to 17-May 2009)
WORKED AS A CUSTOMER SUPPORT SERVICE ENGINEER
• Installation and management of Windows Server 2000 / 2003.
• Troubleshooting Active Directory replication problems.
• Installation and configuration of Windows 2000 professional, windows XP for LAN clients.
• Installation of software on Servers & Clients.
• Integrating Systems & troubleshoot LAN related problems.
• Adding, removing or updating user account information, resetting passwords, etc.
• Troubleshooting any reported problems.
• Configuring Protocols including TCP/IP Windows.
• Working with users to identify and rectify the problem at desktop and networking level.
• Established personal and shared network storages for data and files.
• Configuration of operating system updates, Patches and configuration changes.
• Installing and configuring new hardware and software.
• Technical support for software and hardware issues in the office.
• Installation of System Software & Application Software
• Trouble Shooting in Networking & Hardware
• Assembling of Computers
• Managing complete Network Maintenance
• Trouble shooting in IBM & COMAPQ Systems.
• Troubleshooting of all Operating systems.

3. PROFESSIONAL QUALIFICATION
• Complete One Year Diploma in Computer Hardware from Baba Shaheb Ambedkar Institute of
Technology & Management, New Delhi.
Academic Qualification
• 10th
Pass from CBSE Delhi in 1997
• 12th
Pass from CBSE Delhi in 1999
• B.Com. (Pass) from Delhi University in 2003.
• D.ED Two Years Diploma for Teaching from M.P.BOARD IN 2010
• CTET JULY 2013 PASS
• Computer ‘O’ Level Software Diploma One Year
• Computer Hardware & Networking Diploma One Year
• Tally ERP9
PERSONAL DETAILS
• Father Name: Shri Rameshwar Dayal
• Date of birth: 03/12/1980
• Nationality: Indian
• Language known: Hindi, English
• Marital status: Married
• Personal Strength Result oriented, Ability to work in team.
The above Mention information is true to the best of my knowledge.
Date:
Place:
(SHIV KUMAR )