The document outlines the key roles and responsibilities of a security supervisor, including guarding operations, security documentation, site instructions, equipment maintenance, emergency response, personnel management, and required skills. Specifically, it details the supervisor's duties in areas like shift duties, patrols, training, documentation, emergency drills, staff welfare, security plans, and performance reporting. The supervisor is responsible for total security of the assigned site and overseeing the guard team.

1. Security Supervisor is most important post of
security in any Industry . He is responsible for
total security of unit where he is doing his duty.
Supervisor should have set of skill knowledge
and under standing and ability to supervisor
the unit
Role of
Security
Supervisor

2. The Scope of Security
Supervisor
A. Guarding Operation: Checking of Guards,
giving duty to guards.
B. Security Document: Should know about
Muster roll, shift report, duty roster, incident
and complaint report forms, personnel,
vehicle and material movement control
documents; keys control registers
C. Site Instructions– Site layout- perimeter,
details of entry, exit and emergency exits;
work shifts; guard posts, deployment of
security and surveillance equipment;
patrolling and number of personnel needed
for security duties

3. D. Assessment of Operational
Effectiveness – Thorough pre-shift briefing
and checking, surprise checks, patrolling,
mock-drills and rehearsals
E. Faults/ Malfunctions in Equipment –
Alarms, non-functioning of equipment,
errors and erratic output
F. Safe Handling of Firearms – Ensure an
armed security guard, if provided with the
detail observes laid down safety and
security norms with regard to handling of
firearms
G. Leadership and Supervision– Welfare,
training and motivation, leading by personal
example, impartiality, honest reporting and
punctuality

4. Performance Criteria of
Supervisor
1. He should start the shift as per give
instruction.
2. Receive & implement instruction from
unit supervisors.
3. Receive & understand shift report
from out going supervisor.
4. Take attendance & record / report of
shortage

5. 5. Proper duty roster of shift and give
duties to guard as assigned work.
6. Deploy guard with required
instrument/ equipment in required site
location.
7. Make procedure to collect intelligence
and information.
8. Command & control guard duties &
functioning.
9. Maintain key control, personnel
control for the unit.
10. Ensure coordination with EHS,
control room Personnels.

6. 11. Train security guards on different job
profile.
12. Arrange training form qualified
trainer after under standing the gap.
13. Maintain all document as per
security responsibility.
14. Conduct various drills / mock drills
as per company policy.
15. Keep communication with guards,
unit security incharge & security team.
16. Keep the turnout, morale of the unit
on higher side.

7. 17. Prepare the shift report with all facts
and hand over to incoming shift
supervisor explain point in detail.

8. Use of Available Recourses
1. Plan & deploy equipment as per site
requirement
2. Check & report suitability of
equipment & guard for particular
duty.
3. Anticipate risks/ threats and take
corrective action.
4. Periodically check the operational
fitness of the security equipments.

9. 5. Take action during shortage of guard.
Modify the duty roaster considering
risk / threat of unit.
6. Train self and staff on the available
resourses.

10. Dealing with Emergencies
1. Under stand the disaster plan and
role of security.
2. Work as team with unit personnel.
3. Carry out mock drill on regular basis
on various emergencies.
4. Anticipate emergencies in unit.
5. Should know the emergency
numbers.
6. Secure the assets of unit in case of
emergency.

11. 7. Evaluate the unit if need arises.
8. Guide the emergency team in unit
and brief them of emergency.
9. Report and record the incident.
10. Coordinate and cooperate with
Govt. authorities i.e. police, fire
brigade, factory inspector, labour
offices etc.

12. Welfare & Administration of
Personnel.
1. Talk to security company and give
regular feed back about manpower, unit
activity, incident etc.
2. Know the personal details of unit
security tea.
3. Know the details of shift OT, leave,
training of your unit security personnel.
4. Listen to all guards and note their
grievances. Try to resolve the issue at
unit level. If not possible then refer to
company & follow up.

13. 5. Motivate team constantly.
6. Keep the morale of team high by
regular interaction.
7. Be impartial in all dealing.
8. Nominate staff for reward / promotion
and gift.
9. Ensure health and safety of staff all
time. Ensure they follow all rules.

14. Knowledge & Understanding of
Security Supervisor
The security supervisor of the unit
should know and under stand
following procedures.
1. Detail security plan of unit and
standard operating procedure.
2. All detail of personnel and
equipment.
3. Procedure for allotment of duties to
guards.
4. Procedure for monitoring of duties.

15. 5. Detail of emergency number.
6. Procedure to resolve conflict in team.
7. Use of security forms and register.
8. Use of communication channels to
resolve all issues.
9. Should know organisation reporting
procedure.
10. Should know client requirement of
conduct, performance and grooming
of security staff.

16. 11. Leadership & Management
fundamentals.
12. Use of security equipment.
13. Use of fire arms
14. Basic operating knowledge of
computer.
15. Organisation per- Induction Training.
16. Organisation checking and reporting
of personnel.
17. suitability of guarding personnel for
unit.

17. Skill required for Supervisor
1. Read write and prepare report.
2. Manage & motivate team
3. Communicate effectively with team.
4. Manage all stake holders
5. Impart duty / Instruction to security
team.
6. Collect information and intelligence.
7. Give report on performance of team.

18. Accord Security & Allied Services Pvt
Ltd
www.accord-security.comaccordsgroup
13, Punit Tower 1, Plot No. 31, Sector -11,
CBD Belapur, Navi Mumbai- 400 614
Tel: 022 2756 3240 & 4123 0795| Tel (Board): 022 2757 4126 | Fax: 022 4123
2860
Email- info@accord-security.com | marketing@accord-security.com

19. Capt Rajeshwar Singh
Mob. 77188 90790
marketing@accord-security.com