We at FEXLE provide the best-in-class personalized Salesforce health cloud integration and implementation services to healthcare and life science companies. Our expert team of certified Salesforce health cloud consultants creates innovative and reliable solutions for you, which will help you build one to one & strong relationship with your patients, members, employees, and partners. We also provide Salesforce Health Cloud support & maintenance services. Hire FEXLE today and automate your patient care journeys!

1. Salesforce
Health Cloud

2. Salesforce Health Cloud is a complete CRM platform that is
specifically designed for the healthcare sector. It provides a unified
view of patient data, which enables healthcare professionals to provide
customized healthcare experiences and build strong relationships with
patients.
With features like patient management, care coordination, and
integrated communication tools, Health Cloud empowers healthcare
organizations to deliver connected, proactive care across the continuum.
What is Salesforce
Health Cloud (SFHC)?

3. 1. Data fragmentation: When patient information is dispersed throughout
various systems, it might result in insufficient data.
2. Challenges with patient engagement: Traditional methods must be revised,
making it hard to involve patients in their care and influence health outcomes.
3. Regulatory compliance: Ensuring strict regulations are followed throughout
healthcare operations adds to administrative workloads.
Challenges Faced By Healthcare
Industries

4. 1. Integration and data aggregation: It with existing systems and aggregates
data from multiple sources, breaking down silos and ensuring a safe and detailed
view of patient information.
2. Mobile capabilities: Its mobile capabilities enable real-time access to patient
information, ensuring smooth communication and collaboration among providers,
regardless of location.
3. Centralized platform: It provides a single, centralized platform for managing
patient information, care plans, and interactions, reducing fragmentation and
improving decision-making.
Solutions to those Challenges

5. 1. Enhanced Patient Engagement: SFHC provides tools for personalized
communication, educational resources, and remote monitoring to involve
patients in their care journey actively.
2. Improved Care Coordination: It facilitates seamless collaboration among
care teams, ensuring continuity of care across different settings and improving
patient outcomes.
3. Data-Driven Insights: Health Cloud leverages data analytics and predictive
intelligence to enable healthcare organizations to gain valuable insights into
patient populations, identify trends, and proactively address healthcare needs.
4. Compliance and Security: SFHC adheres to industry standards and
regulatory requirements, ensuring data security and compliance with healthcare
regulations such as HIPAA.
Benefits of Salesforce Health Cloud

6. HEALTH CLOUD DATA MODEL
The Salesforce Healthcare Cloud data model is designed to capture and manage a
comprehensive set of patient information, including demographics, medical history,
treatment plans, and interactions, providing a 360-degree view of each patient.
This model allows healthcare providers to track and manage patient demographics
such as name, age, gender, and contact information. Additionally, it records detailed
medical history, diagnoses, medications, allergies, and procedures undergone by the
patient, facilitating the creation of tailored treatment plans, care plans, and wellness
programs.
This structured framework enables the efficient collection, handling, and utilization
of patient data, promoting patient-centred treatment and individualized care
experiences that prioritize patients' needs and enhance health outcomes.

7. Features of Salesforce
Health Cloud
Post
Acute
Care
Patient
Intake
Process
Connected
Patient
Experience
Managing
Discharge
Intelligent
Sales
Medical
Billing
System

8. CONCLUSION
Salesforce Health Cloud is transforming the healthcare industry by
providing great solutions to overcome their challenges.
Organizations may increase operating efficiency, promote
improved health outcomes, and create connected, patient-centric
experiences by using its advanced features & capabilities. As a
premier CRM consulting provider, FEXLE brings expertise and
personalized support to healthcare organizations seeking to
leverage Salesforce Health Cloud. The future of healthcare is more
promising, effective, and patient-focused with Salesforce Health
Cloud.