The SAAP Annual Seminar 2012 will be held on March 22, 2012 from 9am to 5pm at the Holiday Inn Singapore Orchard City Centre. The seminar will focus on emotional intelligence and its intrinsic value in enriching workplace effectiveness. Attendees will learn about the five elements of social and emotional intelligence and how to use them to better manage people and relationships. The seminar will be facilitated by Janet See, Head of Organizational Effectiveness and Human Resource Asia Pacific & Japan, and will help participants build personal resiliency and enhance their value to their organizations. Early registration before March 2 offers a discounted rate.

1. SAAP Annual Seminar 2012
Intrinsic Value of Emotional Intelligence
to Enrich Workplace Effectiveness
22 March 2012
9 am to 5 pm
Holiday Inn Singapore Orchard City Centre
11 Cavenagh Road, Singapore 229616
Synopsis
A lot has been said about emotional intelligence being the intrinsic value for workplace effectiveness
– what is it exactly? Come journey with us as we bring you from the fundamentals of the five elements
of social and emotional intelligence (EI) to exploring how you might use it to better manage people and
relationships.
Simply presented to you, you will discover what EI is and why it is so crucial for your personal effectiveness.
With this first encounter you would have begun the journey to better manage yourself, be accountable and
build social skills. You will work on your personal development during this seminar: beginning with steps
to build your personal resiliency and enhance your value to the organization.
Facilitator
Janet See Facilitating this learning opportunity is Janet See, whose passion is learning. Janet believes
that knowledge changes us and we are powerhouses – if only we pursue knowledge,
apply what we learnt and improve ours and the lives of those around us.
Janet See is the Head of Organizational Effectiveness and Human Resource Asia Pacific &
Japan, in the Sales organization of a MNC in the electronics industry. With a BA in Mass
Communications & MA in Human Resource Management, Janet brings her knowledge,
life experiences and lively personality to this learning environment.
Register before 2 March 2012 to enjoy early bird special rate!
What’s more ? A lucky winner will receive a Two (2) years free subscription
to the newly launched “Executive PA Magazine Asia”
Singapore Association of Administrative Professionals (SAAP) was formed in 1971 and is a non profit professional body
representing personal assistants, executive secretaries and office administrators from government offices, private and large multi-
national corporations in Singapore.
SAAP provides an opportunity for administrative professionals/secretaries to associate with other Associations.
Member of : Singapore Council of Women’s Organisations (SCWO)
Association of Secretaries and Administrative Professionals in Asia Pacific (ASA)
Affiliated to : International Association of Administrative Professionals, USA (IAAP)

2. REGISTRATION FORM
CONTACT INFORMATION
Company Name
Address
Contact Person Designation
Tel Fax Email
DELEGATES LIST
Please tick
Name Designation Email Address SAAP Member Non- Fee ($)
(incl M/no) Member
TOTAL
Early Bird (Register before
Fee Standard Fee
2nd Mar 2012)
SAAP Members $300 $350
Group of 3 or more delegates from
$350 $400
the same organisation
Non Members $400 $450
(Fee inclusive of lunch, refreshments and seminar handouts. No GST)
ADMINISTRATION DETAILS
Please return the form and payment to :
SAAP
Who Should Attend
20 Maxwell Road
All Administrative Professionals
#08-06 Maxwell House
including Office Managers,
Singapore 069113
PAs, EAs, Secretaries, and
We wish to pay by  Cheque payable to “SAAP” or personnel who are interested to
 To invoice company. learn Emotional Intelligence to
Bank name/cheque no. : _________________________ enhance your working
relationship.
For enquiries, please call SAAP’s Honorary Treasurer, Ms Josephine Kwan:
Phone : (65) 6323 7523 Fax : (65) 6323 7591 Mobile : (65) 9712 4768
Email : admin@saap.org.sg
Website : www.saap.org.sg
Certificate of Attendance
A Certificate of Attendance will be awarded upon successful completion of the program.
Cancellation & Transfers
If you are unable to attend, a substitute delegate is welcome to attend in your place at no additional charge.
No refund will be made for cancellation received in less than 7 working days.
Disclaimer
The Association reserves the right to alter the programme or cancel the event due to unforeseen circumstances.
In the event of cancellation, full refund will be made.