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RPA Technology Case Study.pdf
1. Client is an Indian lifestyle retailer for beauty, wellness, and fashion products.
The client has multiple platforms and touch points ranging from web to mobile
platforms.
ABOUT THE CLIENT
For report generation, a RPA bot was scheduled to launch a
dedicated URL and log in to the portal.
Post logging into the portal, the bot would navigate various tabs to
select reports in scope.
The bot would then generate the required reports, perform various
validations, downloads and consolidate them.
Post consolidation the reports to be sent to the key stakeholders.
SOLUTIONS
Turnaround Time Reduction – Turn around time of report generation
was reduced by 80%.
Accuracy – Bot acted exactly as per the business rules with all the
actions with 100% accuracy.
Cost and Resource Optimization – Software bots helped in reducing
manual intervention as well as cost savings. Efforts saved ~1000+
manhours in a week.
RESULT
Dealing with multiple files and huge volumes of data generated on a
daily & monthly basis.
Multiple variations for report generation and data updating added
criticality to the process.
Pre-condition check prior to report generation.
Extracting multiple reports from multiple sources.
CHALLENGES
Automation of Report
Generation and Data
Maintenance
leveraging RPA
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