This resume summarizes Richard Jay Cooper's experience as a database developer and analyst with over 10 years of experience working with SQL Server, MS Access, and various reporting tools. He has a proven track record of developing complex queries, reports, stored procedures, and SSIS packages to analyze data and address business needs. His technical skills include TSQL, SQL Server 2005-2014, SSIS, SSRS, VBA, and Excel/Access development.

1. RICHARD JAY COOPER
Phone: (412) 294-8445
Email: Richcooper2006@gmail.com
SUMMARY
I am an Energetic - Motivated - Positive - Friendly and Enthusiastic Person!
Passionate about my work and have solid goals for self-improvement, development and bringing value and
dedication to every organization I am partnered with.
With a proven track record of identifying complex business and data analysis processes by being creative,
innovative and simplifying them for efficiency. Ability to learn new technologies quickly and adapt existing
techniques and practices to new systems to further increase ROI. Created, copied and backed up databases.
Worked with Agile and Waterfall methodologies.
Specialties: MS SQL Database Developer, SQL 2005 – 2014, SSRS, ETL (SSIS), Transact SQL TSQL, SQL
Reporting Services (SSRS), Writing Complex SQL queries and stored procedures. Reporting Specialist with 10
+ years of current experience using MS Access versions 2000 - 2010, Excel, creating dashboards and function
reports with development of advanced Macros using VBA Code and Visual Basic (Limited .NET) JD Edwards
One World Oracle Reports Development.
TECHNICAL SUMMARY
Database: SQL Server 2005-2014, MS Visual Studio 2012 and SQL Server 2012 data tools, MS Access
2000, 2003, 2007 and current, RDMS, Oracle, Data Modeling, Data Extraction, SQL reports development and
data analyses with expert-level development and analysis.
Reporting: Oracle, SQL Server 2014, MS Development Studio 2014, MS Access 2000, 2003, 2007, 2010.
SQL Reporting Services SSRS, SSIS Excel, Micro Strategy Reports and Application Development, Crystal
Reports Design and Development, and maintenance, PowerPoint, Design Documentation, Process Manuals,
Visio, Requirements Gathering and Best Practices. Tableau expert reports developer.
Programming/Development: SQL Management Studio up to 2014, MS Access 2007 to 2010, MS Visual
Basic 6.0, VBA, SQL Server 2005-2014, ADO.Net, (some) VB.Net, JavaScript, Visual Basic Script, EDI and
XML (SunTrust Bank)
Systems: Windows NT, Windows 2000, Windows XP Professional, Windows Vista, Windows 7, MS Office
Suite.
Professional: Process Innovation, Design Analysis, Business Analysis, Statistical Analysis, Data Analysis
and Report Writing and Training, Negotiation, Project Planning, Requirements Gathering (BA), and Business
Communications with high level managers and executives.
KEY SKILLS
Data Analysis
Statistical Analysis
SQL Server (SSMS) 2005 - 2014
MS Access
MS Excel / Word / Office
Reporting and Data Analysis
Project Coordinator
MS Access Database Development
Crystal Reports
EXPERIENCE
10+ years
10+ years
6+ years
10+ years
10+ years
10+ years
10+ years
8+ years
4 years

2. Developing Complex Macros VBA
Oracle
MS Visual Studio (Including SQL 2012
currently)
SSIS Packages
10+ years
6 + Years
10+ Years
10+ Years
2 Years
Tableau 1 year
Agile and Waterfall methodologies 10 Years
EXPERIENCE
PRA, Tampa FL - Confidential
February 2016 to Present
SQLDeveloper, SSIS Developer, SSRS Reports Developer/Analyst.
• Developing complex SQL queries and stored procedures using TSQL and ETL SQL 2014.
• Worked with large volumes of encounter data on a daily basis from healthcare providers and clients.
This data had to be scrubbed, analyzed and loaded into our database and medical charts and images
were loaded to be coded.
• Worked ensuring all medical coding was in compliance with government regulations.
• Developed new reports, created stored procedures, SSIS packages.
• Created database back and restore processes including documentation.
• Performed daily data loads, images for healthcare providers.
• Created process to backup and restore production databases daily with daily jobs and email
notifications streamlining the backup processes.
• Created documentation of all processes and procedures.
• SQL Developer Jr. Database Administrator Data Analyst. Working with large volumes of medical data.
Created backup and restore processes. Staged, scrubbed and loaded medical data. Generated $100
MIllion in Gross revenue for the company.
Beacon Health, Tampa FL - Contract
October 2015 to January 2016
SQLDeveloper, SSIS Developer, SSRS Reports Developer/Analyst.
• TSQL and ETL SQL 2014.
• Enhanced existing SSIS packages, designed new SSIS packages.
• Created documentation and procedures for development using Agile methodologies.
• Created new test database platforms.
• Backed up and restored databases.
• Automated error reports and loaded medical data for health-care providers.
• Worked with large volumes of encounter data on a daily basis and also loaded patient information for
specific vendors.
Integral Quality Health Care, Tampa FL
March 2015 to October 2015
Senior SQLDeveloper, SSIS Developer, BI Analyst,SSRS Reports Developer/Anayst.
• Developing complex SQL queries using TSQL and ETL SQL 2014.
• Developed new reports, created stored procedures, SSIS packages.
• Processed Encounters on a daily basis for the state of Florida as a Medicaid provider.
• Developed and automated the Encounters process using SQL and SSIS and significantly reduced PNV
errors by 98% in less than 3 months. On-going project and new innovative development. Working
closely with the state of Florida and conducting weekly technical meeting to provide statistics and
improvements for the encounters processes.

3. • Worked with large volumes of encounter data on a daily basis from healthcare providers and clients
and reported on it.
• Provided error free data which was provided weekly to the state of Florida for Medicare claims
processing.
EBGATEWAY, Tampa FL
March 2014 to February 2015 – (Division was closed.)
Application Systems Analyst, Reports Writer and Developer, Production Support and SQL Developer
and Data Analyst
• Production Support.
• Writing and modifying complex SQL queries using transact SQL, TSQL and ETL. Developed new
reports, modified existing reports, modified, maintained stored procedures analyzed stored procedures.
• Worked closely with the web development and SQL interface teams with development of interfaces.
• Maintained database, created documentation of all processes and processed monthly reports.
• Analyzed code and back engineered existing reports and recreated them to meet current specification
successfully.
• Provided production support, using SSIS, SQL 2012 development and data analysis on a daily basis.
• Developed processes and documentation while conducting on-going meetings and support. Maintaining
and processing monthly invoice process supporting strong relationships with all business units.
• Worked closely with senior level management and the business analyst teams. Created ADHOC
reports and new development enhancements. Tested development and wrote technical requirements.
Allegheny County Controller’s Office, Pittsburgh, PA
September 2013 to January 2014 (Received job relocated to Tampa, FL)
Senior Level JD Edwards Programmer/Oracle Developer Reports Developer / Oracle and SQL Reports
Developer/Analyst
• Developed new reports and enhancements using JDE Edwards version 9.0.
• Created advanced reports and also enhanced existing reports.
• Worked closely with the Allegheny Controller’s Office implementing high-level reports and systems
saving the County and City several million dollars in the yearly budgets causing a surplus eliminating
budget deficits.
• Developed in the AS400 JD Edwards 9.0 environment.
• Enhanced and developed new reports modified existing reports and developed interfaces and modified
existing ones.
• Created reports and interfaces in JD Edwards analyzed code and back engineered existing reports and
recreated them to meet current specification successfully.
• Worked closely with senior level county officials and analyst. Created ADHOC reports and new
development enhancements. Tested development and wrote technical requirements. Worked closely
with HR, Accountants and Analysts.
Vendor Resource Management, Carrollton, TX
Specializing in Real State and Foreclosure Mortgage Sales
January 2011 to January 2012 (Company restructured due to change in the housing market.)
SQL 2008 MS Access Data and Reporting Analyst / Database Programmer DBA
• Provided daily sales and inventory reporting statistics on real estate inventory, trends and sales from
some of the top mortgage companies.
• Presented the benefits of upgrading to SSRS to high-level upper management and provided
demonstrations of it’s reporting capabilities.

4. • Designed and developed SQL reports using SQL Server 2008, MS Access 2007-2010, Developed
Complex Macros and Queries and Tableau.
• Provided necessary documentation and training to end-users during development, testing and
deployment.
• Monitored and developed reporting procedures and project management plans.
• Worked closely with SQL server in a assisted DBA role maintaining multiple Access databases
connected to a SQL Server back-end database.
• Extracted and analyzed data from internal databases/excel spreadsheet to make informed business
decisions and actions.
• Worked closely with colleagues to mine internal data sources for unprecedented insights, and
presented findings to all levels of VRM leadership on a frequent basis.
• Generated standard and ad hoc reports on a regular basis.
• Became the group’s internal data warehouse expert by coordinating the migration or SQL data for
reporting purposes.
• Translate business questions into precise queries.
• Questioned and validated data.
• Developed critical reports to help determine the level of inventory and helped to significantly reduce
errors.
SunTrust Banks - University Division, Atlanta, GA
January 2010 to September 2010 – (SunTrust outsourced the Learning Management division.)
SQL MS Access and ASP Reports Writer / Database Programmer DBA/LMS Administrator/Analyst
• Designed and developed SQL reports using Pathlore SQL Server MS Access and Crystal Reports.
• Attended weekly status conference calls and provided updates to development of existing and new
projects.
• Provided necessary documentation and training to end-users during development, testing and
deployment. MS Visual Basic 6.0, VBA.
• Monitored and developed reporting procedures and project management plans.
• Assisted in migration from old LMS to Future State LMS (Learning Management System).
• Worked in a DBA role maintaining multiple Access databases connected to a SQL Server back-end
database.
• Developed ASP webpages and modified data using FTP.
• Worked on site and remote.
Westminster Ceramics – Stone Mountain, GA – (Company close for financial reasons.)
June 2006 – March 2007
Access Developer / Business Data Analyst
• Used MS Access, MS Excel and SQL Server for the reporting requirements.
• Performed complex Statistical Analysis data extracts using MS Access/SQL, VBA and SYSPRO ERP
System.
• Gathered requirements, reviewed and analyzed data, and performed Quality Assurance of reports.
Created reporting tools for customer service department, warehouse and shipping processes which
eliminated overall 95% of late shipment issues, improving customer confidence and satisfaction.
Responsible for training the staff on the use of Forecast Pro. Created all documentation for the system.
• Responsible for developing several reporting tools created in MS Access and ADHOC reports.
• Worked as the SQL Server DBA and closely with an outside consulting firm to make enhancements to
the database and improve performance. Also worked with DTS packages.

5. Alltell Communications (Now Verizon) - Alpharetta, GA April 2002 - March 2006
Access Developer / Data Analyst, Procurement
• Used MS Access, MS Excel and SQL for forecast planning procurement database.
• Performed complex Statistical Analysis data extracts using MS Access/SQL, VBA and AS 400/DB2 JD
Edwards, Purchasing Systems, Data Warehouse and Internal Resources. Gathered requirements,
reviewed and analyzed data. Performed quality assurance of all reports. Reorganized and revamped
team to produce an overall 90% process improvement through various means including motivation,
instruction on various analytical methodologies (Reports Analysis, Data, Statistical, Business, Design),
project ownership, documentation, and service-level geared toward adding value to the business
community. Created databases and also worked as the sole DBA for each project.
• Conducted data analysis and initial business analysis with a team of Purchasing Analysts and Sales
Managers and then completed a re-design of the JD Edwards sales information, which resulted in a
savings of $45 million in inventory costs while increasing logistic support to affiliate stores. Developed
an automated reporting system, which enables the company to receive, on average, over $150,000.00
in rebates from vendors monthly. Previously the reporting system was done manually by management
and would take several hours. The new system generates the report in approximately ten minutes.
• Responsible for several reporting tools created in MS Access
• Lead Coordinator, Administrator and Trainer for an MS Access database project that is heavily used by
Analyst and Buyers to make million dollar decisions daily.
• Contributed to and maintained Backend Rebate/Contra-Rebate Reports throughout 2004. Saved the
company a net total of claims for the year in excess of $6,188,908.48.
• Received 3 merit raises and 1 promotion
IT Services, Atlanta GA June 2006 – June 2013
Contract Database Programmer/Analyst
Highmark, Pittsburgh, PA
October 2012 to June 2013
Sr. Technical Business Analyst / Relationship Manager Supporting The Workers Comp Group
• Created requirements documentation, wrote test plans, test cases, and performed QA testing for large
scale healthcare reform project. Acted as a liaison between the application developers and the other
system developers coordinated and conducted meetings and conference calls. Designed and
developed SQL ADHO reports using SQL Navigator, SQL Developer, Business Objects, MS Access
2007-2010 and Crystal Reports.
• Provided data analysis and customized reports for the business. Created custom documentation for
QA Testing, Devlopment and Application Enhancement Lifecycle. Conducted meetings and
requirements gathering with the business units and established on-going relationships. Provided
continuous support to the Workers Comp Business Unit and all associated groups.
Avery Partners, LLC.
SQL ASP Reports Writer / Database Programmer/Analyst
• Designed and developed SQL reports using SQL Server 2005, ASP, transferred files and data using
FTP and worked within the SQL database in a DBA role assisting the IT director. Modified and created
stored procedures. Provided on-site and off-site testing, training, and documentation. Met with
President and Senior Level Management regarding all aspects of the project during end-user testing,
trouble-shooting and release to production environment.
• Worked 100% remotely off-site. Attended weekly status conference calls and provided updates to
development of existing and new projects. Advised management on development strategies and

6. efficient ways to streamline processes by system optimizations. Provided necessary documentation
and training to end-users during development, testing and deployment. Worked on site and remote.
Staffing Technologies, Inc.
• Developed and created IT Cost Baseline Financial Database report tool from the ground up using
Microsoft Access, Excel, VBA and SQL.
• Designed and developed reports for the purpose of tracking IT Spend from almost 100 separate
business units reporting Financial Data for 2007 and 2008. Created Project Plan, Participated in
Design and Enhancement Meetings. Provided on-site and off-site testing, training, and documentation.
Met with Senior Level Management regarding all aspects of the project during end-user testing, trouble-
shooting and release to production environment. In this role I worked as the DBA for an Access
database that I built from the ground up and documented the code and SQL. Provided necessary
documentation and training to end-users during development, testing and deployment.
MDI, Inc/NetServ Applications, Inc.
• Performed development enhancements to MRPS Volume reporting tool, which was used to forecast
Hot or Cold beverages. Report writing using Microsoft Access, Excel, VBA, SQL and Oracle. Worked
as a DBA for a very large Access database that was connected to an Oracle back-end database.
• Created procedures to convert bottler data to the correct calendar from Gregorian allowing users to
input forecasts and performing the necessary calculations using procedures and subroutines. Worked
on site and remote.
MODIS IT
• Report writing using Microsoft Access, Crystal Reports, VBA and Oracle. Gathered requirements,
reviewed and analyzed data. Coordinated the training and documentation. Worked as the lead DBA
for an MS Access database which contained over 6 million records. Improved performance significantly
by adding indexing to rows. As a result, the report query speed was improved from taking 15 minutes
to 15 seconds.
• Developed daily automated and ADHOC reporting systems, which enables the company to monitor
error policy reports on a daily basis and documented the process.
• Responsible for creating automated tools using MS Access to simplify the reporting process enabling
users to work locally and remotely from home, which has significantly streamlined their reporting
operation more efficiently.
EDUCATION
Herzing College – (Some college.)
A.S., Information Technology, 2002 – (Made the Dean’s List in 2002.) Average GPA 3.8.
Training:
Programming Logic: Flowcharting, Pseudocode, MS Visual Basic I and II: Programming applications,
Database connectivity, and Object Oriented Programming, Markup Language Programming: HTML, XML,
JavaScript design and development, Computers and Application Software: Microsoft Office 2003 - 2007
(Word, Excel, PowerPoint / Access 2000).

7. efficient ways to streamline processes by system optimizations. Provided necessary documentation
and training to end-users during development, testing and deployment. Worked on site and remote.
Staffing Technologies, Inc.
• Developed and created IT Cost Baseline Financial Database report tool from the ground up using
Microsoft Access, Excel, VBA and SQL.
• Designed and developed reports for the purpose of tracking IT Spend from almost 100 separate
business units reporting Financial Data for 2007 and 2008. Created Project Plan, Participated in
Design and Enhancement Meetings. Provided on-site and off-site testing, training, and documentation.
Met with Senior Level Management regarding all aspects of the project during end-user testing, trouble-
shooting and release to production environment. In this role I worked as the DBA for an Access
database that I built from the ground up and documented the code and SQL. Provided necessary
documentation and training to end-users during development, testing and deployment.
MDI, Inc/NetServ Applications, Inc.
• Performed development enhancements to MRPS Volume reporting tool, which was used to forecast
Hot or Cold beverages. Report writing using Microsoft Access, Excel, VBA, SQL and Oracle. Worked
as a DBA for a very large Access database that was connected to an Oracle back-end database.
• Created procedures to convert bottler data to the correct calendar from Gregorian allowing users to
input forecasts and performing the necessary calculations using procedures and subroutines. Worked
on site and remote.
MODIS IT
• Report writing using Microsoft Access, Crystal Reports, VBA and Oracle. Gathered requirements,
reviewed and analyzed data. Coordinated the training and documentation. Worked as the lead DBA
for an MS Access database which contained over 6 million records. Improved performance significantly
by adding indexing to rows. As a result, the report query speed was improved from taking 15 minutes
to 15 seconds.
• Developed daily automated and ADHOC reporting systems, which enables the company to monitor
error policy reports on a daily basis and documented the process.
• Responsible for creating automated tools using MS Access to simplify the reporting process enabling
users to work locally and remotely from home, which has significantly streamlined their reporting
operation more efficiently.
EDUCATION
Herzing College – (Some college.)
A.S., Information Technology, 2002 – (Made the Dean’s List in 2002.) Average GPA 3.8.
Training:
Programming Logic: Flowcharting, Pseudocode, MS Visual Basic I and II: Programming applications,
Database connectivity, and Object Oriented Programming, Markup Language Programming: HTML, XML,
JavaScript design and development, Computers and Application Software: Microsoft Office 2003 - 2007
(Word, Excel, PowerPoint / Access 2000).