Chinese symbols are logograms that have been used as a writing system in China for nearly 5,000 years. Each character resembles a picture and it must have taken a long time to develop this language. While Mandarin is the official language, there are many regional dialects spoken across China due to its ethnic diversity. People from different areas may not speak the same language but can still communicate through writing since there is only one official writing system across China using these logograms. Western culture is fascinated by Chinese symbols and likes to find the characters for words, names, and to use in tattoos as a way to express themselves culturally.
The document discusses looking at birds and nature while providing advice from Mr. Fixe in a cryptic way using symbols and formatting that makes the meaning and intent difficult to discern from the text alone.
Sage CRM – Übersicht und Auszeichnungen der Analysten
Alle Details und Auszeichnungen führender Analysten zu Sage CRM 7.1
Wir freuen uns, Ihnen eine Übersicht über alle Auszeichnungen bzw. Meinungen führender Analysten zu Sage CRM in deutscher Sprache zur Verfügung stellen zu können.
El documento describe el trastorno bipolar, que implica períodos de excitabilidad (manía) que alternan con períodos de depresión. Se caracteriza por fluctuaciones abruptas en el estado de ánimo y se cree que resulta de alteraciones cerebrales. El tratamiento incluye medicamentos como litio y anticonvulsivantes, así como psicoterapia y en algunos casos terapia electroconvulsiva.
[1] Este documento resume a trajetória de vida de Heretiano H. Pereira, contabilista e escritor brasileiro. [2] Ele contém cinco capítulos que descrevem a carreira de Pereira, incluindo seus livros publicados e pesquisas científicas, além de homenagens a figuras importantes. [3] O documento também fornece detalhes sobre a Ordem Maçônica e a Grande Fraternidade Branca, duas organizações às quais Pereira esteve associado.
Place value rounding comparing whole numbersSarah Miller
The document discusses place value, rounding, and comparing whole numbers. It provides an example of how to write out and read a large number by place value in groups of three. It also gives examples of rounding a number to the nearest ten and comparing two numbers by looking at the place value with the largest digit.
This document discusses different types of numbers. Real numbers include rational and irrational numbers. Rational numbers can be written as fractions, and include integers like -2, -1, 0, 1, 2 as well as fractions. Irrational numbers cannot be written as fractions. Whole numbers are integers including 0 and natural numbers start at 1.
Chinese symbols are logograms that have been used as a writing system in China for nearly 5,000 years. Each character resembles a picture and it must have taken a long time to develop this language. While Mandarin is the official language, there are many regional dialects spoken across China due to its ethnic diversity. People from different areas may not speak the same language but can still communicate through writing since there is only one official writing system across China using these logograms. Western culture is fascinated by Chinese symbols and likes to find the characters for words, names, and to use in tattoos as a way to express themselves culturally.
The document discusses looking at birds and nature while providing advice from Mr. Fixe in a cryptic way using symbols and formatting that makes the meaning and intent difficult to discern from the text alone.
Sage CRM – Übersicht und Auszeichnungen der Analysten
Alle Details und Auszeichnungen führender Analysten zu Sage CRM 7.1
Wir freuen uns, Ihnen eine Übersicht über alle Auszeichnungen bzw. Meinungen führender Analysten zu Sage CRM in deutscher Sprache zur Verfügung stellen zu können.
El documento describe el trastorno bipolar, que implica períodos de excitabilidad (manía) que alternan con períodos de depresión. Se caracteriza por fluctuaciones abruptas en el estado de ánimo y se cree que resulta de alteraciones cerebrales. El tratamiento incluye medicamentos como litio y anticonvulsivantes, así como psicoterapia y en algunos casos terapia electroconvulsiva.
[1] Este documento resume a trajetória de vida de Heretiano H. Pereira, contabilista e escritor brasileiro. [2] Ele contém cinco capítulos que descrevem a carreira de Pereira, incluindo seus livros publicados e pesquisas científicas, além de homenagens a figuras importantes. [3] O documento também fornece detalhes sobre a Ordem Maçônica e a Grande Fraternidade Branca, duas organizações às quais Pereira esteve associado.
Place value rounding comparing whole numbersSarah Miller
The document discusses place value, rounding, and comparing whole numbers. It provides an example of how to write out and read a large number by place value in groups of three. It also gives examples of rounding a number to the nearest ten and comparing two numbers by looking at the place value with the largest digit.
This document discusses different types of numbers. Real numbers include rational and irrational numbers. Rational numbers can be written as fractions, and include integers like -2, -1, 0, 1, 2 as well as fractions. Irrational numbers cannot be written as fractions. Whole numbers are integers including 0 and natural numbers start at 1.
This 13-page presentation created by Sarah Miller discusses using open educational resources (OER). Each page is credited as being created with Haiku Deck, which is described as simple, beautiful and fun presentation software. A variety of photos are included on pages throughout the presentation.
This document discusses different features of an online learning platform including discussions, quizzes, and accessibility options. It notes that discussions can have different forums and displays, and quizzes can support various input types. The document also mentions using group overrides to allow extra time on quizzes for students with documented learning disabilities.
Cork and Sea Consulting will evaluate Far West Labs' Determining Instructional Purposes (DIP) training package to determine if it should be marketed to school administrators and graduate students. They will conduct surveys and interviews with these groups, analyze the results, and produce a final report with their findings and recommendations. The evaluation will assess interest in the product, potential uses, and reasonable price points. Cork and Sea's team includes an MBA director with education experience who will oversee the project, a lead evaluator familiar with similar evaluations, and a training specialist who will conduct interviews and present results.
This document discusses front-end customer service for an ET 512 course walk-through. The course aims to provide students with an overview of the front-end customer service role and experience at a company. It covers key responsibilities such as handling customer inquiries via phone and email as well as demonstrating problem-solving and issue resolution skills. The walk-through offers students hands-on practice with common front-end customer service tasks to help prepare them for an entry-level role.
This document discusses finding the slope of a line through various online resources. It lists tutorials on slope and rate of change from Khan Academy and YourTeacher.com, as well as tutorials on finding the slope and y-intercept of a vertical line, x and y-intercepts, and linear equations in slope-intercept form from Khan Academy.
EdTech 501 - TUP Presentation - Beta GroupSarah Miller
The document outlines the process for creating a technology use plan for a school district. It discusses assembling a planning team that includes the district IT manager, curriculum coordinator, school IT coordinators, and teachers. The team will establish goals and objectives, choose technology platforms, and create an implementation plan. They will train teachers, assess the results, and ensure ongoing maintenance and support. The overall process involves research, planning, implementation, assessment, and maintenance of the technology plan.
Tup present-beta-final-final-fall2011-corrected-120911Sarah Miller
The document discusses the results of a study on the impact of climate change on coffee production. Researchers found that suitable land for coffee production could decline by up to 50% by 2050 due to rising temperatures and changing rain patterns associated with climate change. Arabica coffee was found to be especially threatened, as its growing regions may shrink by 88% under a business-as-usual scenario of increasing greenhouse gas emissions. The study concludes that climate change poses a severe risk to the coffee industry worldwide.
This document provides information about an online customer service training course for employees at Tillamook County General Hospital. The course is divided into 5 modules covering topics such as the importance of customer service, communication skills, handling complaints, and emerging trends. Students must complete online assessments after each module by the scheduled due dates to receive credit. The course utilizes a learning management system and is self-paced, with an expected completion time of 10-12 weeks.
This document is a syllabus for a Beginning Algebra online course. It provides information about the instructor, course description and objectives, required materials, grading policies, and course policies and guidelines. The key points are:
- The course is an introduction to algebraic concepts like linear equations and inequalities in one and two variables. It aims to help students be successful in future coursework requiring basic algebra skills.
- Grading will be based on quick quizzes, comprehensive quizzes, discussion forums and activities, and a final exam. No late work will be accepted without extenuating circumstances.
- Students must have access to a scientific calculator and the internet/computer to complete the online coursework.
EdTech 503 - Reading Quiz - Spring 2012Sarah Miller
This document contains a reading quiz with various sections on instructional design topics. Each section includes a visual metaphor intended to represent the topic, followed by a short explanation. The topics covered include the history of instructional design, definitions of instructional design, systematic approaches, guiding models, constructivism, empiricism, behaviorism, information processing theory, and the relationship between instructional design and educational technology. Works cited are included at the end.
Ed tech 503 instructional design - final projectSarah Miller
Setting up a Google+ account allows you to connect with friends and family through the social networking site. The summary involves the following steps:
1. Go to plus.google.com and click "Join Google+" to sign up with your Google account credentials.
2. Fill out your profile by adding a photo, background, about section, and connections.
3. Customize your privacy settings to choose who can see your profile, posts, and connections.
4. Explore Google+ by joining communities, following interests, and interacting with posts from your connections.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
Getting started with moodle tut part 1Sarah Miller
This document provides an introduction to using Moodle, including understanding basic Moodle terms and concepts. It explains what Moodle is, how to create a Moodle account and log in, and how to navigate the Moodle interface. Common myths about using Moodle are also addressed. The document is meant as a starting point for those new to Moodle to get an overview of the platform before delving deeper into specific functions and settings.
This document provides tips for improving inflection when speaking to customers on the phone. It recommends smiling when talking, changing stress on words, and taking long, slow breaths. To practice exaggerating inflection, it suggests saying phrases at different volume levels from normal to a level 10 and back down. The document also advises adjusting voice volume to be lower than an angry customer, higher for a confused one, and not too loud for a normal call.
This document provides suggestions for questions customer service representatives can ask customers to gather feedback on their experiences. It includes questions about what customers liked and disliked, what they would like the company to change, continue doing, or start/stop doing, as well as questions about competitors and justifying price increases. The goal is to actively listen to customers and collect information on how to improve the customer experience and revenue cycle processes.
This document provides guidance on how to be customer-focused. It recommends taking a top-down approach where senior executives, managers, and front-line staff are all focused on pleasing customers. A customer-focused company prioritizes staff training, recognizes employees who balance efficiency with satisfaction, and uses a participative management style where promotion is based on skills and seniority. Developing a friendly attitude, expanding the definition of service, and reconsidering who customers are are some basic elements of good customer service.
This document discusses developing a customer-friendly attitude in customer service. It emphasizes that employees should view customers as the most important part of their jobs and appreciate how customers do business with them. Some tips for developing this attitude include answering phone calls with a greeting, being aware of facial expressions, not taking complaints personally, offering alternatives if unable to provide what customers want, and confirming availability before transferring calls.
CRM stands for Customer Relationship Management, which involves tracking customer information to deliver personalized experiences. It aims to provide immediate gratification for customers through problem-solving and request processing, as well as tailoring interactions to customers' unique needs and preferences.
This document discusses developing a customer-friendly attitude in customer service. It emphasizes that employees should view customers as the most important part of their jobs and appreciate how customers do business with them. Some tips for developing a customer-friendly attitude include answering phone calls with a greeting, being aware of facial expressions, not taking complaints personally, offering alternatives if unable to provide what customers want, and confirming availability before transferring calls.
The document outlines the five fundamentals of AIDET for providing service in healthcare: 1) Acknowledge patients by name and make eye contact while asking if there is anything you can do for them; 2) Introduce yourself, your role, credentials, and experience; 3) Give accurate time expectations for tests, physician arrival, etc.; 4) Explain steps and answer questions, leaving a contact number; 5) Thank patients for choosing the facility and being communicative, and thank family for their support.
This 13-page presentation created by Sarah Miller discusses using open educational resources (OER). Each page is credited as being created with Haiku Deck, which is described as simple, beautiful and fun presentation software. A variety of photos are included on pages throughout the presentation.
This document discusses different features of an online learning platform including discussions, quizzes, and accessibility options. It notes that discussions can have different forums and displays, and quizzes can support various input types. The document also mentions using group overrides to allow extra time on quizzes for students with documented learning disabilities.
Cork and Sea Consulting will evaluate Far West Labs' Determining Instructional Purposes (DIP) training package to determine if it should be marketed to school administrators and graduate students. They will conduct surveys and interviews with these groups, analyze the results, and produce a final report with their findings and recommendations. The evaluation will assess interest in the product, potential uses, and reasonable price points. Cork and Sea's team includes an MBA director with education experience who will oversee the project, a lead evaluator familiar with similar evaluations, and a training specialist who will conduct interviews and present results.
This document discusses front-end customer service for an ET 512 course walk-through. The course aims to provide students with an overview of the front-end customer service role and experience at a company. It covers key responsibilities such as handling customer inquiries via phone and email as well as demonstrating problem-solving and issue resolution skills. The walk-through offers students hands-on practice with common front-end customer service tasks to help prepare them for an entry-level role.
This document discusses finding the slope of a line through various online resources. It lists tutorials on slope and rate of change from Khan Academy and YourTeacher.com, as well as tutorials on finding the slope and y-intercept of a vertical line, x and y-intercepts, and linear equations in slope-intercept form from Khan Academy.
EdTech 501 - TUP Presentation - Beta GroupSarah Miller
The document outlines the process for creating a technology use plan for a school district. It discusses assembling a planning team that includes the district IT manager, curriculum coordinator, school IT coordinators, and teachers. The team will establish goals and objectives, choose technology platforms, and create an implementation plan. They will train teachers, assess the results, and ensure ongoing maintenance and support. The overall process involves research, planning, implementation, assessment, and maintenance of the technology plan.
Tup present-beta-final-final-fall2011-corrected-120911Sarah Miller
The document discusses the results of a study on the impact of climate change on coffee production. Researchers found that suitable land for coffee production could decline by up to 50% by 2050 due to rising temperatures and changing rain patterns associated with climate change. Arabica coffee was found to be especially threatened, as its growing regions may shrink by 88% under a business-as-usual scenario of increasing greenhouse gas emissions. The study concludes that climate change poses a severe risk to the coffee industry worldwide.
This document provides information about an online customer service training course for employees at Tillamook County General Hospital. The course is divided into 5 modules covering topics such as the importance of customer service, communication skills, handling complaints, and emerging trends. Students must complete online assessments after each module by the scheduled due dates to receive credit. The course utilizes a learning management system and is self-paced, with an expected completion time of 10-12 weeks.
This document is a syllabus for a Beginning Algebra online course. It provides information about the instructor, course description and objectives, required materials, grading policies, and course policies and guidelines. The key points are:
- The course is an introduction to algebraic concepts like linear equations and inequalities in one and two variables. It aims to help students be successful in future coursework requiring basic algebra skills.
- Grading will be based on quick quizzes, comprehensive quizzes, discussion forums and activities, and a final exam. No late work will be accepted without extenuating circumstances.
- Students must have access to a scientific calculator and the internet/computer to complete the online coursework.
EdTech 503 - Reading Quiz - Spring 2012Sarah Miller
This document contains a reading quiz with various sections on instructional design topics. Each section includes a visual metaphor intended to represent the topic, followed by a short explanation. The topics covered include the history of instructional design, definitions of instructional design, systematic approaches, guiding models, constructivism, empiricism, behaviorism, information processing theory, and the relationship between instructional design and educational technology. Works cited are included at the end.
Ed tech 503 instructional design - final projectSarah Miller
Setting up a Google+ account allows you to connect with friends and family through the social networking site. The summary involves the following steps:
1. Go to plus.google.com and click "Join Google+" to sign up with your Google account credentials.
2. Fill out your profile by adding a photo, background, about section, and connections.
3. Customize your privacy settings to choose who can see your profile, posts, and connections.
4. Explore Google+ by joining communities, following interests, and interacting with posts from your connections.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
Getting started with moodle tut part 1Sarah Miller
This document provides an introduction to using Moodle, including understanding basic Moodle terms and concepts. It explains what Moodle is, how to create a Moodle account and log in, and how to navigate the Moodle interface. Common myths about using Moodle are also addressed. The document is meant as a starting point for those new to Moodle to get an overview of the platform before delving deeper into specific functions and settings.
This document provides tips for improving inflection when speaking to customers on the phone. It recommends smiling when talking, changing stress on words, and taking long, slow breaths. To practice exaggerating inflection, it suggests saying phrases at different volume levels from normal to a level 10 and back down. The document also advises adjusting voice volume to be lower than an angry customer, higher for a confused one, and not too loud for a normal call.
This document provides suggestions for questions customer service representatives can ask customers to gather feedback on their experiences. It includes questions about what customers liked and disliked, what they would like the company to change, continue doing, or start/stop doing, as well as questions about competitors and justifying price increases. The goal is to actively listen to customers and collect information on how to improve the customer experience and revenue cycle processes.
This document provides guidance on how to be customer-focused. It recommends taking a top-down approach where senior executives, managers, and front-line staff are all focused on pleasing customers. A customer-focused company prioritizes staff training, recognizes employees who balance efficiency with satisfaction, and uses a participative management style where promotion is based on skills and seniority. Developing a friendly attitude, expanding the definition of service, and reconsidering who customers are are some basic elements of good customer service.
This document discusses developing a customer-friendly attitude in customer service. It emphasizes that employees should view customers as the most important part of their jobs and appreciate how customers do business with them. Some tips for developing this attitude include answering phone calls with a greeting, being aware of facial expressions, not taking complaints personally, offering alternatives if unable to provide what customers want, and confirming availability before transferring calls.
CRM stands for Customer Relationship Management, which involves tracking customer information to deliver personalized experiences. It aims to provide immediate gratification for customers through problem-solving and request processing, as well as tailoring interactions to customers' unique needs and preferences.
This document discusses developing a customer-friendly attitude in customer service. It emphasizes that employees should view customers as the most important part of their jobs and appreciate how customers do business with them. Some tips for developing a customer-friendly attitude include answering phone calls with a greeting, being aware of facial expressions, not taking complaints personally, offering alternatives if unable to provide what customers want, and confirming availability before transferring calls.
The document outlines the five fundamentals of AIDET for providing service in healthcare: 1) Acknowledge patients by name and make eye contact while asking if there is anything you can do for them; 2) Introduce yourself, your role, credentials, and experience; 3) Give accurate time expectations for tests, physician arrival, etc.; 4) Explain steps and answer questions, leaving a contact number; 5) Thank patients for choosing the facility and being communicative, and thank family for their support.