The document discusses research methodology for an MBA/BBA project. It defines research as a systematic search for knowledge through various methods. Methodology is the analysis of methods used in a field of study. Research methodology provides the systematic steps and approach used to solve a research problem. This study uses a descriptive research design to describe the characteristics of individuals or groups. Primary and secondary data is collected through questionnaires, interviews, literature reviews and other sources. A random sample of 60 respondents is selected from the 500 employees at the hotel for analysis. Data analysis techniques like percentage methods are used to analyze and compare the data collected.