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ACTS HOUSING
2414 West Vliet Street
Milwaukee, WI 53205
Phone: 414-933-2215
Fax: 414-933-1956
DOMINICAN CENTER, INC.
2470 West Locust Street
Milwaukee, WI 53206
Phone: 414-444-9930
Fax: 414-444-4041
ESSENTIAL
HOME
IMPROVEMENT
MANUAL
6th
edition
A step by step guide to home rehabilitation
and maintenance for homeowners
Presented to you by the
Dominican Center and ACTS Housing
to help build strong and vibrant
communities one family’s home at a time.
A special thank you to the
Northwestern Mutual Foundation
for supporting the publication and
development of this manual.
Copyright Notice: © 2015, Sixth Edition
By the Dominican Center for Women, Inc. & ACTS Housing CDC
Content created by Dominican Center and ACTS Staff
Layout & Design by Fatima Benhaddou of the Dominican Center for Women, Inc.
YOUR NEW HOME IS WAITING...
Bring your vision to reality
one step at a time!
4
OVERVIEW
This manual is a product of a collaboration between ACTS
Housing and the Dominican Center for Women, Inc. The
updating and publication of the sixth edition of this manual
was underwritten by the Northwestern Mutual Foundation.
Homeowners are encouraged to prioritize the work that
needs to be done on their home. The manual is organized
to provide an overview of the main steps necessary during a
rehab, along with some resources to aid in the process.
Before you do any rehab work on your home it is important
to have a Scope of Work. The Scope of Work provides an
itemized list of repairs for your property that are necessary
for safe occupancy. The repairs are organized into phases
ranging from immediate repairs needed before you can
safely occupy the property, to the final phase that allocates
funds for cosmetic repairs. ACTS creates a Scope of Work
and Rehab Plan for families that purchase foreclosed homes
through its program.
It is important to note permits required for certain types of
repairs. Special attention should also be paid to achieving
code compliance. Code compliance is enforced by the City
of Milwaukee’s Department of Neighborhood Services. City
inspectors are available to review open code violations and
inform property owners of specific repairs needed to achieve
code compliance.
5
TABLE OF CONTENTS
GETTING STARTED...........6
Activate Your Utilities
Note the Location
Secure the Property
Clean-up and Debris Removal
ROUGH REHAB Exterior....8
Foundation
Roof and Chimney
Gutters and Downspouts
ROUGH REHAB Interior...10
Electrical
Plumbing
Heating, Ventilation, and
Air Conditioning
WALL CLOSURE.............12
Windows and Exterior Doors
Insulate Exterior Walls
Drywall, Taping, and Mudding
Prep, Prime, and Paint
FINISH REHAB................14
Cabinetry
Floors and Carpet
Fixtures
Install Interior Doors, Woodwork, and Trim
Appliances
CODE COMPLIANCE.......16
Porches and Stairs
Exterior Wall Siding
Concrete Slabs and Service Walks
Common Violations
LANDSCAPING..................18
Paving
Gardens and Plantings
Reduce Water Seepage
Soil Grade
HOME MAINTENANCE.......20
Spring/Summer
Fall/Wainter
OWNER REFERENCE.........22
Handy Tools for Homeowners
How to Select Contractors
Working with Volunteers
Tools and Materials
Lead Abatement
Available Assistance
MISC. RESOURCES...........28
Notes
CONTRACTOR GUIDE........30
General
Electrical
Plumbing
HVAC
Roofing, Siding, and Flashing
Foundations and Concrete
Landscaping, Debris Removal, and Parts
Handymen
Lead Abatement
Specialty
Home Inspectors
Misc. Resources
Notes
6
GETTING STARTED
Before you get started, consider the following...
ACTIVATE YOUR UTILITIES
Turn on Gas/Electric: WE Energies 800-242-9137
Fill your Oil Tank: City Oil			 414-277-1300
Turn on water: Milwaukee Water Works 414-286-2830
Cable/Internet: Time Warner Cable 800-892-4357
NOTE THE LOCATION OF:
Main Water Shut-off Valve
Main Electrical Breaker
Main switch for the furnace or
boiler and shut-off valve for gas
7
1
Getting
Started
SECURE THE PROPERTY
VERY IMPORTANT!
Once you are the owner of the property, protect your
investment! Properly secure the property by boarding
up any accessible windows or doors for the duration of
the rehab while the home is unoccupied. Install added
security measures for your doors by reinforcing from
the interior and installing deadbolts and new locks.
CLEAN-UP AND DEBRIS REMOVAL
Most rehabs begin with general clean-up of the interior
and debris removal from the exterior of the home. It is
important to keep the debris contained and to avoid
piling debris in a single location in the home. This may
result in excess loads on the floor structure.
Construction and demolition debris can be disposed
of at self-help locations. The charge is $20 for up to 8
cubic yards and $40 for 8 - 16 cubic yards.
Call 286-CITY (2489) to arrange for special pick-ups
or to locate your nearest self-help station.
8
ROUGH REHAB Exterior
Before any other work, attend to the following items:
FOUNDATION
Check for needed repairs along the foundation walls on all
sides of the home, exterior and interior. Look for cracks or
holes that pass through the wall as this may lead to struc-
tural problems or access points for pests. If the paint on the
exterior of the foundation wall is chipped or peeling, scrape
and paint the wall to avoid any code violations.
ROOF AND CHIMNEY
Before doing any work on the roof, inspect it to ensure the
roof structure is in sound condition. Look for shingles that
are missing, curled, or split. Watch for any sagging at the
center or the edges of the roof. Check along the roof ridge
and valleys where two parts of the roof meet to see if there
is any damage. Ensure the roof has proper ventiliation.
9
2
Rough
Rehab
EXTERIOR
If replacing a shingle roof system, it is recommended to
tear off old shingle layers before installing the new one.
Replace any old or rotting plywood sheathing attached
to the roof’s framing. Check if any overhanging trees
may be causing or hiding any of the roof’s damage.
GUTTERS AND DOWNSPOUTS
Ensure proper roof drainage
by repairing any damaged
gutters. Repair any missing
downspout segments. It is
recommended to disconnect
downspouts from the sewer.
Avoid allowing downspouts to
runoff onto service walks.
10
ROUGH REHAB Interior
Before any other work, attend to the following items:
ELECTRICAL
Most rehab work needs access to electricity. Most work on
a home’s electrical system needs to have a permit pulled
by a licensed contractor. The work will need to be inspected
and approved by a City Inspector before the permit can
close. Older homes may need electrical service upgrades
like: grounding outlets, increasing amps, and re-wiring.
PLUMBING
Common plumbing repairs include repairing or replacing the
home’s hot water heater(s). Water heaters normally have
a life span of approximately 10 to 15 years. Water heaters
should be flushed out to remove any accumulated sediment,
and if replaced, an energy efficient model is recommended.
All plumbing shut-off valves should be inspected for proper
operation, and any damage to the plumbing stack should be
noted and repaired by a plumber.
11
2
Rough
Rehab
INTERIOR
Replace any damaged plumbing fixtures (faucets,
tubs, toilets, etc.). Missing or damaged piping can be
replaced more cost effectively by using a plastic PVC
piping.
HEATING, VENTILATION, AND
AIR CONDITIONING
Ensure gas line connections to your home’s furnace are
properly attached and have a functioning shut-off valve
outside of the furnace. Inspect ductwork for damage
and replace any sections that have corroded or are
missing. Furnaces can have a long life if properly cared
for. Replace filters regularly and oil moving parts as
needed. A permit is required for the installation of a new
furnace. Check thermostats for proper function as well.
12
WALL CLOSURE
WINDOWS AND EXTERIOR DOORS
Repair or replace entry doors as needed. Replace defective
handles and locksets. Replace any broken glass panes and
ensure all windows have proper storm windows and screens.
INSULATE EXTERIOR WALLS
Warm air naturally flows toward a cooler space. Insulation
resists that flow, slowing the flow of hot air from indoors to
outdoors during the cold months. Effective insulation can
reduce a home’s heating and cooling costs.
13
3
Wall
Closure
DRYWALL, TAPING, AND MUDDING
Close walls with drywall after any needed repairs to
the home’s electrical, plumbing, and HVAC systems
have been completed. Holes or cracks in walls can be
patched at lower costs. Finishing is a two-part process:
applying the wet joint compound (“mud”) to the walls;
sanding smooth the mud after it has dried.
Make sure all holes or cracks in the wall are fixed before
you start painting. Properly cover floors or furniture to
prevent drips. If mold is present, wash the walls with a
bleach solution before sealing with a primer.
PREP
, PRIME, AND PAINT
14
FINISH REHAB
After the major rehab work has been completed, the project
can move onto finishing touches. In some cases, this work
can be completed after moving into the property. Wood floors
can be refinished at a lower cost than replacing the wood
floors or installing new carpet. Affordable options for home
improvement supplies can be found at local surplus or resale
stores like Habitat ReStore or Community Warehouse.
FLOORS AND CARPET
CABINETRY
15
4
Finish
Rehab
FIXTURES
INSTALL INTERIOR DOORS, WOODWORK,
AND TRIM
APPLIANCES
16
CODE COMPLIANCE
Avoid violations and fines by addressing these common repairs
on the exterior of your home:
PORCHES AND STAIRS
Ensure porch is structurally sound and has proper railings.
Scrape and paint if needed, repair deck if damaged.
EXTERIOR WALL SIDING
Replace any missing or damaged siding. Scrape and paint if
needed for wood siding; tuckpoint if needed for brick siding.
17
5
Code
Compliance:
Exterior
CONCRETE SLABS AND SERVICE WALKS
Repair any trip hazards caused by broken concrete
along service walks and driveways.
COMMON VIOLATIONS
Exterior foundation walls Broken steps, missing handrails
Peeling paint on trim, damaged
upper porches
Garages in need of repair, no house
number on garage facing alley
18
LANDSCAPING
Beautify your yard! A lawn that is cared for provides curb appeal,
and helps improve your block.
PAVING
Use porous/permeable paving where possible to minimize
water run-off. Nice designs also improve appearance.
GARDENS AND PLANTINGS
Incorporate plants or gardens to help reduce water run-
off. Use native plants to reduce needed maintenance. Trim
shrubbery around walls, and do not place plants closer than
3 inches to your house to prevent insects.
19
6
Landscaping
REDUCE WATER SEEPAGE
Make sure all downspouts are directed away from the
house and that no water drips or splashes onto the
walls. Rain barrels can help collect roof water run-off or
rain gardens can be installed to receive water run-off.
In order to prevent water from draining towards your
house, you should regrade the soil surrounding the
exterior walls of your home. The grade should begin at
a minimum of 3 inches high, and slope downward from
your foundation walls. This helps prevent water from
seeping into the basement and damaging walls. The
slope can be created by adding extra dirt along walls.
SOIL GRADE
20
HOME MAINTENANCE
SPRING/SUMMER
Clean out gutters and downspouts by removing any leaves,
branches, or other debris.
Cut back or trim any trees/shrubs that extend over your home
or gutters.
Make sure ground is sloped away from foundation walls.
Replace batteries and/or test your smoke and CO detectors
throughout your home.
Begin any garden prep work and installation.
Re-seal bathroom tile and granite, caulk bathtub as needed to
ensure no water can penetrate through to the floors or walls.
Replace filter for furnace, typically every 3 months.
FALL/WINTER
Flush out hot water heater to remove sediment.
Check attic for any leaks, check for evidence of pests.
Check caulking around windows and doors.
Inspect window and door screens. Adjust or replace as
necessary.
21
7
Home
Maintenance
Check roof for leaks and inspect for damaged, loose,
or missing shingles.
Check roof for evidence of animal or bird nests.
Inspect flashing around chimney and vents.
Check chimney for deteriorating bricks and mortar.
Check siding for damage or rot. Repair as needed.
Check for cracks in exterior concrete and asphalt.
Examine septic system drain field for flooding or odor.
Replace filter for furnace, typically every 3 months.
Test pressure valve on hot water heater and look for
leaks.
Insulate pipes in unheated spaces such as basements,
garages, and attics.
Test your sump pump for proper function.
Service heating system and heat pump.
Drain exterior faucets before cold weather hits.
Prune trees or shrubs as needed while branches are
exposed.
Avoid raising your thermostat above 68 degrees to
prevent a large heating bill.
22
OWNER REFERENCE
HANDY TOOLS FOR HOMEOWNERS
Hammer Box Cutter or
Utility Knife
Tape Measure
Wrenches Pliers Crowbar or
Clawhammer
Saw Ladder Level
Replaceable Bit
Screwdriver
Cordless Drill
and Bits
Rake and
Shovel
23
8
HOW TO SELECT CONTRACTORS
VERY IMPORTANT!
Work that is requiring a permit or is beyond the owner’s
skill level should be contracted out. The contractor
should be licensed, bonded, and qualified to complete
the work. If it becomes difficult to determine the right
cost for a project, work closely with a Rehab Specialist.
Each repair being contracted out should receive a bid
estimate from two or three contractors. Be sure to
consider the following when trying to decide which
contractor to work with:
- How much will the job cost?
- How long will the job take to complete?
- Does each contractor have proof of insurance?
- Always receive a completed copy of the signed
contract including: total cost, details of work, and
schedule of payment.
- Avoid paying any contractor up-front costs for
labor. Instead, purchase materials to get started and
progress payments on the work.
Remember to remain diligent on keeping the property
secure while work is being done. Be careful leaving tools
or machinery on-site while the home is unoccupied.
Refer to page 30 of this manual for a list of some local
contractors in the Milwaukee area.
Owner
Reference
24
OWNER REFERENCE
WORKING WITH VOLUNTEERS
If you will be receiving help from a group of volunteers, here
are some tips to help the day go smoothly:
- Be sure to have purchased all necessary materials and
have them on site PRIOR to the time and date scheduled
for volunteer efforts.
- Plan and provide supplies for as many tasks to be
completed as possible. Some groups are fast!
- Whenever possible, work alongside volunteers with as
many willing friends and family as you can gather.
- Offer beverages, water, and/or snacks for volunteers.
- If you need to cancel work for volunteers, inform the
contact person at least 48 HOURS in advance.
- Be sure to have all the necessary safety equipment on
site when needed to avoid major health or safety risks.
25
8
TOOLS AND MATERIALS
Owner
Reference
Home Depot
4155 N. Port Washington Rd.
414-263-1291 or
150 W. Holt Ave.
414-481-8770
Menards
8365 N. 76th St.
414-355-5666 or
2101 Miller Park Way
414-382-8981
HOBO
3543 S. 27th St.
414-643-1226
Bliffert Lumber
1014 E. Chambers St.
414-264-5700
Salvage Heaven
206 E. Lincoln Ave.
414-482-0286
N. Josten & Co
4905 N. 32nd St.
414-445-4651
Lisbon Storm,
Screen, & Door
5006 W. Lisbon Ave.
414-445-8899
Milwaukee Habitat for
Humanity ReStore
420 S. 1st St.
414-257-9078 or
3015 N. 114th St.
414-257-9078
Housing Resources, Inc.
Tool Loan Program
(Membership required)
2500 W. Capitol Dr.
414-449-0705 or
1407 W. Lincoln Ave.
414-383-7071
Community Warehouse
(Membership required)
521 S. 9th St.
414-383-7792
26
LEAD ABATEMENT
By combining the guidelines of the City of Milwaukee Health
Department, the Department of Neighborhood Services, and
WE Energies, we created the following principles to define a
healthy home:
- Lead abatement through replacement of windows
This is the main cause of lead poisoning among children
- Exterior City of Milwaukee Code Compliance
This increases safety and beautification of the home
- Proper Insulation and Air Sealing
* Attic
* Doors and Windows
* Exterior Walls
* Floors
- Proper Ventilation
This reduces mold and improves air quality
* Heating/cooling ducts
* Attic
* Sealing basement walls
* Proper air circulation
Contact your Rehab Specialist with questions or for assistance
with the implementation of the above principles.
OWNER REFERENCE
27
AVAILABLE ASSISTANCE
Social Development Commission
Lead Hazard Reduction Assistance Program
SDC Residential Services
401 N. Richards Street, Milwaukee, WI 53210
(414) 344-9010
www.cr-sdc.org
City of Milwaukee Health Department
Lead Hazard Reduction Program
Milwaukee Health Department
841 N. Broadway, Room 118, Milwaukee, WI 53202
(414) 225-5987
www.milwaukee.gov/lead-poisoning
Rebuilding Together Greater Milwaukee
The program provides free essential and emergency home
repairs for veterans, the elderly, disabled.
Rebuilding Together Greater Milwaukee
700 W. Virginia Street, Suite 221, Milwaukee, WI 53204
(414) 319-9828
www.rtmilwaukee.org
City of Milwaukee Energy Efficiency
Me2
Milwaukee Energy Efficiency Program
Milwaukee Shines Program
City of Milwaukee Office of Environmental Sustainability
200 E. Wells Street, Milwaukee, WI 53202
(414) 286-8556
www.smartenergypays.com/homeowners
8
Owner
Reference
28
MISC. RESOURCES
City of Milwaukee
Landlord Training Program (free)
(414) 286-2954
www.milwaukee.gov/landlordtraining
Milwaukee Community Insurance Information Center
Provides information and assistance to individuals in finding
homeowners and renters insurance (free)
(414) 291-5360
www.insuranceinfo-ciic.org
Smoke Detector Hotline
See if you’re eligible for a free detector
(414) 286-8980
Illegal Dumping
If you see dumping in your neighborhood, you could be eligible
for a reward up to $1,000 if your tip leads to a conviction
1-800-78-CRIME
My Milwaukee Home
Ownership, property details, and local contact information for
properties are available online
www.milwaukee.gov/MyMilwaukeeHome
City of Milwaukee: (414) 286-2489
www.milwaukee.gov
29
9
Miscellaneous
Resources
NOTES
CONTRACTOR GUIDE
The following lists some contractors that ACTS CDC staff has successfully
worked with. They may be worth considering for your next project.
Of course, ACTS can make no guaranties as to any work these contractors
may do for you. If you are not comfortable soliciting bids or managing any
contractors, you should consider having ACTS Housing or another rehab
management team assist you.
30
GSI General Inc.
Benjamin Clark
Milwaukee, WI
414-349-7583
G. H. Contractor
German Hernandez
Milwaukee, WI
414-793-6480
Atlantic Contractors
Paulino Ontiveros
Milwaukee, WI
414-349-7473
Anderson Improvements
Todd Anderson
Slinger, WI
414-587-9688
262-644-5373 (office)
RightPrice Interior &
Exterior Work
Lonzo Williams
414-397-4325
Rizo’s General
Construction LLC
Martin Rizo
414-581-4940
Three Headed
Elephant Construction
Raphael Sivongsa
Milwaukee, WI
414-737-6365
JM Remodeling WI
Brown Deer, WI
414-354-2800
TC Home Improvement
Jimmy Durant
Milwaukee, WI
414-419-4636
Fuentes Company
Roofing, Siding, Gutters
MIlwaukee, WI
414-841-0386
Williams Family
Contracting, LLC
Willie Williams
414-308-4070
LICENSED GENERAL CONTRACTORS
31
LICENSED ELECTRICAL CONTRACTORS
G & G Electric
Gerald Green
414-712-5331
262-784-0281 (office)
Electrical Solutions
By R.P. LLC
Reggie Pickens
414-234-8619
Dyna-Brite Electric LLC
Rudy Gutierrez
Milwaukee, WI
414-339-7111
Lions Pride Electric
Lionel Garcia
Milwaukee, WI
414-840-4149
EWS Electrical Service
Ezzard White
Milwaukee, WI
414-803-1488
Eveready Electric
Robert Brinkman
Milwaukee, WI
262-628-0880
LICENSED PLUMBING CONTRACTORS
Aztec Plumbing
Hugo A. Uribe
Milwaukee, WI
414-870-2070
Altmann Plumbing, Inc.
Lane Altmann
414-430-2003
414-482-0775 (office)
Nelson’s Water
& Sewer Service
Jim Nelson
414-445-2896
Roy’s Plumbing
Milwaukee, WI
414-264-2812
Wilde Plumbing
Mike Wilde
262-695-0451
Three Kings Services
Errol Sampson
414-235-1795
LICENSED HVAC CONTRACTORS
Kinlow Heating
& Cooling
Fred Kinlow
414-397-3899
414-463-5150 (office)
BCM Best Choice
Mechanical
Isaac Malone
414-461-6400
Abil’s Heating & Air
Abel Villalobos
Milwaukee, WI
414-406-1522
414-747-0444 (office)
Jon Mitchell
Heating & Cooling Service
Milwaukee, WI
262-229-5698
Xiong Bros. A/C LLC
Khue Xiong
Milwaukee, WI
414-559-0764
James Hightower
Heating, A/C &
Refrigeration
414-241-5100
32
ROOFING, SIDING, & FLASHING CONTRACTORS
Community Roofing, Inc.
James Godsil
Milwaukee, WI
414-745-8011
Riveria’s Roofing
Milwaukee, WI
414-698-5512
414-672-2208 (office)
Salas Roofing
Milwaukee, WI
414-514-7789
Superior Exteriors
Roofing Siding Windows
Painting Gutters
414-378-8272
I & J Construction Inc
Israel Vargas
414-467-2787
FOUNDATIONS & CONCRETE CONTRACTORS
CRC Concrete Raising
Corporation
Bob Zidar
New Berlin, WI
414-750-6888
262-827-5000 (office)
Eaton’s Seal Coating
& Maintenance
Concrete & Asphalt
Jeff Eaton
414-745-0189
414-462-4523 (office)
William Henry Smith
Foundations
Milwaukee, WI
414-899-3861
414-265-0822 (office)
Select Services of
Wisconsin
Patrick Vanderboom
Greenfield, WI
414-406-8279
Complete Concrete
Construction LLC
Josh Rawli
Milwaukee, WI
414-588-4992
920-474-4992 (office)
LP Advanced
Construction LLC
Creative Concrete
Stamp and Design
414-426-7986
Return to page 23 for tips on how to select contractors.
It is always recommended to get two to three cost
estimates for any project.
33
LANDSCAPING, DEBRIS REMOVAL, & PARTS
Bonds & Sons
Lawn Service &
Landscaping
414-349-2821
100,000 Parts
Power Equipment Co.
Milwaukee, WI
414-744-3210
Big V’s Moving & Hauling
Waste/Debris Removal
Vincent Wilkes
414-627-1595
Walnut Way - Blue Skies
Landscaping Progam
Milwaukee, WI
414-264-2326
Reggie Brown
Lawn Service
414-419-1652
CustomCraft
Environmental
Rich Reimer
262-305-7221
HANDYMEN
Saitong Cha
General Construction
Milwaukee, WI
414-333-0371
Felipe Fuentes
Drywall/Wall Repair
Milwaukee, WI
414-430-3455
Jerrell Cathey
General Construction
Milwaukee, WI
414-554-6920
Saul Hernandez
Interior/Exterior Painting
Milwaukee, WI
414-861-4762
LEAD-LICENSED CONTRACTORS
GET Home
Improvement
Gehr Thompson
Milwaukee, WI
414-617-6648
414-486-7526 (office)
E & L Home
Improvement
Emer Martinez
Milwaukee, WI
414-852-1803
414-852-1865
Leo Balderas
Construction
Leopoldo Balderas
Milwaukee, WI
414-384-1492
34
SPECIALTY CONTRACTORS
Insulation Technologies, Inc.
Juan Hurtado
Milwaukee, WI
414-397-0648
414-732-2235 (office)
INDEPENDENT HOME INSPECTORS
Dick Gotz, Firm Footings, LLC				 414-881-5624
Al Walters, Walters Home Inspection LLC 		 414-235-1101
Troy Beasley, ACE Home Inspections, LLC 		 414-395-5318
MISCELLANEOUS RESOURCES
A B C Lock & Key Inc (change your locks & copy keys) 414-562-5612
Permit Questions					 414-286-8328
Code Violations/Compliance Questions			 414-286-3838
Department of Neighborhood Services			 414-286-3441
Milwaukee Health Department				 414-286-0387
Property Tax Questions/Treasury				 414-286-2240
Garbage Cart Replacement				 414-286-2489
The Tub Doctors, Inc. (Tub Repair & Re-seal)		 414-327-5610
J.F. Cook Co. (Garage Door Replacement/Repair)		 414-762-4000
Certified Environmental Services (Mold Abatement) 414-744-8100
Milwaukee Chimney Roof (Chimney Liners)		 414-421-2021
35
NOTES
The Dominican Center for Women, Inc. partners with
the community to maintain and enhance a beautiful,
stable, healthy and safe neighborhood consisting of
residents who are community-minded and are striving
to be meaningfully educated and employed.
www.dominican-center.org
ACTS Housing’s mission is to promote affordable home
ownership that fosters a low-income family’s ability
to be self-empowered, thereby reducing community
blight, neighborhood deterioration, and poverty.
www.actshousing.org

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REHAB MANUAL 2015 update FINAL No Blead Updated

  • 1. ACTS HOUSING 2414 West Vliet Street Milwaukee, WI 53205 Phone: 414-933-2215 Fax: 414-933-1956 DOMINICAN CENTER, INC. 2470 West Locust Street Milwaukee, WI 53206 Phone: 414-444-9930 Fax: 414-444-4041 ESSENTIAL HOME IMPROVEMENT MANUAL 6th edition A step by step guide to home rehabilitation and maintenance for homeowners
  • 2. Presented to you by the Dominican Center and ACTS Housing to help build strong and vibrant communities one family’s home at a time. A special thank you to the Northwestern Mutual Foundation for supporting the publication and development of this manual. Copyright Notice: © 2015, Sixth Edition By the Dominican Center for Women, Inc. & ACTS Housing CDC Content created by Dominican Center and ACTS Staff Layout & Design by Fatima Benhaddou of the Dominican Center for Women, Inc.
  • 3. YOUR NEW HOME IS WAITING... Bring your vision to reality one step at a time!
  • 4. 4 OVERVIEW This manual is a product of a collaboration between ACTS Housing and the Dominican Center for Women, Inc. The updating and publication of the sixth edition of this manual was underwritten by the Northwestern Mutual Foundation. Homeowners are encouraged to prioritize the work that needs to be done on their home. The manual is organized to provide an overview of the main steps necessary during a rehab, along with some resources to aid in the process. Before you do any rehab work on your home it is important to have a Scope of Work. The Scope of Work provides an itemized list of repairs for your property that are necessary for safe occupancy. The repairs are organized into phases ranging from immediate repairs needed before you can safely occupy the property, to the final phase that allocates funds for cosmetic repairs. ACTS creates a Scope of Work and Rehab Plan for families that purchase foreclosed homes through its program. It is important to note permits required for certain types of repairs. Special attention should also be paid to achieving code compliance. Code compliance is enforced by the City of Milwaukee’s Department of Neighborhood Services. City inspectors are available to review open code violations and inform property owners of specific repairs needed to achieve code compliance.
  • 5. 5 TABLE OF CONTENTS GETTING STARTED...........6 Activate Your Utilities Note the Location Secure the Property Clean-up and Debris Removal ROUGH REHAB Exterior....8 Foundation Roof and Chimney Gutters and Downspouts ROUGH REHAB Interior...10 Electrical Plumbing Heating, Ventilation, and Air Conditioning WALL CLOSURE.............12 Windows and Exterior Doors Insulate Exterior Walls Drywall, Taping, and Mudding Prep, Prime, and Paint FINISH REHAB................14 Cabinetry Floors and Carpet Fixtures Install Interior Doors, Woodwork, and Trim Appliances CODE COMPLIANCE.......16 Porches and Stairs Exterior Wall Siding Concrete Slabs and Service Walks Common Violations LANDSCAPING..................18 Paving Gardens and Plantings Reduce Water Seepage Soil Grade HOME MAINTENANCE.......20 Spring/Summer Fall/Wainter OWNER REFERENCE.........22 Handy Tools for Homeowners How to Select Contractors Working with Volunteers Tools and Materials Lead Abatement Available Assistance MISC. RESOURCES...........28 Notes CONTRACTOR GUIDE........30 General Electrical Plumbing HVAC Roofing, Siding, and Flashing Foundations and Concrete Landscaping, Debris Removal, and Parts Handymen Lead Abatement Specialty Home Inspectors Misc. Resources Notes
  • 6. 6 GETTING STARTED Before you get started, consider the following... ACTIVATE YOUR UTILITIES Turn on Gas/Electric: WE Energies 800-242-9137 Fill your Oil Tank: City Oil 414-277-1300 Turn on water: Milwaukee Water Works 414-286-2830 Cable/Internet: Time Warner Cable 800-892-4357 NOTE THE LOCATION OF: Main Water Shut-off Valve Main Electrical Breaker Main switch for the furnace or boiler and shut-off valve for gas
  • 7. 7 1 Getting Started SECURE THE PROPERTY VERY IMPORTANT! Once you are the owner of the property, protect your investment! Properly secure the property by boarding up any accessible windows or doors for the duration of the rehab while the home is unoccupied. Install added security measures for your doors by reinforcing from the interior and installing deadbolts and new locks. CLEAN-UP AND DEBRIS REMOVAL Most rehabs begin with general clean-up of the interior and debris removal from the exterior of the home. It is important to keep the debris contained and to avoid piling debris in a single location in the home. This may result in excess loads on the floor structure. Construction and demolition debris can be disposed of at self-help locations. The charge is $20 for up to 8 cubic yards and $40 for 8 - 16 cubic yards. Call 286-CITY (2489) to arrange for special pick-ups or to locate your nearest self-help station.
  • 8. 8 ROUGH REHAB Exterior Before any other work, attend to the following items: FOUNDATION Check for needed repairs along the foundation walls on all sides of the home, exterior and interior. Look for cracks or holes that pass through the wall as this may lead to struc- tural problems or access points for pests. If the paint on the exterior of the foundation wall is chipped or peeling, scrape and paint the wall to avoid any code violations. ROOF AND CHIMNEY Before doing any work on the roof, inspect it to ensure the roof structure is in sound condition. Look for shingles that are missing, curled, or split. Watch for any sagging at the center or the edges of the roof. Check along the roof ridge and valleys where two parts of the roof meet to see if there is any damage. Ensure the roof has proper ventiliation.
  • 9. 9 2 Rough Rehab EXTERIOR If replacing a shingle roof system, it is recommended to tear off old shingle layers before installing the new one. Replace any old or rotting plywood sheathing attached to the roof’s framing. Check if any overhanging trees may be causing or hiding any of the roof’s damage. GUTTERS AND DOWNSPOUTS Ensure proper roof drainage by repairing any damaged gutters. Repair any missing downspout segments. It is recommended to disconnect downspouts from the sewer. Avoid allowing downspouts to runoff onto service walks.
  • 10. 10 ROUGH REHAB Interior Before any other work, attend to the following items: ELECTRICAL Most rehab work needs access to electricity. Most work on a home’s electrical system needs to have a permit pulled by a licensed contractor. The work will need to be inspected and approved by a City Inspector before the permit can close. Older homes may need electrical service upgrades like: grounding outlets, increasing amps, and re-wiring. PLUMBING Common plumbing repairs include repairing or replacing the home’s hot water heater(s). Water heaters normally have a life span of approximately 10 to 15 years. Water heaters should be flushed out to remove any accumulated sediment, and if replaced, an energy efficient model is recommended. All plumbing shut-off valves should be inspected for proper operation, and any damage to the plumbing stack should be noted and repaired by a plumber.
  • 11. 11 2 Rough Rehab INTERIOR Replace any damaged plumbing fixtures (faucets, tubs, toilets, etc.). Missing or damaged piping can be replaced more cost effectively by using a plastic PVC piping. HEATING, VENTILATION, AND AIR CONDITIONING Ensure gas line connections to your home’s furnace are properly attached and have a functioning shut-off valve outside of the furnace. Inspect ductwork for damage and replace any sections that have corroded or are missing. Furnaces can have a long life if properly cared for. Replace filters regularly and oil moving parts as needed. A permit is required for the installation of a new furnace. Check thermostats for proper function as well.
  • 12. 12 WALL CLOSURE WINDOWS AND EXTERIOR DOORS Repair or replace entry doors as needed. Replace defective handles and locksets. Replace any broken glass panes and ensure all windows have proper storm windows and screens. INSULATE EXTERIOR WALLS Warm air naturally flows toward a cooler space. Insulation resists that flow, slowing the flow of hot air from indoors to outdoors during the cold months. Effective insulation can reduce a home’s heating and cooling costs.
  • 13. 13 3 Wall Closure DRYWALL, TAPING, AND MUDDING Close walls with drywall after any needed repairs to the home’s electrical, plumbing, and HVAC systems have been completed. Holes or cracks in walls can be patched at lower costs. Finishing is a two-part process: applying the wet joint compound (“mud”) to the walls; sanding smooth the mud after it has dried. Make sure all holes or cracks in the wall are fixed before you start painting. Properly cover floors or furniture to prevent drips. If mold is present, wash the walls with a bleach solution before sealing with a primer. PREP , PRIME, AND PAINT
  • 14. 14 FINISH REHAB After the major rehab work has been completed, the project can move onto finishing touches. In some cases, this work can be completed after moving into the property. Wood floors can be refinished at a lower cost than replacing the wood floors or installing new carpet. Affordable options for home improvement supplies can be found at local surplus or resale stores like Habitat ReStore or Community Warehouse. FLOORS AND CARPET CABINETRY
  • 15. 15 4 Finish Rehab FIXTURES INSTALL INTERIOR DOORS, WOODWORK, AND TRIM APPLIANCES
  • 16. 16 CODE COMPLIANCE Avoid violations and fines by addressing these common repairs on the exterior of your home: PORCHES AND STAIRS Ensure porch is structurally sound and has proper railings. Scrape and paint if needed, repair deck if damaged. EXTERIOR WALL SIDING Replace any missing or damaged siding. Scrape and paint if needed for wood siding; tuckpoint if needed for brick siding.
  • 17. 17 5 Code Compliance: Exterior CONCRETE SLABS AND SERVICE WALKS Repair any trip hazards caused by broken concrete along service walks and driveways. COMMON VIOLATIONS Exterior foundation walls Broken steps, missing handrails Peeling paint on trim, damaged upper porches Garages in need of repair, no house number on garage facing alley
  • 18. 18 LANDSCAPING Beautify your yard! A lawn that is cared for provides curb appeal, and helps improve your block. PAVING Use porous/permeable paving where possible to minimize water run-off. Nice designs also improve appearance. GARDENS AND PLANTINGS Incorporate plants or gardens to help reduce water run- off. Use native plants to reduce needed maintenance. Trim shrubbery around walls, and do not place plants closer than 3 inches to your house to prevent insects.
  • 19. 19 6 Landscaping REDUCE WATER SEEPAGE Make sure all downspouts are directed away from the house and that no water drips or splashes onto the walls. Rain barrels can help collect roof water run-off or rain gardens can be installed to receive water run-off. In order to prevent water from draining towards your house, you should regrade the soil surrounding the exterior walls of your home. The grade should begin at a minimum of 3 inches high, and slope downward from your foundation walls. This helps prevent water from seeping into the basement and damaging walls. The slope can be created by adding extra dirt along walls. SOIL GRADE
  • 20. 20 HOME MAINTENANCE SPRING/SUMMER Clean out gutters and downspouts by removing any leaves, branches, or other debris. Cut back or trim any trees/shrubs that extend over your home or gutters. Make sure ground is sloped away from foundation walls. Replace batteries and/or test your smoke and CO detectors throughout your home. Begin any garden prep work and installation. Re-seal bathroom tile and granite, caulk bathtub as needed to ensure no water can penetrate through to the floors or walls. Replace filter for furnace, typically every 3 months. FALL/WINTER Flush out hot water heater to remove sediment. Check attic for any leaks, check for evidence of pests. Check caulking around windows and doors. Inspect window and door screens. Adjust or replace as necessary.
  • 21. 21 7 Home Maintenance Check roof for leaks and inspect for damaged, loose, or missing shingles. Check roof for evidence of animal or bird nests. Inspect flashing around chimney and vents. Check chimney for deteriorating bricks and mortar. Check siding for damage or rot. Repair as needed. Check for cracks in exterior concrete and asphalt. Examine septic system drain field for flooding or odor. Replace filter for furnace, typically every 3 months. Test pressure valve on hot water heater and look for leaks. Insulate pipes in unheated spaces such as basements, garages, and attics. Test your sump pump for proper function. Service heating system and heat pump. Drain exterior faucets before cold weather hits. Prune trees or shrubs as needed while branches are exposed. Avoid raising your thermostat above 68 degrees to prevent a large heating bill.
  • 22. 22 OWNER REFERENCE HANDY TOOLS FOR HOMEOWNERS Hammer Box Cutter or Utility Knife Tape Measure Wrenches Pliers Crowbar or Clawhammer Saw Ladder Level Replaceable Bit Screwdriver Cordless Drill and Bits Rake and Shovel
  • 23. 23 8 HOW TO SELECT CONTRACTORS VERY IMPORTANT! Work that is requiring a permit or is beyond the owner’s skill level should be contracted out. The contractor should be licensed, bonded, and qualified to complete the work. If it becomes difficult to determine the right cost for a project, work closely with a Rehab Specialist. Each repair being contracted out should receive a bid estimate from two or three contractors. Be sure to consider the following when trying to decide which contractor to work with: - How much will the job cost? - How long will the job take to complete? - Does each contractor have proof of insurance? - Always receive a completed copy of the signed contract including: total cost, details of work, and schedule of payment. - Avoid paying any contractor up-front costs for labor. Instead, purchase materials to get started and progress payments on the work. Remember to remain diligent on keeping the property secure while work is being done. Be careful leaving tools or machinery on-site while the home is unoccupied. Refer to page 30 of this manual for a list of some local contractors in the Milwaukee area. Owner Reference
  • 24. 24 OWNER REFERENCE WORKING WITH VOLUNTEERS If you will be receiving help from a group of volunteers, here are some tips to help the day go smoothly: - Be sure to have purchased all necessary materials and have them on site PRIOR to the time and date scheduled for volunteer efforts. - Plan and provide supplies for as many tasks to be completed as possible. Some groups are fast! - Whenever possible, work alongside volunteers with as many willing friends and family as you can gather. - Offer beverages, water, and/or snacks for volunteers. - If you need to cancel work for volunteers, inform the contact person at least 48 HOURS in advance. - Be sure to have all the necessary safety equipment on site when needed to avoid major health or safety risks.
  • 25. 25 8 TOOLS AND MATERIALS Owner Reference Home Depot 4155 N. Port Washington Rd. 414-263-1291 or 150 W. Holt Ave. 414-481-8770 Menards 8365 N. 76th St. 414-355-5666 or 2101 Miller Park Way 414-382-8981 HOBO 3543 S. 27th St. 414-643-1226 Bliffert Lumber 1014 E. Chambers St. 414-264-5700 Salvage Heaven 206 E. Lincoln Ave. 414-482-0286 N. Josten & Co 4905 N. 32nd St. 414-445-4651 Lisbon Storm, Screen, & Door 5006 W. Lisbon Ave. 414-445-8899 Milwaukee Habitat for Humanity ReStore 420 S. 1st St. 414-257-9078 or 3015 N. 114th St. 414-257-9078 Housing Resources, Inc. Tool Loan Program (Membership required) 2500 W. Capitol Dr. 414-449-0705 or 1407 W. Lincoln Ave. 414-383-7071 Community Warehouse (Membership required) 521 S. 9th St. 414-383-7792
  • 26. 26 LEAD ABATEMENT By combining the guidelines of the City of Milwaukee Health Department, the Department of Neighborhood Services, and WE Energies, we created the following principles to define a healthy home: - Lead abatement through replacement of windows This is the main cause of lead poisoning among children - Exterior City of Milwaukee Code Compliance This increases safety and beautification of the home - Proper Insulation and Air Sealing * Attic * Doors and Windows * Exterior Walls * Floors - Proper Ventilation This reduces mold and improves air quality * Heating/cooling ducts * Attic * Sealing basement walls * Proper air circulation Contact your Rehab Specialist with questions or for assistance with the implementation of the above principles. OWNER REFERENCE
  • 27. 27 AVAILABLE ASSISTANCE Social Development Commission Lead Hazard Reduction Assistance Program SDC Residential Services 401 N. Richards Street, Milwaukee, WI 53210 (414) 344-9010 www.cr-sdc.org City of Milwaukee Health Department Lead Hazard Reduction Program Milwaukee Health Department 841 N. Broadway, Room 118, Milwaukee, WI 53202 (414) 225-5987 www.milwaukee.gov/lead-poisoning Rebuilding Together Greater Milwaukee The program provides free essential and emergency home repairs for veterans, the elderly, disabled. Rebuilding Together Greater Milwaukee 700 W. Virginia Street, Suite 221, Milwaukee, WI 53204 (414) 319-9828 www.rtmilwaukee.org City of Milwaukee Energy Efficiency Me2 Milwaukee Energy Efficiency Program Milwaukee Shines Program City of Milwaukee Office of Environmental Sustainability 200 E. Wells Street, Milwaukee, WI 53202 (414) 286-8556 www.smartenergypays.com/homeowners 8 Owner Reference
  • 28. 28 MISC. RESOURCES City of Milwaukee Landlord Training Program (free) (414) 286-2954 www.milwaukee.gov/landlordtraining Milwaukee Community Insurance Information Center Provides information and assistance to individuals in finding homeowners and renters insurance (free) (414) 291-5360 www.insuranceinfo-ciic.org Smoke Detector Hotline See if you’re eligible for a free detector (414) 286-8980 Illegal Dumping If you see dumping in your neighborhood, you could be eligible for a reward up to $1,000 if your tip leads to a conviction 1-800-78-CRIME My Milwaukee Home Ownership, property details, and local contact information for properties are available online www.milwaukee.gov/MyMilwaukeeHome City of Milwaukee: (414) 286-2489 www.milwaukee.gov
  • 30. CONTRACTOR GUIDE The following lists some contractors that ACTS CDC staff has successfully worked with. They may be worth considering for your next project. Of course, ACTS can make no guaranties as to any work these contractors may do for you. If you are not comfortable soliciting bids or managing any contractors, you should consider having ACTS Housing or another rehab management team assist you. 30 GSI General Inc. Benjamin Clark Milwaukee, WI 414-349-7583 G. H. Contractor German Hernandez Milwaukee, WI 414-793-6480 Atlantic Contractors Paulino Ontiveros Milwaukee, WI 414-349-7473 Anderson Improvements Todd Anderson Slinger, WI 414-587-9688 262-644-5373 (office) RightPrice Interior & Exterior Work Lonzo Williams 414-397-4325 Rizo’s General Construction LLC Martin Rizo 414-581-4940 Three Headed Elephant Construction Raphael Sivongsa Milwaukee, WI 414-737-6365 JM Remodeling WI Brown Deer, WI 414-354-2800 TC Home Improvement Jimmy Durant Milwaukee, WI 414-419-4636 Fuentes Company Roofing, Siding, Gutters MIlwaukee, WI 414-841-0386 Williams Family Contracting, LLC Willie Williams 414-308-4070 LICENSED GENERAL CONTRACTORS
  • 31. 31 LICENSED ELECTRICAL CONTRACTORS G & G Electric Gerald Green 414-712-5331 262-784-0281 (office) Electrical Solutions By R.P. LLC Reggie Pickens 414-234-8619 Dyna-Brite Electric LLC Rudy Gutierrez Milwaukee, WI 414-339-7111 Lions Pride Electric Lionel Garcia Milwaukee, WI 414-840-4149 EWS Electrical Service Ezzard White Milwaukee, WI 414-803-1488 Eveready Electric Robert Brinkman Milwaukee, WI 262-628-0880 LICENSED PLUMBING CONTRACTORS Aztec Plumbing Hugo A. Uribe Milwaukee, WI 414-870-2070 Altmann Plumbing, Inc. Lane Altmann 414-430-2003 414-482-0775 (office) Nelson’s Water & Sewer Service Jim Nelson 414-445-2896 Roy’s Plumbing Milwaukee, WI 414-264-2812 Wilde Plumbing Mike Wilde 262-695-0451 Three Kings Services Errol Sampson 414-235-1795 LICENSED HVAC CONTRACTORS Kinlow Heating & Cooling Fred Kinlow 414-397-3899 414-463-5150 (office) BCM Best Choice Mechanical Isaac Malone 414-461-6400 Abil’s Heating & Air Abel Villalobos Milwaukee, WI 414-406-1522 414-747-0444 (office) Jon Mitchell Heating & Cooling Service Milwaukee, WI 262-229-5698 Xiong Bros. A/C LLC Khue Xiong Milwaukee, WI 414-559-0764 James Hightower Heating, A/C & Refrigeration 414-241-5100
  • 32. 32 ROOFING, SIDING, & FLASHING CONTRACTORS Community Roofing, Inc. James Godsil Milwaukee, WI 414-745-8011 Riveria’s Roofing Milwaukee, WI 414-698-5512 414-672-2208 (office) Salas Roofing Milwaukee, WI 414-514-7789 Superior Exteriors Roofing Siding Windows Painting Gutters 414-378-8272 I & J Construction Inc Israel Vargas 414-467-2787 FOUNDATIONS & CONCRETE CONTRACTORS CRC Concrete Raising Corporation Bob Zidar New Berlin, WI 414-750-6888 262-827-5000 (office) Eaton’s Seal Coating & Maintenance Concrete & Asphalt Jeff Eaton 414-745-0189 414-462-4523 (office) William Henry Smith Foundations Milwaukee, WI 414-899-3861 414-265-0822 (office) Select Services of Wisconsin Patrick Vanderboom Greenfield, WI 414-406-8279 Complete Concrete Construction LLC Josh Rawli Milwaukee, WI 414-588-4992 920-474-4992 (office) LP Advanced Construction LLC Creative Concrete Stamp and Design 414-426-7986 Return to page 23 for tips on how to select contractors. It is always recommended to get two to three cost estimates for any project.
  • 33. 33 LANDSCAPING, DEBRIS REMOVAL, & PARTS Bonds & Sons Lawn Service & Landscaping 414-349-2821 100,000 Parts Power Equipment Co. Milwaukee, WI 414-744-3210 Big V’s Moving & Hauling Waste/Debris Removal Vincent Wilkes 414-627-1595 Walnut Way - Blue Skies Landscaping Progam Milwaukee, WI 414-264-2326 Reggie Brown Lawn Service 414-419-1652 CustomCraft Environmental Rich Reimer 262-305-7221 HANDYMEN Saitong Cha General Construction Milwaukee, WI 414-333-0371 Felipe Fuentes Drywall/Wall Repair Milwaukee, WI 414-430-3455 Jerrell Cathey General Construction Milwaukee, WI 414-554-6920 Saul Hernandez Interior/Exterior Painting Milwaukee, WI 414-861-4762 LEAD-LICENSED CONTRACTORS GET Home Improvement Gehr Thompson Milwaukee, WI 414-617-6648 414-486-7526 (office) E & L Home Improvement Emer Martinez Milwaukee, WI 414-852-1803 414-852-1865 Leo Balderas Construction Leopoldo Balderas Milwaukee, WI 414-384-1492
  • 34. 34 SPECIALTY CONTRACTORS Insulation Technologies, Inc. Juan Hurtado Milwaukee, WI 414-397-0648 414-732-2235 (office) INDEPENDENT HOME INSPECTORS Dick Gotz, Firm Footings, LLC 414-881-5624 Al Walters, Walters Home Inspection LLC 414-235-1101 Troy Beasley, ACE Home Inspections, LLC 414-395-5318 MISCELLANEOUS RESOURCES A B C Lock & Key Inc (change your locks & copy keys) 414-562-5612 Permit Questions 414-286-8328 Code Violations/Compliance Questions 414-286-3838 Department of Neighborhood Services 414-286-3441 Milwaukee Health Department 414-286-0387 Property Tax Questions/Treasury 414-286-2240 Garbage Cart Replacement 414-286-2489 The Tub Doctors, Inc. (Tub Repair & Re-seal) 414-327-5610 J.F. Cook Co. (Garage Door Replacement/Repair) 414-762-4000 Certified Environmental Services (Mold Abatement) 414-744-8100 Milwaukee Chimney Roof (Chimney Liners) 414-421-2021
  • 36. The Dominican Center for Women, Inc. partners with the community to maintain and enhance a beautiful, stable, healthy and safe neighborhood consisting of residents who are community-minded and are striving to be meaningfully educated and employed. www.dominican-center.org ACTS Housing’s mission is to promote affordable home ownership that fosters a low-income family’s ability to be self-empowered, thereby reducing community blight, neighborhood deterioration, and poverty. www.actshousing.org