qms 6.pptx

LAYANAN PELANGGAN
DAN HUBUNGAN PELANGGAN
DISUSUN OLEH :
1. REHAN SETIYAWAN (2241160050)
2. RISKA AMALIA FIRMANSYAH (2241160100)

Definisi mutu
berdasarkan system
manajemenmutu ISO
9001:2000
2.1 DEFINISI MUTU
Mutu adalah tingkat dimana
serangkaian karakteristik melekat
dan memenuhi persyaratan.

TABLE OF CONTENTS
01
Business overview
You can describe the topic
of the section here
02
Our competitors
of the section here
03
Public affairs
of the section here
04
Management plan
of the section here
05
Operating plan
of the section here
06
Financial plan
of the section here

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You can describe the business’s
mission here. A clear message
is a really good way to reach
your audience
MISSION STATEMENT

Mercury is the closest planet to the Sun and
the smallest one in the Solar System—it’s
only a bit larger than the Moon
OUR MAIN OBJECTIVE

THIS IS A GRAPH!
To modify this graph, click on it, follow the link,
change the data and paste the resulting graph here
Under 18
Between 18 and 34
Between 35 and 65
Over 65

PROBLEM
Mercury is the closest
planet to the Sun and
the smallest one in the
entire Solar System—
it’s only a bit larger
than the Moon
Venus has a beautiful
name and is the second
planet from the Sun. It’s
terribly hot and its
atmosphere is
extremely poisonous
SOLUTION

OUR COMPETITORS
Mars
Despite being red, Mars
is actually a cold place full
of iron oxide dust
Jupiter
It’s a gas giant and the
biggest planet in the
Solar System
Saturn
This is the ringed planet.
It’s composed mostly of
hydrogen and helium

THEM
Despite being red, Mars is a
cold place. It’s full of iron
oxide dust, giving the planet
its reddish cast. It’s named
after the Roman god of war
Venus has a beautiful name
and is the second planet from
the Sun. It’s terribly hot—even
hotter than Mercury—and its
atmosphere is poisonous
US

A PICTURE IS WORTH A
THOUSAND WORDS

MARKET &
CUSTOMERS
02
You can enter a subtitle here if
you need it

OUR CUSTOMERS
Mars
Mars is cold
Jupiter
Jupiter is big
Saturn
It’s a gas giant
Earth
We live there
45%
55%

MARKET
10%
Mercury
It’s the smallest
planet in the
entire Solar
System
15%
Saturn
Saturn is a gas
giant and has
several rings
20%
Mars
Despite being red,
Mars is actually a
cold place
25%
Jupiter
Jupiter is the
biggest planet of
them all

To modify this graph, click on it, follow
the link, change the data and paste the
resulting graph here
SHARE
● Explain the chart data here

BUSINESS ANALYSIS
JUPITER MERCURY MARS
FACTOR 1 Yes Yes No
FACTOR 2 Yes No No
FACTOR 3 No Yes Yes

MARKETING &
SALES
03
you need it

OUR SERVICES
Mercury
planet to the Sun
Venus
Venus is the second
planet from the Sun
Mars
is actually a cold place
Jupiter
It’s the biggest planet in
the Solar System
Saturn
Saturn is a gas giant and
has rings
Neptune
It’s the farthest planet
from the Sun

BREAK-EVEN ANALYSIS
Big loss
Mercury is a
small planet
Loss
Saturn has
several rings
Break-
even point
Earth is where
we live on
Profit
Mars is
actually cold
High profit
Jupiter is a
very big planet

OUR SERVICES
Service 1 Service 1 Service 1
BUY NOW! BUY NOW! BUY NOW!
BASIC STANDARD PLUS

498,300,000
Big numbers catch your audience’s attention

SALES AND DISTRIBUTION
CHANNEL 1
Mercury is the
closest planet to
the Sun
Saturn is the
ringed planet and
a gas giant
Despite being
red, Mars is a
cold place
Venus has a
beautiful name,
but it’s very hot
CHANNEL 2 CHANNEL 3 CHANNEL 4

ADVERTISING AND PROMOTION
Advertising
● You can talk about
the actions here
the actions here
PR
the actions here
the actions here
Online
the actions here
the actions here

MANAGEMENT
PLAN
04
You can enter a subtitle
here if you need it

OUR TEAM
ADVISOR
Lola Bing
CEO
Anna Smith
PR MANAGER
Alex Hall

ORGANIZATIONAL CHART
CEO
PR & COMMS ADVISORS

OUR LOCATIONS
Venus
Mercury
planet to the Sun
It has a beautiful name,
but it’s terribly hot
Mars

OPERATING
PLAN
05
you need it

OUR PROCESS
1 2 3 4
Mercury
It’s larger than the Moon
Saturn
It has several rings
Mars
Mars is a cold place
Jupiter
It’s the biggest planet

FINANCIAL
PLAN
06
you need it

PREDICTED GROWTH
Venus
Venus has a beautiful
name, but it’s hot
Mars
Jupiter
Jupiter is the biggest
planet of them all
Saturn
It is composed mostly
of hydrogen and helium

BALANCE SHEET
INCOME
What the
company owns
EXPENSES
What the
company owes
BALANCE
Difference between
assets and liabilities
3M 1M 2M

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youremail@freepik.com
+91 620 421 838
yourcompany.com
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