The document outlines the service model offered by Activus, which includes dedicated customer support both on-site and through near-shore and off-shore teams. It emphasizes a follow-the-sun approach to ensure consistent service coverage. Project management and global delivery capabilities are highlighted as key features of their offerings.

1. Customer /
activus
Customer /
activus
activus
8x5 on site
Follow the
sun 8x5
Follow the
sun 8x5
Dedicated to
customer
Dedicated to
customer
Dedicated to
customer
Customer
premises
Customer /
activus
premises
activus
premises
On Site Near-Shore Off-Shore
Location
Project Team
Service
Coverage
Allocation
Project Management Global Delivery Model
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