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Professionalism.pptx
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- 2. 7H Principle • Honesty, •Health, • Harmony, • Honor, • Humility, • Humor • Happiness.
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- 4. To do 1 Practicepunctuality. Be on time. In fact, strive to be ahead of schedule. Idea: Bring a "to read" file with you to meetings so that, while you're waiting for people to arrive, you can stay productive. Army man way Yes in INDIA!
- 5. Now Tomorrow Slow butSure Fast and Sure Very Real Very virtual A job for life (Career) A life full of jobs (Project) Accountants Rule Innovators Rule Tangible Assets Intangible Assets Plodding towards success Failing their way to success Learn … Remember Unlearn…. Forget Honor…..Cherish Dishonor……Reinvent Paper Silicon Employees Talent Ninety Percent is of all drudge work Microprocessors do most drudge work
- 6. Now Tomorrow Technology Helpslink part of an organization The network is the organization We sell rigorously engineered “great products” We sell information enabled “awesome experiences” Men in suit Women in charge Product & Services Experiences & Solutions Satisfied customer Partner in marketing Surprised Stunned Selling to customers Tempting customers Transaction Relationship Women are a “Specialty Market” Women are the market Retirement Rejuvenation Earning Power Spending Power
- 7. Now Tomorrow A jobA performance Forgettable Memorable A bureaucratic task A signature piece Acceptable work Mastery of Craft Hierarchy reigns Talent Rules Risk averse Venturesome Know your place Do your things Wait Act Follow “the rules” Selectively break the rules Make new rules Barriers Opportunities Top down leadership Tap the grassroots leadership
- 8. Now Tomorrow Planning, planning,planning Planning, execution, execution….. Issuing orders Finding heroes Micro- managing dramatizing demos Resigned to “Life” Ready to change the world I was “assigned” to this task I volunteered for this task Cubicle slaves Free agents Do what you’re told Do what you excel at People are important People are everything Hire to “fill a position” Hire to position a company for greatness Training is a department Training is obsession Secured job with potential for growth A great place to work
- 9. Now Tomorrow Competition Cooperation IssuingOrders Asking questions “Yes, Sir” “Thank you” Management Empowerment Information: Need to know Information : Want to Share Standards Creativity Obedience as key virtue Initiative as key virtue Math and English dominate Art and music thrive Maximize revenues by focusing on a few big customers Maximize innovation by seeking out strange small customers Analyze the customer Ally with the customer Slow and steady Fast and faster
- 10. Now Tomorrow Competition Cooperation IssuingOrders Asking questions “Yes, Sir” “Thank you” Management Empowerment Information: Need to know Information : Want to Share Standards Creativity Obedience as key virtue Initiative as key virtue Math and English dominate Art and music thrive Maximize revenues by focusing on a few big customers Maximize innovation by seeking out strange small customers Analyze the customer Ally with the customer Slow and steady Fast and faster
- 11. To Do 2 Shakehands like you mean it. Avoid wimpy handshakes. What kind of message does that send? Instead, grasp the other person's hand firmly; interlocking thumbs and giving a slight squeeze that says, "I'm confident. I'm glad to meet you."
- 12. To Do 3 Standfor introductions.
- 13. To Do 4 Say"please" and "thank you." You would not believe how often business people – including seasoned assistants – forget these time-honored words of respect!
- 14. To Do 5 Returnphone calls promptly. It matters! What's more, answer the phone when you are in the office, even if you are swamped with work. (You'd be amazed how many assistants allow calls to go to voice mail – a no-no.) Make the best impression by being there when people need you or someone you support.
- 15. To Do 6 Stayfocused when listening to others. Look at THEM!!! Contrary to popular practice, it is not OK to check e-mail while you are on the phone. What may seem like multi-tasking to some can seem rude or inattentive to others.
- 16. To Do 7 Walkwith poise. Ever see pictures of '50s women walking with books on their heads? You do not have to go to that extreme. Simply carry yourself well as you walk – with shoulders back, head up and a smile on your face, of course.
- 17. To Do 8 Practicegood grooming. Strive to ensure that your overall "image package" – hair, clothing, shoes, accessories and make-up – says to others: "I'm happy with myself." " I'm attractive and enthusiastic about life and the work I do."
- 18. To Do 9 •Have a eye for detailing Octroi Officer
- 19. Do NOT Do1 Talk or laugh loudly. This is especially true when you're using a cell phone or addressing a personal issue. Discretion, and a lower tone of voice, is usually best.
- 20. Do NOT Do2 Cry in front of others. The crying, emotionally frustrated professional woman is one of the worst negative stereotypes in business today. If you feel the need to show emotion, step away, manage your feelings and then return to the situation with composure and more confidence. Girls Understand this First!
- 21. Do NOT Do3 Barge into someone's workspace. Knock first. Ask if it's a good time to talk. If not, agree on a better time and leave. Avoid hovering, which can hamper privacy and productivity.
- 22. Do NOT Do4 Allow discontent to spread. Positive attitudes – not negative ones – keep morale high and help friends work better together. So be sure to limit negative talk to the best of your ability – either by opting not to participate or stating, "I think it's best if we don't discuss that."
- 23. Do NOT Do5 • Satisfied Underperformance The greatest danger for most of us is not that our aim is too high and we miss it, but that it is too low and we reach it. Pranav Mistry
- 24. Do Not Do6 • Try to Clever and underestimate others A Story of Troubling Son
- 25. Law 1 Make othersaround you look good! Remember the only thing that walk back after they cremate you or bury you is your character. Make others around you look better
- 26. “The most important needof an individual is appreciation”
- 27. Law 2 Praise inPublic and Shout in private Makes your subordinates feel happy and proud to work for you! Dr. Kalam and Dr. Sarabhai
- 28. Law 3 Never becaught doing things your mother would not approve Do right things. Your own, your parents and your college, your friends reputation depends on it
- 29. Law 4 There isnever a personal agenda
- 30. Your performance Yardstick Rule1. Don't expect anything - like someone to always tell you what to do! You have to plot strategy, take decisions, you have to be self motivated and should know how to work without supervision.
- 31. Rule 2 Fix whatyou can, don’t sweat what you can’t If you have the ability to make something better at work, to clear up a misunderstanding, make a decision, or recommend a better process, then do it. If you don't have the ability to change it, simply let it be.
- 32. • Some peoplelook for things that went wrong and try to fix them. I look for things that went right, and try to build off them.” —Bob Stone, Direct Marketer
- 33. Rule 3 Everyone wantsto do a good job Really! People don't set out to get it wrong, or miss the mark. They act on what they know, and what they actually heard of the directions. Check if they understood you in the first place
- 34. • Remember ! THEPROBLEM IS RARELY/NEVER THE PROBLEM. THE RESPONSE TO THE PROBLEM INVARIABLY ENDS UP BEING THE REAL PROBLEM
- 35. Rule 4 Let yourhead drive business, and your heart guide your head Use your brains, it is what got you to the job you are in, but always pay attention to your gut, if something doesn't feel right, it is worth digging into, and if it feels good, go with it!
- 36. Rule 5 Don’t takework or yourself too seriously There will be times when things go wrong, when work piles up or needs to be re-done, and stuff happens. So why not enjoy it anyway?
- 37. Invention is motherof Necessity? Contrast to the conventional wisdom, major historical inventions were not invented to fulfill a pressing need but instead were developed by tinkerers and hobbyists who developed their inventions due to their curiosity rather than with regards to necessity
- 38. Illustration • At thetime the automobile was invented, horses had been accommodating people’s land transport need for thousands of years, and railroads for several decades. • There was no sudden shortage of horses or dissatisfaction with railway
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- 40. “very simple. They arenot afraid to fail.”
- 41. “FAIL, FAIL AGAIN.FAIL BETTER.”
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- 43. What to DO? •Select the right company / friends Do your home work and be sure you are committing yourself
- 44. What to DO?Contd… • Start earlier, Work Harder and Stay later Always look for way to go the extra mile.
- 45. What to DO?Contd… • Push to the front make valuable contributions Lead from the front you have to lead by example
- 46. What to DO?Contd… • Ask for what you want, • speak clearly Ask for more responsibilities, more opportunities, with that comes better pay
- 47. What to DO?Contd… • Guard your integrity as a sacred thing Be truthful and honest.
- 48. What to DO?Contd… • Read about the future! Morph Technology
- 49. What to DO?Contd… • Invest in yourself continually Read, study attend seminars, listen to programs increase your knowledge and skills. YES Everyday
- 50. What to DO?Contd… • Think about the future Look for ways to improve yourself and your work in weeks and months ahead
- 51. What to DO?Contd… • Focus on your Goals Determine what you want to achieve every single day
- 52. What to DO?Contd… • Concentrate on results Focus on your mental and physical energies to getting things done get results. Take a walk Get exercise
- 53. What to DO?Contd… • Be a problem solver Look for better, cheaper ways to do things
- 54. What to DO?Contd… • Put your people first in everything Make those around you look good.
- 55. What to DO?Contd… • Focus on the bottom line Look to save money in every place
- 56. What to DO?Contd… • Develop positive personal power Help people in the college Empathize Always be genuine
- 57. What to DO?Contd… • Get the job done Fast Get this reputation be first to complete your work!
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- 59. “I’m not comfortable unlessI’m uncomfortable.” —Jay Chiat, Ad Guru
- 60. “It is notthe strongest of the species that survives, nor the most intelligent, but the one most responsive to change.” —Charles Darwin
- 61. “I don’t know if‘it’ is possible.’ I do know it’s ‘necessary.’”
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