ServiceNow Field Service Management: Transforms Field Operations for Success
Product Managers Meetup Calgary March 2015
1. Lean Tools for Company &
Product Planning
Product Managers Meetup
March 19, 2015
AcceleratorYYC
Lynn Sutherland
lynn.sutherland@nrc-cnrc.gc.ca
2. Lean Tools for Company & Product Planning
• NRC-IRAP
• Overview Two Tools
• Business Model Canvas
• Lynn’s Placemat (Success Story Board)
• Exercise
• Links
• Business Model Canvas
http://www.businessmodelgeneration.com/canvas/bmc
• Stormboard https://www.stormboard.com/ (Edmonton-based online
shared stickie note boards has BMC)
• Leankor http://www.leankor.com/ (Calgary-based team workflow via
shared stickie notes)
2
5. Lynn’s Placemat
• 2013 presentation on 3,000 ideas to
make one commercial success
• Started using spider diagram to
summarize projects
• Started using map of 5 key
development streams over time with
milestones and dependencies
• 2015 Product Manager’s MeetUp
• Success Story Board
5
0
1
2
3
4
5
Team
Market
FinanceTechnology
Governance
Project Scorecard