DISNEY
FOUNDATION
STONEHow & when it all began
FOUNDATION STONE
Initially the DISNEY brothers
struggled.
Few believed in DISNEY's vision at
that time.
IN 1923, DISNEY
WAS FOUNDED
BY WALT & ROY
DISNEY
FOUNDATION STONE
LATER, DISNEY
EMERGED TO
BE PIONEERS
IN ANIMATION
MICKEY MOUSE,
SNOW WHITE & THE
SEVEN DWARFS,
PETER PAN,
PINOCHHIO,
CHINDERELLA, ETC. WERE
SOME OF THE MOST
POPULAR ANIMATION
MOVIES
FOUNDATION STONE
FOUNDATION STONE
WALT DISNEY
PASSED AWAY
IN 1966
He was the
best known person
in that year
ROY
DISNEY TOOK
OVER WALT'S
PLACE
AND
OPENED WALT
DISNEY WORLD
THEME PARK
FOUNDATION STONE
FOUNDATION STONE
ROY PASSED
AWAY ON
1971
Since then, DISNEY was
stagnant till 1980
RENAISSANCE
RENAISSANCE
OF DISNEY
Re-connection with the audience and restoration
of trust and interest in DISNEY brand
RENAISSANCE
Targeting family oriented and older
customers.
Since families have a sufficient role in
decision making, DISNEY involved them.
There was an emotional appeal too for
older customers.
CREATIVE
MARKETING
RENAISSANCE
DISNEY started expanding and
had many business segments like:
EXPANSION
Studio
Parks & Resort
Consumer
products
Media Network
HERITAGE VS INNOVATION VS BALANCE
TODAY'S
CHALLENGE:HERITAGE VS INNOVATION VS BALANCE
Conflicts arise from the clash of
heritage versus innovation versus
relevance. DISNEY respects
heritage, but also believes in the
need to innovate and the need to
balance that respect for heritage
with a need to be relevant
HERITAGE VS INNOVATION VS BALANCE
TODAY'S
CHALLENGE
HERITAGE VS INNOVATION VS BALANCE
QUALITY
AND
RECOGNITION
“Whatever you do, do it well.
Do it so well that when people
see you do it, they will want
to come back and see you do
it again, and they will want
to bring others and show
them how well you do what
you do.”
-WALT DISNEY
HERITAGE VS INNOVATION VS BALANCE
TODAY'S
CHALLENGE
HERITAGE VS INNOVATION VS BALANCE
FRIENDLY,
CLEAN
AND
ELEGANT
ENVIRONMENT
Employees are trained to be
assertively friendly.
Special emphasis is given on
detailing & cleanliness.
NEWER PLATFORMS
TODAY'S
CHALLENGE
HERITAGE VS INNOVATION VS BALANCE
NEWER
PLATFORMS
Multilateral Audience
NEWER PLATFORMS
TODAY'S
CHALLENGE
HERITAGE VS INNOVATION VS BALANCE
MULTILATERAL
AUDIENCE
TO CONNECT
WITH
DISNEY acquired
Pixar, Marvel and
LucasFilms.
Hence now it owns popular
franchises like Star Wars,
Spiderman, Nemo, etc.
NEWER PLATFORMS
TODAY'S
CHALLENGE
HERITAGE VS INNOVATION VS BALANCE
GAMING PLATFORMS
Infinity gaming platform
allows users to play with
many DISNEY characters
simultaneously
NEWER PLATFORMS
TODAY'S
CHALLENGE
DISNEY
DESTINATIONS
Family-centric marketing
for parks & resorts,
'"Let the memories
begin"
QUESTIONS TO STUDY
QUESTIONS
TO STUDY
QUESTIONS TO STUDY
TODAY'S
CHALLENGE
What are the risks and
benefits of expanding
DISNEY in new ways?
Benefits :
1. Newer markets to
expand in.
2. More market
penetration through newer
franchises.
Risk:
1. Endorsing these might
hamper the ‘respect-to-
heritage’ image.
What does DISNEY do
best to connect with its
customers?
DISNEY's efforts:
1. Maintains Cultural heritage
2. Markets on the basis of the
social factors driving consumer
behavior(family influence)
3. Connects to the customers on
many levels creating brand
personality.
4. Real re-positioning after
1980s to cater changing tastes.
SUMMARY
SUMMARY
DISCLAIMER
DISCLAIMER
This presentation was
created by
Sarthak Banerjee,
St. Xavier's College,Kolkata,
as a part of a marketing
internship by
Prof. Sameer Mathur,
IIM Lucknow

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