The document discusses the challenges of cross-border eCommerce from both a retailer and customer perspective. Retailers are hesitant to sell globally due to risks around regulations, duties, and complexities in different countries. Customers find the cross-border shopping experience difficult and costly when sites do not account for these issues. The document then introduces Aeropost as a solution that aims to simplify cross-border sales by taking on risks and addressing pain points like payments, duties, language barriers, and logistics to build trust for both retailers and international customers.

1. Cross-
Border
is
a pain in the
ass
Just about
everything.
1

2. Software solutions that took existing eCommerce sites and
made them usable for global buyers. All were designed to
shift the risk of global away from the retailer so they would
be more comfortable selling cross border

5. ”Nobody knows what they’re doing or
how to sell to me”
”I tried to buy a shirt on Macy’s but they make it so
difficult!”
“It’s like they think they’re doing me a favor
when they sell to me.”
“I could be their best
customer.”“Isn’t it supposed to be easy?”
”The cost is ridiculous. It’s bullshit how much
these sites charge me” - Customer in Panama

6. “It seems like everyone just wants to rip us
off”
“Nobody’s really figured it out but we’re
trying to make it better every day.”
“We outsource cross border. It’s not
ideal but it at least lets us sell globally
without a lot of risk”
“We spend more time trying to
figure out what’s a legit order,
though some countries are better
than others”
“I sure wouldn’t want to jump through
all these hoops to buy from us but
people do it.”

7. Sweater $49.95
Shipping $25.00
Duties $20.00
Total: $94.95

8. The whole Aeropost
network and solution is
designed around trust and
controlling the pain points
of the customer
experience

9. Local
Presence
Language
Payments
Tailored
merchandise
Local marketing
Logistics
Returns
Technology
Technology/Transparency/
Miami

11. 40+
Countries
Aeropost.com Local Presence
100+
Local
Stores
30+Years

12. Virtual online marketplace to purchase products from the U.S.
100% Guaranteed – If you’re not satisfied with your order,
we will return and reimburse you, hassle-free.
One site. One all-
inclusive price.
1

13. 50% of payments in
cash or cash
equivalents
20 orders per
customer per year
on average - $1.00
$150 AOV compared
to leading sites with
$60 AOV
The
Power
of Trust

16. Now you have a
world
of possibilities.