CHAPTER 1 :DEFINING MARKETING FOR THE 21st CENTURYMARKETING MANAGEMENTNataraj Pangal | Shreya Rana
Social DefinitionMarketing is a societal process by which individuals and groups obtain what they need and want through creating, offering and freely exchanging products and services of value with othersMARKETING DEFINITIONAMA DefinitionMarketing is the process of planning and executing the conception, pricing, promotion and distribution of ideas, goods and services to create exchanges that satisfy individual and organizational goals.
Kotler DefinitionMarketing Management is the Art and Science of choosing target markets and getting, keeping and growing customers through creating, delivering and communicating superior customer value.MARKETING DEFINITION
GOODSPLACESSERVICESEXPERIENCESEVENTSWHAT IS MARKETED?PERSONSPROPERTIESINFORMATIONORGANIZATIONSIDEAS
DEMAND STATES
MARKETING CONCEPTS
MARKETING CONCEPTS
The Production ConceptOldest Concept
Consumers will prefer products that are widely available & Inexpensive
Concentrate on achieving high production efficiency, low costs and mass distribution
Eg: - Lenovo and Haier in ChinaCOMPANY ORIENTATIONThe Product ConceptConsumers favor products that offer most quality, performance and innovative features.

Philip Kotler Chapter 1

Editor's Notes

  • #6 Demand States –Negative Demand – Dislike ProductNo Demand – Unaware or uninterested in the productLatent Demand – Strong need which cannot be satisfied by existing productsDeclining Demand – Experiences by all organizations.Irregular Demand – Season demandFull Demand – Firms are pleased with the volume of businessOverfull Demand – Demand higher than what can be handled De Marketing – Reducing demand temporarily or permanently - Can be reduced by increasing prices, or reducing promotion and services.Unwholesome Demand – Products that attract organized effort to discourage consumption
  • #7 MetaMarket-- Cluster of complementary products which are closely related in the minds of the consumer but spread across industries.