Payments Opportunity/Strategy

This document discusses payments and Bank of America's leadership in the payments industry. It notes that payments drive more revenue for banks than any other business. Bank of America leads in the fastest growing payment businesses like debit cards, online banking, ACH, and credit cards. It achieved this position through mergers and acquisitions that filled gaps, and by taking an enterprise-wide view of payments to find opportunities for cost savings, revenue growth, and innovation. This approach to payments differentiation focuses on operational excellence, innovation, and service excellence.