This document discusses genres and conventions of soap operas. It provides context on how soaps target specific audiences and include certain stereotypical characters. Examples are given of popular soap operas and their genres, like EastEnders being a light entertainment soap. The document outlines some common narrative techniques soaps use, such as cliffhangers. It also explains how mise-en-scene elements like setting, facial expressions, lighting and costumes are used to convey meaning and emotion to viewers. Finally, it discusses how soaps develop devoted audiences through engaging storylines.