MoneyMatch is a multinational FinTech startup based in Malaysia that provides international payment processing and blockchain technologies. It has processed over 2.5 billion MYR in transactions. The company offers cross-border remittances and payments through a mobile app and utilizes emerging technologies like AI, machine learning, and digital transfers. While regulatory compliance and cybersecurity pose risks, the increased demand for digital financial services during the Covid-19 pandemic has helped MoneyMatch expand its customer base and increase profits.
2. Overview of the FinTech Startup
MoneyMatch is a multinational
financial technology firm present in
Malaysia.
It is involved in international
payments processes and
showcases award winning
platforms.
Company provides facilities related
treasury operations and blockchain
technologies.
More than 2.5 billion MYR in
transactions.
Regulated by Bank Negara
Malaysia and helps to strengthen
the Financial Technology Regulatory
Sandbox.
Regulations were carried out by
AUSTRAC in the form of a
Remittance Network Provider.
Its registration number is about
100585019-001.
Aiming to expand the business in
the global market along with
expanding the operations
3. Research Findings of this
Company
Core offerings provided by the company
MoneyMatch includes the payment
services in the form of a mobile
application.
Execution of eKYC processes is initially
required to be carried out by the
customers.
Cross-border remittances and
transactions are provided to the
customers .
Focuses on processing the transaction
processes and providing superior
exchange rates (Akmar, 2020).
Emerging technologies that the company
is relying on are evident to be integrating
artificial intelligence, machine learning,
and digital transferring .
Commercial existing technologies help to
focus on executing commercial banking
(Leong, 2018).
Integration of digital technologies helps to
strengthen the execution of the banking
system.
Maintenance of the safety related to
online transactions is evident (Sharipov,
2022).
4. Research Findings of this Company
(Contd.)
Implementation of emerging
technologies such as artificial
intelligence and machine learning is
made to remove transaction issues.
Transactions issues are removed
with the help of providing a tech-
friendly platform.
Validation of investment is
determined by the help of creating a
convincing environment.
Emerging technologies are
providing support to MoneyMatch’s
IT professionals to remove the
platform issues.
Target market of the company is the
Malaysian market .
Worldwide consumers are evident to
be targeted.
MoneyMatch is also seeking the
attention of financial organizations
and banking institutions
(Macchiavello & Siri, 2022).
5. Research Findings of this Company
(Contd.)
Unforeseen market create impact on the organization to
not see the insights of the potential impact on the
business.
Customer support teams are playing the main role to
enhance the experiences of the customers.
Regulatory requirements can change from time to time.
Data theft and cyber-attack can be said as one of the most
significant risks for the fintech (Tajul Urus & Mohamed,
2021).
Increased demand for digital services had helped the
organization to enhance its overall profits and customer
base.
Digital financial services had been prioritized by most of
the population due to the emergence of the Covid-19
pandemic.
Demand for Digital payment services increased
significantly.
Economic uncertainty issues had emerged as a major
6. Investment Recommendation of this
Company
Investment should be made in the company due to
the broader payment and remittance business.
Expansion in the customer base is evident which will
be creating a profitable environment.
Organization is regulated by Central Bank of Malaysia
along with committing to maintain the potential
customer requirements.
Continuous improvement approach has been
prioritized by the organization.
Covid-19 pandemic had created massive challenges
for the organization.
Entity had been able to improve its customer base
due to the higher demand for digital solutions
(Popova, 2021).
7. References
Moneymatch. (2023). MoneyMatch. transfer.moneymatch.co. Retrieved May 27, 2023,
from https://transfer.moneymatch.co/about-us
Krasnyuk, M., Tkalenko, A., & Krasniuk, S. (2021). DEVELOPMENT OF THE
FINTECH INDUSTRY AND FINTECH TECHNOLOGIES UNDER COVID-19. ГРААЛЬ
НАУКИ, 4, 68–70. https://doi.org/10.36074/grail-of-science.07.05.2021.009
Popova, Y. (2021). Economic Basis of Digital Banking Services Produced by FinTech
Company in Smart City. Journal of Tourism and Services, 12(23), 86–104.
https://doi.org/10.29036/jots.v12i23.275
Sharipov, T. (2022). Fintech as an important factor in the digital transformation of
commercial banks. Economics and Innovative Technologies, 10(3).
https://doi.org/10.55439/eit/vol10_iss3/a3
Macchiavello, E., & Siri, M. (2022). Sustainable Finance and Fintech: Can Technology
Contribute to Achieving Environmental Goals? A Preliminary Assessment of ‘Green
Fintech’ and ‘Sustainable Digital Finance.’ European Company and Financial Law
Review, 19(1), 128–174. https://doi.org/10.1515/ecfr-2022-0005
Tajul Urus, S., & Mohamed, I. S. (2021). A Flourishing Fintech Ecosystem:
Conceptualization and Governing Issues in Malaysia. Business and Economic
Research, 11(3), 106. https://doi.org/10.5296/ber.v11i3.18729
Leong, K. (2018). FinTech (Financial Technology): What is It and How to Use
Technologies to Create Business Value in Fintech Way? International Journal of
Innovation, Management and Technology, 74–78.
https://doi.org/10.18178/ijimt.2018.9.2.791
Akmar, A. (2020). Is Islamic Banking in Malaysia Lagging Behind in Fintech? The
International Journal of Business & Management, 8(6).
Editor's Notes
MoneyMatch is a multinational financial technology firm which is focusing on international payments processes. It showcases an award-winning platform which is eventually focusing on the development of transactions along with focusing on the coverage of cross-border trade payments. The company accomplished rapid success with the help of optimizing the treasury operations along with focusing on the development of treasury operations with the integration of blockchain technology. The expansion of the business in the global market is carried out that helps to focus on expanding the business environment successfully. It includes the expansion of the operations present in three countries. It has executed more than 2.5 billion MYR in transactions. It is regulated by Bank Negara Malaysia which helps to approve the participation processes along with strengthening the Financial Technology Regulatory Sandbox. The regulations were carried out by the AUSTRAC in the form of a Remittance Network Provider and also as an Independent Remittance Dealer. It also has its registration number which is found to be about 100585019-001. The report aims to analyze the business environment of the chosen company MoneyMatch as well as help to analyze the main facets present in the startup company MoneyMatch founded in the year 2015.
The core offerings provided by the company MoneyMatch includes the payment services that are provided to the customers in the form of a mobile application. The execution of eKYC processes is initially required to be carried out by the customers so that they can make their transactions easily and more safely. The services related to cross-border remittances and transactions are provided to the customers that enable them to accomplish a superior environment for the organization. The emerging technologies that the company is relying on are evident to be integrating artificial intelligence, machine learning, and digital transferring along with integrating the cryptocurrency processes. The commercial existing technologies help to focus on executing commercial banking practices. The integration of digital technologies helps to strengthen the execution of the banking system along with integrating the adaptation and the adjustment as per the data gathered from the customers. The maintenance of the safety related to online transactions is evident to be strengthened so that the organization can easily able to attract customers. The online banking facilities can be appropriately promoted which helps to strengthen the application development environment suitably. The online payments and the contribution made towards the transactions are significantly boosted which helps to strengthen the generation of the jobs successfully.
The company can implement emerging technologies such as artificial intelligence and machine learning to remove transaction issues and validate the investment for the customers. The transactions issues are removed with the help of providing a tech-friendly platform to the users which enables them to execute their transactions securely. The validation of investment is determined by the help of creating a convincing environment to remove the uncomfortable environment faced by IT professionals. The emerging technologies are providing support to MoneyMatch’s IT professionals to remove the issues related to application development. The target market of the company is the Malaysian market as it aims to expand its business in Malaysia. Apart from this, worldwide consumers are evident to be targeted so that they can place the products and services successfully. As a result of this, it helps to strengthen the delivery of services along with reflecting on the identification of the needs of the customers. MoneyMatch is also seeking the attention of financial organizations and banking institutions so that they can jointly promote the organization to establish a consumer-friendly environment.
Business risks can create significant problems for the fintech businesses and in this case, many types of risks can be seen. One of the most significant risk factors is associated with the unforeseen market. In this case, a new organization may not see the insights of the potential impact on the business. This type of risk can be significantly mitigated by considering a strong strategy. Moreover, alternative plans should be prepared by the entity before starting the fintech business
MoneyMatch has entered the market with effective strategies and due to this reason, the entity not only survives in the initial stage but also creates a significant impact on the customer's preferences. Customer support teams are playing the main role to enhance the experiences of the customers. Another significant business risk is associated with regulatory requirements. These requirements can change from time to time and due to this reason, a new fintech organization can face massive challenges to adapt to the current regulations. MoneyMatch is regulated by the Central Bank of Malaysia and operates the business activities as per the guidance. The Covid-19 pandemic had created positive and negative impacts on MoneyMatch as it is a fintech business. The increased demand for digital services had helped the organization to enhance its overall profits and customer base. Digital financial services had been prioritized by most of the population due to the emergence of the Covid-19 pandemic. The demand for Digital payment services increased significantly during that period. So, the organization utilized the opportunities and creates a significant impact on the customers’ preferences.
MoneyMatch is a renowned Fin Tech startup that operates business activities since 2015. Cross-border payment and remittance business have been practised by the organization and the main aim is to meet the expectations of potential customers. The main customer base of the organization is the SMEs and, in this case, the entity is very much focused to meet the suitable needs of the SMEs. The operational activities of the organization have been regulated by the Central Bank of Malaysia. The organization is very much committed to fulfilling the requirements of the potential customers and due to this reason, the entity is involved in technological solutions. The continuous improvement approach has been prioritized by the organization which can help the organization to achieve long-term sustainability.