2. Providing creative services in the spirit of excellence is
my gift and passion. I believe in establishing collaborative
relationships with clients who also see value in
excellence, believe nothing is impossible and have the
ability to commit to doing what’s required to succeed. I’ve
served businesses, non profits and individuals since 1998.
A FULL SUITE OF HIP AND FUNCTIONAL SERVICES DESIGNED
TO MEET AND EXCEED EXPECTATIONS.
ONEH1PSISTA/DESIGN
SERVICES
WEB
Blogs/WordPress
eCommerce/Storefronts
Electronic Media Kits
Email/Newsletters
Site Maintenance
Website Design
Website Management
Website Migration
CREATIVE
Advertisements
Annual Reports
Art Direction
Branded Apparel
Brochures
Business Cards/Stationery
Content Development
Display Ads
Mock-Ups
Magazine Design/Layout
Postcards/Mailers
Proposals/Presentations
Signage/Large Scale
Sponsorship Materials
SUPPORT
Domain Registration
Domain Parking/Redirect
Domain MX Records
Document Formatting
File Conversion
Hosting/Email Set-Up
Image Editing
Image Conversions
Video Conversions
BRANDING
Development
Digital/Online Branding
Brand Extension
Management
Logo/Identity
Social Media
Style Guides
MARKETING
Campaigns
Communications
Content Marketing
Social Media
3. ONEH1PSISTA/DESIGN
CLIENT WORK
Whether direct or through my network and partnerships, I’ve produced creative for countless clients over the
years, including the ones listed below. If it weren’t for them, I couldn’t do what I love.
4. POLICIES / GUIDELINES
BILLING/PAYMENTS
DEPOSITS / INSTALLMENTS
Most projects require a 50% deposit at start with the remainder of fees due prior
to release of final files. If you are paying installments, at least 80% of the total fee
must be paid before you will receive final files.
INVOICES
Invoices are sent online via electronic mail and/or PDF and are due upon receipt
unless noted.
PAYMENT OPTIONS
Electronic payments via credit card are the preferred method for online orders.
Other acceptable forms of payment: wire transfer, company check, cashier’s
check or money orders. Returned checks are subject to a $45.00 handling fee.
Clients who submit checks with insufficient funds will be asked to make payment
via cashier’s check or money order.
NONPAYMENT
If you can’t make payment in a timely fashion or need more time to pay, please let
me know as soon as possible. It disturbs me to disengage from awesome people
who cannot or choose not to pay on time. If you respect the work I’m doing, I
expect to receive payment for services. Look at it this way: would your mechanic
let you take your car if you don’t pay or at least make an arrangement to pay?
Hmmm.
ABANDONED PROJECTS
I commit to providing services and expect a commitment from you to complete
your project. If you cannot complete the process for any reason, please let me
know as soon as possible. Incomplete projects with no activity or communication
from you after thirty days, with reasonable attempts to resume, are considered
abandoned. Abandoned projects are archived and removed from my schedule.
If the you wish to resume the project at a later date, expect delays as production
time will have to be rescheduled. After forty-five (45) days, the relationship will
be terminated in writing. Project files and time logs will be reviewed to determine
whether a refund or additional payment is appropriate to conclude our business.
ONEH1PSISTA/DESIGN
GENERAL INFORMATION
NON-DISCLOSURE AGREEMENTS (NDA)
I respect your privacy and ideas. Please advise me of sensitive, proprietary or
confidential information. If your project requires me to sign an NDA, please forward
a copy for review BEFORE discussing your project. NDAs are accepted and signed
once reviewed by legal counsel.
SPEC WORK/WORK-FOR-HIRE
I do not offer spec work (unpaid concepts/layouts) for you to see if I’m right for your
project. I also don’t accept work for-hire arrangements. If you don’t find the work
engaging, I’m probably not suitable for your project. No love lost.
EQUITY AGREEMENTS
While I believe in investing in my clients, I rarely enter into equity agreements e.g.
percentage of company/profits in exchange for creative work. I may choose to offer
discounts or extended payment plans to start-up organizations on a case-by-case
basis.
REFERRALS
Qualified referrals are appreciated – I wouldn’t be as successful as I’ve been
without them. If you like the work, please tell a friend or colleague – or two or three.
Prices vary when requesting a custom quote.
REFUSALS
Not every relationship is meant to be. I reserve the right to decline any project.
If you order services online and pay a deposit or full fee, a full refund will be
processed as soon as technically possible (depending on the payment method). I
aim to process refunds within five (5) business days.
ELECTRONIC PAYMENTS PREFERRED