Oday Fleifel is a systems and network administrator with over 8 years of experience managing Windows, Linux, and Mac server infrastructures and networks. He currently works as a systems administrator at Takarub Telecommunication, where he oversees the network and 25 servers, and provides remote support. Previously he worked as the IT administrator for the TalaBay Resort & Spa, where he managed their network of 3000 users including servers, switches, firewalls, WiFi and IP cameras. He has a bachelor's degree in computer network systems and certifications in areas like CCNA, A+, and MCSE.

1. Oday A. Fleifel
IT, System & Network Administration, Technical Support, IT
Consultancy,
Mobile: 00962 798805025
Email: o-fleifel@hotmail.com
Oday686@gmail.com
Nationality: Jordanian
Date of Birth : 29/12/1990
Valid Driving License: YES
Carrier Summery
Proven Success in Systems Optimization and Strategic IT Solutions
Systems & Network administrator with strong experience in managing server infrastructures and data-center
operations across Windows, Linux and Mac OS X platforms. Effectively plan, install, configure and optimize IT
infrastructures to achieve high availability and performance.
Ability to create and deliver solutions tied to business growth, organizational development and systems/network
optimization. Skilled problem identifier and troubleshooter comfortable managing systems, projects and teams
in a range of IT environments.
Highlights of IT Skills
 LAN/WAN/NOC Administration  Technical Support
 Microsoft Server 2008 – 2016 roles
DHCP, DNS, Domain Controller, WDS, WSUS
 Cisco & HP Networking (Core Switch, Switch, Firewall,
Router)
 IP Telephony (AVAYA, FreePbx)  Systems Installation,Configuration & Upgrading
 UTM Cyberoam, Cisco, IP cop, SOPHOS  Antivirus (Kaspersky, Norton )
 CCTV Systems
Education & Training
 Applied Science University (ASU) – Amman , Jordan
Bachelor of Computer Network Systems (CNS) class of 2008 graduated in 2012
CCNA , A+ and MCSE training coerces while study in ASU
 City Net for Network maintenance & Installation taring every vacation while June 2009 – February 2012
 Cable installation (Cat 6 , Cat 5 and Cat 6+) (Testing and termination ).
 Fiber optic Welding and testing.
 8th
Aug 9th
Sep 2011 Training in GCE (General for Computer & Electronics).
 Administering and design LAN's, WAN's Intranet & Internet Networks.
 Network connectivity troubleshooting, PING
 Diagnosing and resolve all network problems.
 Network Configuration.
Application skills
 ManageEngine App MGR  Gmail admin console  KasperSky anti-virus
 Zone Edit DNS Manager  Uptime Robot  GitBucket SVN, MS Visual SVN
 MS Visio  Tomcat  VM ware , Hyper V

2. Professional Experience
Takarub Telecommunication llc System & Network Administrator
Amman – Jordan, Jan 2016 – present
Hired as a full-time Systems & Network administrator to manage and maintain a 25+ mixed server environment
(Windows/Linux), and Cisco based network industry, ensuring 99.9% or better uptime. Evaluate, monitor and
enhance IT infrastructure with an emphasis on availability, reliability, scalability, security, data confidentiality
and system integrity.
Also support for all devices connected to the LAN and 25+ employee (Workstations, Laptops, printers, WiFi,
CCTV, and attendance device).
Responsibilities
 Trained employees across multiple departments on network operations including log-in procedures,
network management software, permissions, printing issues, security and use of software.
 Performs overall oversight and manage networks, systems and equipment to ensure efficiency, optimum
utilization and smooth functioning.
 Managing and monitoring all VPNs with Mobile Operators in Jordan and Middle East (KSA, Iraq, Sudan,
Oman, UAE, Kuwait, and Palestine).
 Full Administration over the used software and servers (HDCP, DNS, Active Directory,Group Policy,
Cyberoam firewall UTM, Cisco ASA, ManageEngine, KasperSky, FreePbx, … etc.)
 Network planning and designing to apply any new updates on the infrastructure, from cabling, network
devices and systems, fully in-house installation and support.
 Remote support to our Servers any time and any ware, for any urgent needs or Customers mid night
operations.
 Technical and Network Support for the company network equipment’s PCs, Laptops, IP Telephony and
printers.
 Handling all renewals, DNS, Antivirus, UTM license… etc.
 Applying Google Enterprise for E-mails, administration and Google Apps managing, also using Google
Docs and Google Drive to share and reach our data easily by our computer or mobile device.
 Ensured working and operational efficiency of Takarub llc LAN, WAN and Internet, and Intranet systems.
 Part of 24/7 technical team; rotated with other team members to address concerns and issues cascaded
by customers from different time zones.
 Helps establish and build relationship with vendors.

3. TalaBay Resort & Spa project of JPTD IT Administrator
Aqaba – Jordan, Aug 2013 – Sep 2015
In a 24/7 business environments, responsible for the installation, support and management for all network
technologies operating (Wi-Fi System, IP Telephony, IPTV and IP Camera), Servers (DHCP, AD, Group Policy , DNS,
Music and Operation services, POS, FBM.. etc.), Also handling local support of all services and the employees on
Talabay Network.
Responsibilities
 Managing and Monitoring the UTM and IP-Cop for the Resort and Staff Accommodation , that handles
the STM1 Link for Internet usage, Firewall security, Proxy, DHCP and DNS to provide a secured network
for our employees and clients (Owners and Rentals), that approaches 3000+ users.
 Network planning and designing to apply any new updates on the infrastructure, from cabling, network
devices and systems, fully internal installation and support by our IT and Technician teams.
 Site Survey for the Wi-Fi Network, planning and installing Wi-Fi controller and devices, administer,
configure and maintain.
 Site Survey, planning, installing and configure POE Cameras on site (Indoor and outdoor) managing, web
accessing, records play back and recording data on a storage server for high security.
 Administer, configure and maintain Core switches (HP Pro-curve 5412) POE (HP Pro-curve 2600, 2900
Series) and HP Pro-Curve 2800 Series, wired and wireless.
 Site monitoring and management using monitoring systems SNMP (HP Pro-Curve Manager, Wi-Fi
Controller)
 Technical and Network Support for the company's Servers, PCs, Laptops Including (Windows, Linux, Mac
and Chrome base).
 Administration, Troubleshooting and installation for Microsoft windows server 2003 - 2008 - 2012.
 Servers' Backup (Daily, Weekly and Monthly), Manual and Auto plan.
 Full Administration over the used software, as; Apex (Finance and HR systems), Sky Soft systems (POS,
EMS, FBM, CAS and FOS).
 Remote access and support for both sites in Amman and Aqaba
 Active directory administration, group designing, managing and troubleshooting.
 IPTV Administration (Channel's and Menu Editing), Hardware technical Support and Backup.
 Applying Google Enterprise for E-mails, and Google Apps managing.
 Also using Google Docs and Google Drive to share and reach our data easily by our computer or mobile
device.
 Administration and support for AVAYA BPX IP Telephony system.
 Prepare and study the Annual Budget, KPI, GOP and GOI, Discuss with the CEO and the GM.
 Meets with the IT Manager and the GM, to monitor progress of action plans, facilitates execution and
resolves escalated problems within Tala Bay Site.
 King Hussain Airport (Main Aqaba Airport)
Survey the site for Wi-Fi Network (Planning, Installing and applying Wi-Fi Controller and devices –> HP
Based Technology).
 Buffalo Wings & Rings Aqaba Branch
Network design and implementation: Configure the Switches “HP Pro-curve 2900” to 5 VLANs
(Management, POS, Wi-Fi, IP Cameras and IPTV) install and configure all the network equipment (Wi-Fi
Access Points , IP Cameras + DVR ) define a global access for the DVR and Management Server.

4. Horizons for Web Design IT Service & Technical Support
Amman – Jordan, December 2012 – July 2013
Responsibilities:
 Troubleshooting and solve PCs, Servers hardware and software problems, (formatting, installing devices and
components), Installing and Administrate Active Directory, DHCP, DNS and Wi-Fi.
 Back-Office IT Services and Support (Remotely and On-Site)
 Provide training and orientation for new staff and Scheduling meetings and preparing agendas for them.
 Liaising and meeting with external suppliers for IT services.
 Reporting directly for Senior Managers.
 Supporting and administrating a multi-site IT infrastructure (Microsoft Products, Exchange Server, CRM,
Microsoft Share Point 2010) of at least 100 employees.
Grenada (E-Compute ) For Computer Innovation and
Accessories
Promoter at Smart Buy – Queen Rania Str.
Amman – Jordan, February 2012 - November 2012
Promote for lenovo laptops and other computer accessories
Personal Skills
 Communication
 Ability to Work under Pressure
 Decision Making
 Time Management
 Self-motivation
 Conflict Resolution
 Leadership
 Adaptability
 Teamwork
 Creativity
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References available on request.