This presentation discusses NARA's use of social media and a NARA bulletin on managing records in web 2.0 and social media platforms. It provides an overview of NARA's social media presence including blogs and accounts. It also summarizes the purpose and key points of NARA Bulletin 2011-02, which provides guidance for federal agencies on determining if records are created through social media and web 2.0 platforms, and addresses related records management challenges.
Presentation delivered in Chicago as part of RACO Chicago, August 24, 2010. Also on NARA website at http://archives.gov/records-mgmt/presentations/ravanbakhsh.ppt
Education in Crisis - Solutions from Desert Garden MontessoriAnil Jain
Education in America is in Crisis.... and as Sir Ken Robinson says, education is not in need of reformation... it is in need of Transformation. Desert Garden Montessori understands the importance of designing a school experience that allows each child to flourish intellectually, creatively and emotionally while learning through discovery.
How to Safely Scrape Data from Social Media Platforms and News Websites.pdfRobertBrown631492
This guide will explore the principles and practices that ensure safe data scraping. Navigating data scraping from social media platforms and news websites requires a delicate balance between extracting valuable insights and respecting ethical and legal boundaries.
How To Manage Social Media In Your Organization: Building A Successful Govern...Jim Merrifield, IGP, CIP
Learning Objectives
Upon completion of this session, participants will be able to:
Analyze the impact of social media technologies on records management
Identify records residing in blogs, microblogs, and social networks
Cite best practices for governing social media records
Describe current tools available to capture and manage social media record
This presentation provides and overview of 34CFR668 for HEOA P2P requirements. It is offered in concert with an assessment program also on SlideShare and the post on blog.thehigheredcio.com.
Presentation delivered in Chicago as part of RACO Chicago, August 24, 2010. Also on NARA website at http://archives.gov/records-mgmt/presentations/ravanbakhsh.ppt
Education in Crisis - Solutions from Desert Garden MontessoriAnil Jain
Education in America is in Crisis.... and as Sir Ken Robinson says, education is not in need of reformation... it is in need of Transformation. Desert Garden Montessori understands the importance of designing a school experience that allows each child to flourish intellectually, creatively and emotionally while learning through discovery.
How to Safely Scrape Data from Social Media Platforms and News Websites.pdfRobertBrown631492
This guide will explore the principles and practices that ensure safe data scraping. Navigating data scraping from social media platforms and news websites requires a delicate balance between extracting valuable insights and respecting ethical and legal boundaries.
How To Manage Social Media In Your Organization: Building A Successful Govern...Jim Merrifield, IGP, CIP
Learning Objectives
Upon completion of this session, participants will be able to:
Analyze the impact of social media technologies on records management
Identify records residing in blogs, microblogs, and social networks
Cite best practices for governing social media records
Describe current tools available to capture and manage social media record
This presentation provides and overview of 34CFR668 for HEOA P2P requirements. It is offered in concert with an assessment program also on SlideShare and the post on blog.thehigheredcio.com.
This report was prepared for the City of Syracuse by a Masters of Public Administration class at the Maxwell School of Citizenship and Public Affairs at Syracuse University. The team consisted of Jinsol Park, Dan Petrick, Krishna Kesari, Sarah Baumunk, and was overseen by Jesse Lecy.
Standard Safeguarding Dataset - overview for CSCDUG.pptxRocioMendez59
13 July, 2023 - CSCDUG Online Event
Presenting the Sector-led Standard Safeguarding Dataset
Colleagues from Data to Insight, the LA-led service for children’s safeguarding data professionals, are delivering a DfE-funded project in partnership with LAs to define a new “standard safeguarding dataset” which all LAs will be able to produce from their safeguarding information systems.
At this session, they shared what they’ve learned so far from user research with LA colleagues and discussed their early thinking about what a better standard dataset might look like. Participants shared their own thoughts about how to improve these systems and processes.
Presenters
Alistair Herbert
Alistair is the lead officer for Data to Insight, the LA-led service for children’s safeguarding data professionals. With a career focused on local authority children’s services data work, he knows about safeguarding data, information systems, and cross-organisation collaboration.
John Foster
John is a Data Manager for Data to Insight. He has supported a range of children’s services data work, most recently at Shropshire Council. He led Data to Insight’s project to introduce the first national benchmarking dataset for Early Help, and is the user research lead for Data to Insight’s Standard Safeguarding Dataset project.
Rob Harrison and Joe Cornford-Hutchings
Rob and Joe are new Data Managers joining Data to Insight from the private and public sector respectively. They bring between them a wealth of experience and technical expertise, and will be working together to support design and implementation of the new Standard Safeguarding Dataset through 2023-24.
FAIR data: what it means, how we achieve it, and the role of RDASarah Jones
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Gov 2.0 - eGovernment Social Media Platform Deployments and Future OpportunitiesNIC Inc | EGOV
A white paper that discusses best practices in deploying Web 2.0 social media tools to help state and local governments more effectively serve constituents.
2011 Canadian Institute - Records Retention - The Indispensable Nitty Gritty ...Keith Atteck C.Tech. ERMm
This presentation covers the essential components that should be included in your operational program documents: Developing business rules to guide - All employees - who are creating and capturing documents, “Records Managers” involved in the records management process, the integration of the records management system into other programs, and the IT Department - who deploy and support the tools.
Similar to NARA and Social Media, Spring 2011 (20)
2011 Canadian Institute - Records Retention - The Indispensable Nitty Gritty ...
NARA and Social Media, Spring 2011
1. NARA and Social Media
PRESENTATION TO US CENSUS BUREAU
APRIL 19, 2011
2. Overview
NARA’s Use of Social Media
NARA Bulletin on Web 2.0/Social Media
Disclaimer: The opinions expressed in this presentation are
mine and do not represent any official position of the
National Archives and Records Administration (unless I’m
quoting the guidance).
25. Records Control Repository
http://archives.gov/records-mgmt/rcs/
Provides access to scanned versions of records
schedules that have been developed by Federal
agencies and approved by the Archivist
From 1973 – present
New schedules added as approved
26. NARA Bulletin 2011-02
Guidance on Managing Records in Web 2.0/Social
Media Platforms
Released: October 20, 2010
http://go.usa.gov/aUJ
http://archives.gov/records-mgmt/bulletins/
2011/2011-02.html
27. What is the purpose of the Bulletin?
Guidance on managing records produced when using web
2.0/social media platforms
Expands on NARA's existing web guidance
Implications of Recent Web Technologies for NARA
Web Guidance
NARA Guidance on Managing Web Records
Not intended to provide agencies with model schedules or
step-by-step guidance
28. What is Web 2.0 and Social Media?
Integrates web technology, social interaction, and content
creation
Individuals or collaborations of individuals, create,
organize, edit, comment on, combine, and share content
Agencies are using social media and web 2.0 platforms to
connect people to government and to share information
30. How are Federal records defined?
Provides definition of Federal Records based on Federal
Records Act (44 U.S.C. 3301)
Refers to 36 C.F.R. 1222.10 for guidance on how agencies
should apply the statutory definition of Federal records
31. Are Federal records created in web 2.0/social media?
Agencies must determine records status
(FRA and regulations)
Principles for analyzing, scheduling, and managing
records are independent of the medium
31
32. Are Federal records created in web 2.0/social media?
If any answers are YES, then content is likely a record:
Is the information unique and not available anywhere
else?
Does it contain evidence of an agency’s policies,
business, mission, etc.?
Is this tool being used in relation to the agency’s work?
Is use of the tool authorized by the agency?
Is there a business need for the information?
33. Noteworthy RM challenges associated with the use
of web 2.0/social media
Public expectations that all content is both permanently valuable and
accessible
Content located in multiple places
Recordkeeping in a collaborative environment
Ownership and control of data that resides with a third party
Interactive content management
Identification of record series
Implementation of schedules, including transfer and full deletion
Capture of frequently updated records
Handling of records containing PII (See OMB M 10-23)
34. RM Challenges in Social Media
Determine their specific RM strategies to meet the
regulations
Records officers, web management staff, and IT staff, need
to collaborate
Consider the following areas:
Policy
Records Scheduling
Preservation
35. Policy
Areas to consider include:
Identifying what constitutes a record, including user
generated content
Defining ownership of content and responsibility
Developing recordkeeping requirements
Incorporating recordkeeping practices and
requirements into terms of service (TOS)
Communicating records policies
Monitoring the ongoing use and value
Monitoring changes to third-party TOS
35
36. Records Scheduling
Agencies must schedule social media records or apply
existing disposition authorities as appropriate
Consider whether the use and functionality of the
platform affects value of the record, before applying an
existing schedule
Develop new schedules if the tool provides enhanced
processes, functionality, added metadata, or other
features
Existing authorities apply if there is a previously approved
media neutral schedule or records are administrative
housekeeping
See Appendix A for records scheduling flow chart
37. Preservation
Areas to consider include:
Saving all content with associated metadata as the complete record
Using web crawling and software to store content or take snapshots
of record content
Using web capture tools to create local versions of sites and migrate
content to other formats
Using platform specific application programming interfaces (API)
to pull record content as identified in the schedule
Using RSS Feeds, aggregators, or manual methods to capture
content
Leveraging supporting underlying specifications, services, data
formats, and capabilities to provide generic functions useful for
fixing, capturing, and managing record content
38. Agency Responsibilities Towards Contractors
Managing records – in house or third party
Service providers could stop providing their service or
delete information from an agency's account
Ability to identify and retrieve Federal records on web
2.0/social media platforms
Where possible, include a RM clause when negotiating a
Terms of Service agreement
Consider RM responsibilities when selecting and using
platforms
39. Sample “Terms of Service” Clause
The Agency acknowledges that use of contractor’s site and services
may require management of Federal records. Agency and user-
generated content may meet the definition of Federal records as
determined by the agency. If the contractor holds Federal records,
the agency and the contractor must manage Federal records in
accordance with all applicable records management laws and
regulations, including but not limited to the Federal Records Act (44
U.S.C. chs. 21, 29, 31, 33), and regulations of the National Archives
and Records Administration (NARA) at 36 CFR Chapter XII
Subchapter B). Managing the records includes, but is not limited to,
secure storage, retrievability, and proper disposition of all federal
records including transfer of permanently valuable records to NARA
in a format and manner acceptable to NARA at the time of transfer.
The agency is responsible for ensuring that the contractor is
compliant with applicable records management laws and
regulations through the life and termination of the contract.
40. Thank You!
Contact Information
Arian D. Ravanbakhsh
Electronic Records Policy Analyst
email: arian.ravanbakhsh@nara.gov