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New strategies in building
assets for the ultra poor:
  Colombia’s Experience
                    Carlos Moya

                     SEEP 2012 Annual Conference
 Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
New strategies for building assets for the
  ultra poor: Colombia’s experience

1.   Introduction
2.   Focus on the ultra poor
3.   Promoting savings for CCT recipients
4.   Other strategies to promote savings
5.   Complementary programs


                             SEEP 2012 Annual Conference
         Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
Colombia
Area: 1.2m km2
Population: 46m
Rural Population: 25.7%

GDP growth:
  Colombia: 5.9%
  Latin America: 4.3%

GDP per capita:                 Population living in poverty:
  Colombia: USD$10,000            2008: 46.0%
                                   2011: 34.1%
Adult population without access Population living in extreme
to financial services:          poverty:
      2006: 53%                    2008: 17.8%
      2012: 34%                    2011: 10.6%
Key stakeholders
                                              Regulators             Create an enabling
                                                 and                 policy framework
                                              Supervisors

New channels         Others
 and products     (Insurance com-                                        Commercial Volume:
                  panies, telcos, co                                       Banks    Downscale and
                      mmerce)                                                                massify
                                             ARTICULATOR
                                              + Incentives
                                                Provider


                     Other                                               Microcredit              Reach the
                  Government                                                NGO                   bottom of the
                    Entities                                                                      pyramid:
                                                                                                  Grassroots
                                             Multilateral
               R & D, knowledge             Organizations
              sharing and finance                &
                       innovation           Foundations
                                      SEEP 2012 Annual Conference
  12/5/2012
                  Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
Colombia’s experience:
Banca de las Oportunidades
  Promoting financial inclusion through a
  public – private partnership:
   Government propitiates an adequate regulatory
    framework and business climate, and gives
    incentives (monetary and in kind) to the
    financial services providers
   Private operators (banks, financial
    companies, cooperatives and microcredit
    NGO), increase their geographic outreach and
    improve the supply of adequate products and
    services for the unattended population.
Factors for successful financial inclusion:
Learning from Banca de las Oportunidades
    Based on a win/win/win relationship
    Interventions have to be led by a pro-market
     logic: Attractive for the suppliers, profitable and
     thus supply would be sustainable.
    It is essential to include the private sector
     because they have the expertise on financial
     services provision and they have wide
     infrastructure: Leverage to have wider impact.
    Incentives (co-finance and/or technical
     assistance) from the government catalyse
     innovation: Risk mitigation and learning best
     practices
  12/5/2012
New strategies for building assets for the
  ultra poor: Colombia’s experience

1.   Introduction
2.   Focus on the ultra poor
3.   Promoting savings for CCT recipients
4.   Other strategies to promote savings
5.   Complementary programs


                             SEEP 2012 Annual Conference
         Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
Focus on the Ultra Poor:
Colombia’s government programs




                            0.5 million




     1.5 million families            2.5 million families
Although Banca de las Oportunidades promotes financial
inclusion for several type of beneficiaries, this
presentation focuses on the the ultra poor strategies
Focus on the Ultra Poor: Red UNIDOS
 Red UNIDOS is the Colombian government’s strategy to
 overcome extreme poverty. It provides preferential access to
 services to the country’s 1.5 million poorest families. The
 strategy involves specific programs to help these families
 overcome the main poverty traps, grouped in 9 dimensions:


 1   IDENTIFICATION                                6      HOUSING

 2   INCOME AND WORK                               7      FAMILY DYNAMICS
                                                          ACCESS TO FINANCIAL
 3   EDUCATION                                     8      SERVICES AND
 4   HEALTH                                               SAVINGS

 5   NUTRITION                                      9     ACCESS TO JUSTICE

                              SEEP 2012 Annual Conference
          Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
Focus on the Ultra Poor: Familias en Acción

 CCT program of Colombia created in 2000 (G2P)
 National outreach
 2.8 million beneficiary                   families

 Subsidies conditioned on nutrition and education
   indicators for families with children under 18 years
   old
 Average payment of USD$90 every two months (6
   payments per year)

                               SEEP 2012 Annual Conference
           Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
New strategies for building assets for the
  ultra poor: Colombia’s experience

1.   Introduction
2.   Focus on the ultra poor
3.   Promoting savings for CCT recipients
4.   Other strategies to promote savings
5.   Complementary programs


                             SEEP 2012 Annual Conference
         Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
Evolution of CCT payment mechanisms

  – 2000 – 2007: Cash Transfers
                         •

                                               •
                                               •
                                                              ’
         “                             ”




                            SEEP 2012 Annual Conference
        Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
Linkage between CCT program and
savings account: Financial inclusion for
the poorest




Savings account as an entry gate to other
financial services which allow graduation
                           SEEP 2012 Annual Conference
       Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
Payments through savings accounts

Determinant factors:

    Financial presence in almost ALL municipalities of
     the country: Bank agents are essential

    Design and development of Electronic Savings
     Accounts (Basic accounts): No frills & full fledged
     account only for lowest income population

    Simplified procedure to open low-balance savings
     accounts: Fewer Know Your Client requirements

                             SEEP 2012 Annual Conference
         Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
Payments through savings accounts
Outcomes:
   2.5 million beneficiaries already
   banked: with a savings account and
   debit card for withdrawals

   Almost US $1 billion paid yearly
   through savings accounts

   Convenience   for beneficiaries to
   withdraw their savings: No long
   lines, no displacements to other
   municipalities, ability to withdraw
   anytime           SEEP 2012 Annual Conference
           Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
Currently: M-banking
  Number of cell phones in Colombia                                                      >
   population and full mobile signal outreach
  Advances in Colombia to create adequate
   business climate for M-banking
  Banks starting to implement M-banking
   models, both to reach the unbanked and
   operate savings accounts
  Opportunity to use M-banking for CCT
   payments:          Lower       costs, more
   efficiency, security and comfort
                              SEEP 2012 Annual Conference
          Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
Evolving towards M-banking


At the beginning                         Then                                       Now




                              SEEP 2012 Annual Conference
          Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
Promotion of savings culture
• for CCT beneficiaries who opened accounts (project with
  Fundación Capital, supported by Ford Foundation)
            Objectives                           Tools
 • Transform part of informal
                                         Financial Education
   savings into formal financial          (Aims to change financial
   savings                                        behavior)

 • Increase savings and, in the     Monetary Incentive to promote
   long term, accumulation of                 formal savings
   liquid assets
                                     Joint Intervention: Financial
 • Facilitate financial                  Education + Monetary
   transactions through secure                   Incentive
   and efficient means
         Project Evaluation
        Measuring impact of increasing savings on improving families’ wellbeing
        Evaluate the relative importance of Monetary Incentive vs. Financial
        Education to motivate savings
Mothers’ (beneficiaries’) opinions
  “I learned to have entrepreneurship to create my own business, I
   learned that savings is the most adequate way to achieve goals and
   life projects and to improve my wellbeing”
  “I’m doing savings plans to be able to finish my house”
  “It is important to know how to manage the money borrowed to avoid
   (negative) consequences”
  “I learned that it is important to make a good analysis of credits and
   conditions to avoid future failures”
  “Because I learned here a lot about why it is important to save for our
   future and unforeseen needs”
  “Because in the courses we learn that it is important to save for the
   future”.
  “We learn to save and to assure a future for our families”
    THEY ANSWERED AS “VERY LIKELY” WHEN ASKED ABOUT THE
     POSSIBILITY OF LEAVING PART OF THE SUBSIDY RECEIVED
                 FROM CCT - FAMILIAS EN ACCION
                    IN THEIR BANK ACCOUNT.
New strategies for building assets for the
  ultra poor: Colombia’s experience

1.   Introduction
2.   Focus on the ultra poor
3.   Promoting Savings for CCT recipients
4.   Other strategies to promote savings
5.   Complementary programs


                             SEEP 2012 Annual Conference
         Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
Savings Groups
Promotion of savings culture and access to basic financial
services for the population in extreme poverty, in remote areas of
the country.
 Results:
 Promotion of savings culture
 Practical Financial Education
 Construction of social capital
 Social Cohesion
Concept                    Number
Villages                           34
Groups                         2,000
Total Members                 31,200
Av. Assets / member           US $60
Average credit size           US $50
 GRADUATION: Project with funding from AFI to graduate group participants to
 the formal financial system with adequate savings products.
Technical Assistance on microsavings
 Technical Assistance has been given to 6 banks and 12
 cooperatives to help them design and develop adequate
 savings products for the low income population and
 microentrepreneurs (US$4.7m)
Financial education programs
  Programs to improve capacity of lowest income population
  to manage their personal finances, providing complete
  information about the benefits and principles of using
  financial services (savings, credit, microinsurance) and
  basic concepts such as budget and financial planning

   Microfinance Opportunities: Bring to Colombia the
    Financial Education Global Program of Microfinance
    Opportunities
   Program to promote Savings Culture among CCT
    recipients: Financial Education to enhance savings habits

   Project with Central Bank (Banco de la República) and
    Ministry of Education to include financial education on
    school
   Design strategies for massive outreach (radio, TV and
    cell phone) to reach more people at low costs.
New strategies for building assets for the
  ultra poor: Colombia’s experience

1.   Introduction
2.   Focus on the ultra poor
3.   Promoting Savings for CCT recipients
4.   Other strategies to promote savings
5.   Complementary programs


                             SEEP 2012 Annual Conference
         Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
Microinsurance
     Promote the development and use of adequate instruments to
     mitigate the adverse effect of economic shocks, natural disasters
     and emergencies, for the lowest income population.

 Demand study to identify the needs of the
   population in extreme poverty and determine
   the elements to design an adequate
   microinsurance that suits them

 Pilot project to give life and funerary
   microinsurances to 50.000 families in
   extreme poverty (Red Unidos): Currently
   under implementation, with perspective to
   expand to 1.5 million beneficiaries of Red
   Unidos, based on results.
 Development of specialized microinsurance
   products: crops, property and against
   disasters
                                   SEEP 2012 Annual Conference
               Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
Credit: Village Banking

Methodology that uses mutual / group guarantees to increase
access to credit for unbanked low income people living in
remote areas


Main results to July 2012
Groups formed                                      2.000
Number of municipalities                               54
Participants                                     42,000
Average credit per participant ($)             US$ 200

Average savings per participant($)              US $30




                                    SEEP 2012 Annual Conference
                Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
Lessons learned
  It is important to establish a National Policy for Financial Inclusion,
   with commitment at the highest level for its implementation
  Public - Private Partnership: Commitment by both government and
   network (private operators) is key to achieve specific goals
  Must be a win – win - win scenario: Attractive business for the
   supply side and adequate and affordable products for the demand
   side and consequently for the government
  Follow up goals' achievements and impact assessment: Data is
   necessary for policymaking
  Important to involve major actors (such as commercial banks) in
     order to have a strong impact and transform the market


                                 SEEP 2012 Annual Conference
 12/5/2012
             Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
Contact Information
cmoyafranco@hotmail.com

                    Web Sites
www.bancadelasoportunidades.gov.co
www.dps.gov.co
www.anspe.gov.co
www.fundacioncapital.org
                                      Building Inclusive
12/5/2012         Markets: Impact Through Financial and
                 Enterprise Solutions                  2012

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Moya c ultra_poorplenary_presenter2_final

  • 1. New strategies in building assets for the ultra poor: Colombia’s Experience Carlos Moya SEEP 2012 Annual Conference Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
  • 2. New strategies for building assets for the ultra poor: Colombia’s experience 1. Introduction 2. Focus on the ultra poor 3. Promoting savings for CCT recipients 4. Other strategies to promote savings 5. Complementary programs SEEP 2012 Annual Conference Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
  • 3. Colombia Area: 1.2m km2 Population: 46m Rural Population: 25.7% GDP growth: Colombia: 5.9% Latin America: 4.3% GDP per capita: Population living in poverty: Colombia: USD$10,000 2008: 46.0% 2011: 34.1% Adult population without access Population living in extreme to financial services: poverty: 2006: 53% 2008: 17.8% 2012: 34% 2011: 10.6%
  • 4. Key stakeholders Regulators Create an enabling and policy framework Supervisors New channels Others and products (Insurance com- Commercial Volume: panies, telcos, co Banks Downscale and mmerce) massify ARTICULATOR + Incentives Provider Other Microcredit Reach the Government NGO bottom of the Entities pyramid: Grassroots Multilateral R & D, knowledge Organizations sharing and finance & innovation Foundations SEEP 2012 Annual Conference 12/5/2012 Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
  • 5. Colombia’s experience: Banca de las Oportunidades Promoting financial inclusion through a public – private partnership: Government propitiates an adequate regulatory framework and business climate, and gives incentives (monetary and in kind) to the financial services providers Private operators (banks, financial companies, cooperatives and microcredit NGO), increase their geographic outreach and improve the supply of adequate products and services for the unattended population.
  • 6. Factors for successful financial inclusion: Learning from Banca de las Oportunidades  Based on a win/win/win relationship  Interventions have to be led by a pro-market logic: Attractive for the suppliers, profitable and thus supply would be sustainable.  It is essential to include the private sector because they have the expertise on financial services provision and they have wide infrastructure: Leverage to have wider impact.  Incentives (co-finance and/or technical assistance) from the government catalyse innovation: Risk mitigation and learning best practices 12/5/2012
  • 7. New strategies for building assets for the ultra poor: Colombia’s experience 1. Introduction 2. Focus on the ultra poor 3. Promoting savings for CCT recipients 4. Other strategies to promote savings 5. Complementary programs SEEP 2012 Annual Conference Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
  • 8. Focus on the Ultra Poor: Colombia’s government programs 0.5 million 1.5 million families 2.5 million families Although Banca de las Oportunidades promotes financial inclusion for several type of beneficiaries, this presentation focuses on the the ultra poor strategies
  • 9. Focus on the Ultra Poor: Red UNIDOS Red UNIDOS is the Colombian government’s strategy to overcome extreme poverty. It provides preferential access to services to the country’s 1.5 million poorest families. The strategy involves specific programs to help these families overcome the main poverty traps, grouped in 9 dimensions: 1 IDENTIFICATION 6 HOUSING 2 INCOME AND WORK 7 FAMILY DYNAMICS ACCESS TO FINANCIAL 3 EDUCATION 8 SERVICES AND 4 HEALTH SAVINGS 5 NUTRITION 9 ACCESS TO JUSTICE SEEP 2012 Annual Conference Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
  • 10. Focus on the Ultra Poor: Familias en Acción CCT program of Colombia created in 2000 (G2P) National outreach 2.8 million beneficiary families Subsidies conditioned on nutrition and education indicators for families with children under 18 years old Average payment of USD$90 every two months (6 payments per year) SEEP 2012 Annual Conference Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
  • 11. New strategies for building assets for the ultra poor: Colombia’s experience 1. Introduction 2. Focus on the ultra poor 3. Promoting savings for CCT recipients 4. Other strategies to promote savings 5. Complementary programs SEEP 2012 Annual Conference Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
  • 12. Evolution of CCT payment mechanisms – 2000 – 2007: Cash Transfers • • • ’ “ ” SEEP 2012 Annual Conference Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
  • 13. Linkage between CCT program and savings account: Financial inclusion for the poorest Savings account as an entry gate to other financial services which allow graduation SEEP 2012 Annual Conference Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
  • 14. Payments through savings accounts Determinant factors: Financial presence in almost ALL municipalities of the country: Bank agents are essential Design and development of Electronic Savings Accounts (Basic accounts): No frills & full fledged account only for lowest income population Simplified procedure to open low-balance savings accounts: Fewer Know Your Client requirements SEEP 2012 Annual Conference Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
  • 15. Payments through savings accounts Outcomes:  2.5 million beneficiaries already banked: with a savings account and debit card for withdrawals  Almost US $1 billion paid yearly through savings accounts  Convenience for beneficiaries to withdraw their savings: No long lines, no displacements to other municipalities, ability to withdraw anytime SEEP 2012 Annual Conference Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
  • 16. Currently: M-banking  Number of cell phones in Colombia > population and full mobile signal outreach  Advances in Colombia to create adequate business climate for M-banking  Banks starting to implement M-banking models, both to reach the unbanked and operate savings accounts  Opportunity to use M-banking for CCT payments: Lower costs, more efficiency, security and comfort SEEP 2012 Annual Conference Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
  • 17. Evolving towards M-banking At the beginning Then Now SEEP 2012 Annual Conference Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
  • 18. Promotion of savings culture • for CCT beneficiaries who opened accounts (project with Fundación Capital, supported by Ford Foundation) Objectives Tools • Transform part of informal Financial Education savings into formal financial (Aims to change financial savings behavior) • Increase savings and, in the Monetary Incentive to promote long term, accumulation of formal savings liquid assets Joint Intervention: Financial • Facilitate financial Education + Monetary transactions through secure Incentive and efficient means Project Evaluation Measuring impact of increasing savings on improving families’ wellbeing Evaluate the relative importance of Monetary Incentive vs. Financial Education to motivate savings
  • 19. Mothers’ (beneficiaries’) opinions  “I learned to have entrepreneurship to create my own business, I learned that savings is the most adequate way to achieve goals and life projects and to improve my wellbeing”  “I’m doing savings plans to be able to finish my house”  “It is important to know how to manage the money borrowed to avoid (negative) consequences”  “I learned that it is important to make a good analysis of credits and conditions to avoid future failures”  “Because I learned here a lot about why it is important to save for our future and unforeseen needs”  “Because in the courses we learn that it is important to save for the future”.  “We learn to save and to assure a future for our families” THEY ANSWERED AS “VERY LIKELY” WHEN ASKED ABOUT THE POSSIBILITY OF LEAVING PART OF THE SUBSIDY RECEIVED FROM CCT - FAMILIAS EN ACCION IN THEIR BANK ACCOUNT.
  • 20. New strategies for building assets for the ultra poor: Colombia’s experience 1. Introduction 2. Focus on the ultra poor 3. Promoting Savings for CCT recipients 4. Other strategies to promote savings 5. Complementary programs SEEP 2012 Annual Conference Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
  • 21. Savings Groups Promotion of savings culture and access to basic financial services for the population in extreme poverty, in remote areas of the country. Results: Promotion of savings culture Practical Financial Education Construction of social capital Social Cohesion Concept Number Villages 34 Groups 2,000 Total Members 31,200 Av. Assets / member US $60 Average credit size US $50 GRADUATION: Project with funding from AFI to graduate group participants to the formal financial system with adequate savings products.
  • 22. Technical Assistance on microsavings Technical Assistance has been given to 6 banks and 12 cooperatives to help them design and develop adequate savings products for the low income population and microentrepreneurs (US$4.7m)
  • 23. Financial education programs Programs to improve capacity of lowest income population to manage their personal finances, providing complete information about the benefits and principles of using financial services (savings, credit, microinsurance) and basic concepts such as budget and financial planning  Microfinance Opportunities: Bring to Colombia the Financial Education Global Program of Microfinance Opportunities  Program to promote Savings Culture among CCT recipients: Financial Education to enhance savings habits  Project with Central Bank (Banco de la República) and Ministry of Education to include financial education on school  Design strategies for massive outreach (radio, TV and cell phone) to reach more people at low costs.
  • 24. New strategies for building assets for the ultra poor: Colombia’s experience 1. Introduction 2. Focus on the ultra poor 3. Promoting Savings for CCT recipients 4. Other strategies to promote savings 5. Complementary programs SEEP 2012 Annual Conference Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
  • 25. Microinsurance Promote the development and use of adequate instruments to mitigate the adverse effect of economic shocks, natural disasters and emergencies, for the lowest income population.  Demand study to identify the needs of the population in extreme poverty and determine the elements to design an adequate microinsurance that suits them  Pilot project to give life and funerary microinsurances to 50.000 families in extreme poverty (Red Unidos): Currently under implementation, with perspective to expand to 1.5 million beneficiaries of Red Unidos, based on results.  Development of specialized microinsurance products: crops, property and against disasters SEEP 2012 Annual Conference Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
  • 26. Credit: Village Banking Methodology that uses mutual / group guarantees to increase access to credit for unbanked low income people living in remote areas Main results to July 2012 Groups formed 2.000 Number of municipalities 54 Participants 42,000 Average credit per participant ($) US$ 200 Average savings per participant($) US $30 SEEP 2012 Annual Conference Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
  • 27. Lessons learned  It is important to establish a National Policy for Financial Inclusion, with commitment at the highest level for its implementation  Public - Private Partnership: Commitment by both government and network (private operators) is key to achieve specific goals  Must be a win – win - win scenario: Attractive business for the supply side and adequate and affordable products for the demand side and consequently for the government  Follow up goals' achievements and impact assessment: Data is necessary for policymaking  Important to involve major actors (such as commercial banks) in order to have a strong impact and transform the market SEEP 2012 Annual Conference 12/5/2012 Building Inclusive Markets: Impact Through Financial and Enterprise Solutions
  • 28. Contact Information cmoyafranco@hotmail.com Web Sites www.bancadelasoportunidades.gov.co www.dps.gov.co www.anspe.gov.co www.fundacioncapital.org Building Inclusive 12/5/2012 Markets: Impact Through Financial and Enterprise Solutions 2012