The MAANZ MXpress Program

                          Developing Strategy
                     Mission, Vision and Core Values
                                          Dr Brian Monger




                                     Copyright February 2013.
  This Power Point program and the associated documents remain the intellectual property and the
  copyright of the author and of The Marketing Association of Australia and New Zealand Inc. These
  notes may be used only for personal study associated with in the above referenced course and not in any
education or training program. Persons and/or corporations wishing to use these notes for any other purpose
                               should contact MAANZ for written permission.
MAANZ International
 • MAANZ International, is a Not for Profit, 
  internet based professional and educational 
institute which has operated for over 25 years.

 • MAANZ International offers Professional 
               Memberships;
  • Marketing Courses (Formal and Short)
      • And Marketing Publications
        • www.marketing.org.au 

                Marketing In Black and White   2
Dr. Brian Monger
• Brian Monger is the CEO of MAANZ International and a 
  Professional marketer and consultant with over 40 years 
                        experience.




                     Marketing In Black and White            3
Organisational Direction 
• Strategy should begin with a clear concept and
 vision of what business the organisation is in and
      what path its development should take.

• The mission statement specifies what activities
 the organisation as a whole intends to pursue now
   and in the future; it says something about what
   kind of organisation it is now and is to become
  and, by omission, what it is not to do and not to
   become. It depicts an organisation’s character,
           identity, and scope of activities.

                    MAANZ International               4
Core ideology and visionary goals
• The mission statement communicates the firm's
       core ideology and visionary goals.

• Vision Statements are often seen as different to
   Mission statements, although they can in fact be
    combined. Vision Statements should be more
       immediate and inspirational. The vision
  statement expresses the desired destination of the
       organisation within a certain time-frame.
                     MAANZ International               5
Mission and Vision statements from most 
 organisations usually lack inspiration
 • Mission and Vision statements from most
       organisations are usually run of the
 mill/ordinary . They lack inspiration and a real
  understanding of what is needed. They tend
    make obvious statements about "putting
     customers first, … valuing employees;
              making profits"; etc.



                   MAANZ International          6
Mission and Vision statements from most 
 organisations usually lack inspiration

• Good Mission and Vision Statements are
meant not only to provide direction, but should
also be inspirational to those who follow them.




                  MAANZ International         7
Core Values ‐ Corporate values 
            statements
• Core values reflect the deeply held values of
  the organisation and are independent of the
           current management fads.




                   MAANZ International            8
Similar to Mission and Vision Statements, 
  Corporate Values Statements provide: 

         • a vision for your future;
• a mission that defines what you are doing;
      • values that shape your actions;
• strategies that zero in on your key success
                approaches; and
• goals and action plans to guide your daily,
         weekly and monthly actions.


                  MAANZ International           9
Examples of values that some firms have 
         chosen to be in their core:
           • excellent customer service
             • pioneering technology
                   • creativity
                    • integrity
              • social responsibility

• All fine as basics, but they need to be stated in
   an inspirational and creative way that will
           stand out and mean something

                     MAANZ International          10
• For more information about MAANZ International and articles 
                     about Marketing, visit:
                  • www.marketing.org.au
          • http://smartamarketing.wordpress.com
         • http://smartamarketing2.wordpress.com
       • .  http://www.linkedin.com/groups/MAANZ‐
            SmartaMarketing‐Group‐2650856/about
               • Email: info@marketing.org.au

 • Link to this site ‐ ‐ http://www.slideshare.net/bmonger for 
                         further presentations

                        Marketing In Black and White              11
END



MAANZ International   12

Mission, vision and core values

  • 1.
    The MAANZ MXpressProgram Developing Strategy Mission, Vision and Core Values Dr Brian Monger Copyright February 2013. This Power Point program and the associated documents remain the intellectual property and the copyright of the author and of The Marketing Association of Australia and New Zealand Inc. These notes may be used only for personal study associated with in the above referenced course and not in any education or training program. Persons and/or corporations wishing to use these notes for any other purpose should contact MAANZ for written permission.
  • 2.
    MAANZ International • MAANZ International, is a Not for Profit,  internet based professional and educational  institute which has operated for over 25 years. • MAANZ International offers Professional  Memberships; • Marketing Courses (Formal and Short) • And Marketing Publications • www.marketing.org.au  Marketing In Black and White 2
  • 3.
    Dr. Brian Monger • Brian Monger is the CEO of MAANZ International and a  Professional marketer and consultant with over 40 years  experience. Marketing In Black and White 3
  • 4.
    Organisational Direction  • Strategy shouldbegin with a clear concept and vision of what business the organisation is in and what path its development should take. • The mission statement specifies what activities the organisation as a whole intends to pursue now and in the future; it says something about what kind of organisation it is now and is to become and, by omission, what it is not to do and not to become. It depicts an organisation’s character, identity, and scope of activities. MAANZ International 4
  • 5.
    Core ideology and visionary goals • The missionstatement communicates the firm's core ideology and visionary goals. • Vision Statements are often seen as different to Mission statements, although they can in fact be combined. Vision Statements should be more immediate and inspirational. The vision statement expresses the desired destination of the organisation within a certain time-frame. MAANZ International 5
  • 6.
    Mission and Vision statements from most  organisations usually lack inspiration •Mission and Vision statements from most organisations are usually run of the mill/ordinary . They lack inspiration and a real understanding of what is needed. They tend make obvious statements about "putting customers first, … valuing employees; making profits"; etc. MAANZ International 6
  • 7.
    Mission and Vision statements from most  organisations usually lack inspiration • GoodMission and Vision Statements are meant not only to provide direction, but should also be inspirational to those who follow them. MAANZ International 7
  • 8.
    Core Values ‐ Corporate values  statements • Core values reflect the deeply held values of the organisation and are independent of the current management fads. MAANZ International 8
  • 9.
    Similar to Mission and Vision Statements,  Corporate Values Statements provide:  • a vision for your future; • a mission that defines what you are doing; • values that shape your actions; • strategies that zero in on your key success approaches; and • goals and action plans to guide your daily, weekly and monthly actions. MAANZ International 9
  • 10.
    Examples of values that some firms have  chosen to be in their core: • excellent customer service • pioneering technology • creativity • integrity • social responsibility • All fine as basics, but they need to be stated in an inspirational and creative way that will stand out and mean something MAANZ International 10
  • 11.
    • For more information about MAANZ International and articles  about Marketing, visit: • www.marketing.org.au • http://smartamarketing.wordpress.com • http://smartamarketing2.wordpress.com • .  http://www.linkedin.com/groups/MAANZ‐ SmartaMarketing‐Group‐2650856/about • Email: info@marketing.org.au • Link to this site ‐ ‐ http://www.slideshare.net/bmonger for  further presentations Marketing In Black and White 11
  • 12.