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Katlyn Kurtz seeks a position as an editor with her bachelor's degree in English and creative writing. She has experience in communications, marketing, writing surveys and questions, and editing publications as an intern. Her skills include writing, organization, Spanish fluency, and proficiency with various software programs and social media. She maintained high GPAs and received honors for her thesis comparing Shakespeare's tragic heroines to traditional definitions.

A large oil and gas company was facing a knowledge leaving issue as many experienced employees retired. These employees took with them tacit knowledge from their 20-30 years of experience that had not been recorded. To address this, the company developed a gamification strategy using SharePoint 2013 community sites. They created 8 sites for different areas like wells and geology. Employees could earn badges for their contributions. The goals were to incentivize subject matter experts to share tacit knowledge through questions/answers, articles and discussions before they left. This large-scale approach allowed more employees to gain knowledge in an accessible written format for long-term use, while not overburdening subject matter experts.

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HarvestingSalah Aden

Wine2wine Asia: 9/9 Aftermath, is wine e-commerce the future of China market?...

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Northside Hospital uses an automated communication system called Echo Access to connect patients with classes, health screenings, and physicians. The system sends auto rosters to instructors, confirmation letters via email, caller letters to referred patients, and text message reminders about appointments. Over 14,000 patients register for prenatal classes and 1,300 for health screenings each year. Automation was necessary to handle the high volume of registrations from millennials as the primary customer base.