This letter provides a recommendation for Jonathan, who interned at the Tampa Hillsborough Expressway Authority (THEA) for a year. The author, Max Artman, describes Jonathan as having a strong work ethic, friendly personality, and ability to handle a variety of responsibilities independently and as part of a team. Jonathan took on tasks like data entry, researching, and finding local recycling centers with energy and successfully completed them. When calculations he performed had to be modified multiple times due to changes in parameters, Jonathan acknowledged the changes and recomputed the work professionally and efficiently each time while maintaining a positive attitude. The author is confident Jonathan will be a valued asset to any future employer due to his hard work, thoughtfulness, open-

1. ËiöilrfflttNAUTHORITY
December 15,2016
Dear Recruiting Department,
It is my pleasure to provide this letter of recommendation for Jonathan, who worked as an
Intem for the Tampa Hillsborough Expressway Authority (THEA) over the past year. As
THEA's Toll Operations Business Analyst, I am impressed with his work ethic, friendly
personality, and ability to tackle a variety of responsibilities, from working independently
to working in a team. I met with him frequently to assign responsibilities and discuss the
tolling industry. Jonathan became a valued member of THEA's team, and I am confident
that he has a successful career path ahead of him.
Jonathan had a variety of responsibilities from data entry, to researching electric meter
locations, to finding local recycling centers. Each task was accepted with energy, a
willingness to do well, and complete it successfully.
On one occasion, Jonathan was assigned to calculate traffic averages using a specific set
of parameters. He completed the calculations as specified. Upper management made a
change in the parameters and all of the calculations had to be recomputed. This occurred
three times. In each instance, Jonathan acknowledged the changes and modified the work
previously completed. He maintained a positive attitude and completed the task
proficiently and professionally.
I have no doubt that Jonathan will be a valued asset to any agency that employs him.
He's hard-working, thoughtful, open-minded and has a clear commitment for excellence.
Please don't hesitate to contact me for more information.
Sincerely
Max Artman
Business Analyst
Toll Operations
max@tampa-xway.com
813.272.6740 xl15
TAMPA.HTLISBOROUGH COUNTY EXPRESSWAY AUTHORITY
1 l04EASTTWIGGSSTREET SUITE3OO
TAMPA,FL 33602
PH: 813.272.6740 FAx a13.273.373O
WWW:TAMPA-XWAYCOM