- Germany has transitioned from a state monopoly phone system run by the post office to allowing consumers to choose from multiple phone companies, though Deutsche Telekom remains dominant. - People in Germany commonly use mobile phones, called "Handys." - When answering a phone call in Germany, the person answering will typically say their last name, or for a business call, the name of the firm.

1. Lesson 15 Am Telefon

2. Gone are the days when most European countries had one state monopoly phone company run by the post office—the former PTT: Post, Telefon, Telegraf . Things have changed! Although the former German monopoly Deutsche Telekom is still dominant, German homes and businesses can now select from a variety of phone companies. On the street you see people walking around with their Handys (mobile phones).

3. A German coin phone. Some German public phones only accept a telephone card, not coins.

4. Dialing code/prefix Vorwahl , Vorwahlnummer Domestic call Inlandsgespräch international call Auslandsgespräch , internationale Gespräch Hello! (on phone) Person answering says his/her last name ("Schmidt." oder "Hier Schmidt." This is Mr. Braun. (on phone) Hier ist/spricht Herr Braun. Note: For a business, the response is the name of the firm. – I've been on hold for five minutes. Ich warte schon (seit) fünf Minuten. On hold in der Warteschleife Please hold! Bitte bleiben Sie am Apparat! Good-bye! (on phone) Auf Wiederhören! , Wiederhören! , Tschüs! (familiar)

5. Hilfe! In Europe (the EU) the unified emergency number is 112. Dial 112 for any emergency in a European country, including the German-speaking countries. Some mobile phones ( Handys ) have an "SOS" menu feature that will dial 112 with one touch, and the GSM (European) cell phone standard uses 112 worldwide. Note: The emergency number in the U.K. is 999, but 112 also works. Germany continues to use 110 for police calls, but 112 also works.

6. Aktivitäten Seite 66 1) lesen – wie heißen die unterstrichenen Wörter? 2) lesen – beantworten Sie die Fragen Seite 67 B) Hörtext – vollständigen Sie den Text D) Hörtext – notieren Sie die Nummern E) Partnerarbeit F Partnerarbeit

7. Hausaufgaben Workbook pages 42 and 43