The document discusses workplace effectiveness as measured by the Leesman Index (Lmi). Some key points: - The Lmi is based on surveys of over 11,500 respondents about how well their workplace supports important activities like focused work and collaboration. - Activities like focused work at a desk and telephone conversations are among the most important, but many workplaces do not support them well. - Features like desks, chairs, and access to tea/coffee are very important to employees but satisfaction varies. - Higher Lmi scores are strongly correlated with employees feeling their workplace enables productivity and they are proud to bring visitors.

1. Tim Oldman
Founder - The Leesman
Index

3. @Leesman_Index
#coffee #Lmi #workplace

7. 2012 - 24hr Le Mans 1st, 2nd, 3rd & 5th
places

8. Audi R18 e-tron Quattro
2012 - 24hr Le Mans 1st, 2nd, 3rd & 5th
places
Turbo Diesel
Hybrid

12. race telemetry
300+ engineers in 6
countries

19. a standardised measure of workplace
effectiveness

22. 23.06.10
1st survey 186
respondents

23. 14.06.12
10,000 respondents

24. 14.06.12
10,000th respondent

25. 3600 employees, 24 buildings, 17
countries.
Establishes Leesman Index as truly

26. 11,500+ respondents
750,000 lines of data
is workplace is doing it’s job?

27. activities
+
features
+
facilities

28. Leesman activities by importance
Individual focused work desk based
Telephone conversations
Planned meetings
Informal un-planned meetings
Business confidential discussions
Collaborating on focused work
Reading
Relaxing / taking a break
Individual routine tasks
Thinking / creative thinking
Informal social interaction
Spreading out paper or materials
Hosting visitors clients or customers
Learning from others
Audio conferences
Larger group meetings or audiences
Collaborating on creative work
Individual focused work away from your desk
Video conferences
Using technical / specialist equipment or materials
Private conversations
0 2000 4000 6000 8000 10000 12000
Not supported at all Very under-supported Under-supported Supported Well supported Very well supported

29. 94
individual
%
focused work
desk based

30. 77
individual
%
focused work
desk based

31. Leesman activities by satisfaction
Individual routine tasks
Individual focused work desk based
Planned meetings
Learning from others
Informal social interaction
Collaborating on focused work
Telephone conversations
Collaborating on creative work
Individual focused work away from your desk
Informal un-planned meetings
Using technical / specialist equipment or materials
Audio conferences
Reading
Relaxing / taking a break
Larger group meetings or audiences
Hosting visitors clients or customers
Spreading out paper or materials
Private conversations
Thinking / creative thinking
Business confidential discussions
Video conferences
0 2000 4000 6000 8000 10000 12000
Not supported at all Very under-supported Under-supported Supported Well supported
Very well supported

32. 31video
%
conferencing

33. 56
workplace is
%
not supporting
activity

34. ‘Lmi
ability of the workplace
’
to support important
activities

35. workplace
fitness for
purpose

36. Leesman features by importance
Desk
Chair
Computing equipment
Telephone equipment
Temperature control
Printing / copying / scanning equipment
Personal storage
Natural light
Meeting rooms (small)
Noise levels
In-office network connectivity
Office lighting
Meeting rooms (large)
Air quality
General décor
Remote access to work files or network
Dividers (between desks / areas)
Quiet rooms for working alone or in pairs
Informal work areas / break-out zones
People walking past your desk
Space between work-settings
Greenery
Ability to personalise my workstation
Desk / room booking systems
Accessibility of colleagues
Shared storage
Art or photography
Archive storage
Audio-Visual equipment
Variety of different types of workspace
Guest / visitor network access
0 3000 6000 9000 12000
Not provided Highly dissatisfied Dissatisfied Neutral Satisfied Highly satisfied

37. Leesman features by importance
Tea coffee and other refreshment facilities
General cleanliness
Washroom facilities / showers
Restaurant / canteen
General tidiness
Parking (car motorbike or bicycle)
Security
Reception areas
Mail & post-room services
Atriums and communal areas
Access (e.g. lifts stairways ramps etc)
Health and safety provisions
Leisure facilities onsite or nearby
Internal signage
Hospitality services
0 3000 6000 9000 12000
Not provided Highly dissatisfied Dissatisfied Neutral Satisfied Highly satisfied

38. 91
tea, coffee and
%
other
refreshment
facilities

40. it’s important to people

41. 61
tea, coffee and
%
other
refreshment
facilities

42. How much do you agree or disagree with the following statements
about the design of your organisation's office? All respondents Lmi
58.9
The design of my workspace is important to me
It contributes to a sense of community at work
It creates an enjoyable environment to work in
It enables me to work productively
It's a place I'm proud to bring visitors to
0 3,125 6,250 9,375 12,500
Disagree Strongly Disagree Disagree Slightly Neutral Slightly Agree Agree Agree Strongly

43. 90
the design of
%
workspace is
important

44. 48
a place I’m proud
%
to bring visitors

45. 54
enables me to
%
work productively

46. Leesman Lmi against positive sense of productivity
Workplace “Lmi”
% agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them

47. Leesman Lmi against positive sense of productivity
100
90
80
Workplace “Lmi”
70
60
50
40
20 30 40 50 60 70 80 90 100
% agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them

48. Leesman Lmi against positive sense of productivity
100
90
80
Workplace “Lmi”
70
60
50
40
20 30 40 50 60 70 80 90 100
% agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them

49. Leesman Lmi against positive sense of productivity
100
90
80
Workplace “Lmi”
70
60
50
40
20 30 40 50 60 70 80 90 100
% agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them

50. Leesman Lmi against positive sense of productivity
100
90
Lmi 84.1 94%
80
Workplace “Lmi”
70
60
50
40
20 30 40 50 60 70 80 90 100
% agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them

51. Leesman Lmi against positive sense of productivity
100
90
Lmi 84.1 94%
80
Workplace “Lmi”
Lmi 54.3 44%
70
60
50
40
20 30 40 50 60 70 80 90 100
% agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them

53. fuelling productivity

55. Leesman refreshment facilities against positive sense of
productivity
% satisfaction with tea, coffee refreshment facilities
% agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them

56. Leesman refreshment facilities against positive sense of
productivity
100
% satisfaction with tea, coffee refreshment facilities
90
80
70
60
50
40
20 30 40 50 60 70 80 90 100
% agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them

57. Leesman refreshment facilities against positive sense of
productivity
100
% satisfaction with tea, coffee refreshment facilities
90
80
70
60
50
40
20 30 40 50 60 70 80 90 100
% agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them

58. Leesman refreshment facilities against positive sense of
productivity
100
% satisfaction with tea, coffee refreshment facilities
90
80
70
60
50
40
20 30 40 50 60 70 80 90 100
% agreement (agree slightly, agree, agree strongly) that the design of the workplace enables them

59. 44/4
tea, coffee and other
5
refreshment facilities

61. its emotive