Keeping up with pace of change
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Deena Maggs' (Head of Information and Knowledge Services, The King’s Fund) presentation at the CILIP 2017 Conference in Manchester #CILIPConf2017 This session will highlight the challenges of demonstrating where evidence-based health and care policy has contributed to improved outcomes. Using examples from our service, it will explore the current complex nature of the ever-changing NHS and care landscape, structure and policies and how services can respond to rapidly shifting structures and user needs. The session will also explore the growing need and demand for evidence-based information to help make informed decisions from a range of stakeholders in the NHS.
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Keeping up with pace of change
- 1. #CILIPConf17 Sponsored by Media partners Organised by Health and Wellbeing Seminar
- 2. #CILIPConf17 Sponsored by Media partners Organised by Keeping up with the pace of change Deena Maggs, Head of Information and Knowledge Services, The King’s Fund
- 3. Keeping up with the pace of change Deena Maggs Head of Information and Knowledge Services
- 4. Demonstrating impact Boxing Kittens via Giphy
- 5. Keeping up with fast moving landscape Tumble Dryer Cat via Giphy
- 6. Demonstrating innovation Caboose the Ninja Cat via Giphy
- 7. From bureau to service
- 8. The ‘King’ in The King’s Fund King Edward VII. Photo: Jean-Pierre Dalbéra, licenced CC BY 2.0 via Wikimedia Commons
- 9. #KF120
- 10. Taking the balanced view John Reynolds on top of the Lansburgh Building. Photo: NC in DC, licenced CC BY-ND 2.0 via Flickr
- 11. Taking the long view Commanding Officer of USS Triton at the periscope. Photo: U.S. Government, image in public domain via Wikimedia Commons
- 12. STPs (not short for sticky toffee puddings)
- 13. STPs (aka sticky tricky press coverage) https://www.theguardian.com/society/2016/nov/14/patients-and-staff-shut- out-of-nhs-transformation-plans-says-thinktank http://www.dailymail.co.uk/wires/pa/article-3932978/NHS-plans-involving- hospital-closures-kept-secret-public.html
- 14. STPs (aka subsequent terrific products)
- 16. But do count mentions of 'rationing'
- 17. Helping others bake a cake of evidence Photo: Luke McGregor/Royal Horticultural Society
- 18. A view across the landscape https://www.kingsfund.org.uk/projects/health-and-wellbeing-boards/hwb-map
- 19. A complex vista
- 20. Looking inwards
- 21. Sifting and sorting Harry Potter and the Philisopher’s Stone via Giphy
- 22. Ask a librarian Young woman posed with telephone via Wikimedia Commons
- 23. Working together
Editor's Notes
- Politically neutral NHS = political issues = headlines Jeremy Hunt @ NHS Confederation Conference “lots of things have changed in health policy in the last 4-5 years” “a valued source of information and insight” IKS key role in objective
- Measuring impact - actual attribution in the system which is difficult – both orgs and libraries Short term IIAs – media mentions and tweets Citation mentions
- STPs = Sustainability and transformation plans
- In response to the way that the publication was reported we have introduced an internal fortnightly bulletin tracking press coverage on STPs. The Fund has also seen a number of requests from STPs to support their work through our policy and leadership functions. Learning from this we are now also internally tracking the evidence on accountable care organisations given the development of ACSs
- Rationing is an emotive word – often meaning stopping or reducing specific services This report = Sexual health services, district nursing, neonatal units and hip replacement services
- Media mentions Yammer and spreadsheet Supported and contributed to final report Policy team are considering using this method in future projects
- Commissioned by the National Garden Scheme Social prescribing – biggest event Contribution to policy work Mary Berry
- 2011 Open link – feedback Regularly updated HWBB bulletin
- Visually and technically complex – lots of data
- We aim help our internal and external users keep up to date in a fast-moving policy landscape. Health management and policy, Health and well-being boards (changing name), Integrated care Monitoring 150 sources using email, RSS and social media. 8,000-11,000 subscribers Reviewing Feedback New Digital Health alert…. Little promotion for these alerts but have seen subscriber numbers continue to increase month on month.
- Enquiries Brexit, ‘dementia tax,’ hospital closures, care or care of a relative, reports Ensure we are up-to-date with the issues.
- Patrick Mitchell – HEE “The Knowledge for Healthcare train has left the station and everyone is invited to get on board” PPI work Charity – supporting their current awareness activities – alerting services. Other bespoke services – online databases I am proud to work with such an innovative team.
- Love talking about work – get in touch Training course – grey literature Thank you