1. Dear Kawasaki Customers,
With effect from April 1, 2017, Kawasaki motorcycles shall be sold, and the after-
sales service shall be
provided, by the own dealer network of India Kawasaki Motors Pvt. Ltd. (“IKM”)
in India.
Kawasaki had an alliance with Bajaj Auto Ltd. (“Bajaj”) in relation to the sales
and after-sales service of Kawasaki motorcycles through Bajaj’s dealer network
(Probiking) for 8 years since 2009. However, an
amicable decision has been reached that the successful alliance with Bajaj in
India will cease from April 1, 2017, and the sales and after-sales service activities
for Kawasaki motorcycles will be started through IKM’s own dealer network in
India in order to enable IKM to strengthen and promote the Kawasaki brand
experience to customers through enhanced marketing activities in conjunction
with Kawasaki Global marketing.
Kawasaki Heavy Industries, Ltd. and Bajaj will continue to maintain their
cooperative relationship across the rest of the world for current and future
businesses.
Please be assured that those who have purchased a Kawasaki motorcycle before
April 1, 2017 shall also be
provided with the same level of after-sales service as shall be provided to those
customers who purchase
Kawasaki motorcycles after April 1, 2017.
Please find the attached list of current IKM dealers or check the official IKM
website below.
http://kawasaki-india.com/showrooms/
For any questions relating to after-sales service after April 1, 2017, please
contact IKM through the link below.
http://kawasaki-india.com/contact-us/
We look forward to providing every customer with the ride of their lives here in
India.