This document discusses opportunities in the aging-at-home/connected health market. It notes that while technology develops globally, services are delivered locally. The market is emerging with no dominant architecture and evolving business models. Market sizes and forecasts vary significantly depending on factors like scope and country-specific healthcare changes. Successful service delivery requires both global technology partnerships and local service delivery partnerships to adapt solutions to individual country needs. Opportunities exist in developing lower-cost integrated solutions, next-generation user interfaces, and technologies that support various care levels from self-care to monitored care.

1. Telehealth
Opportunities in AAL / CH Jim O’Donoghue
VP Strategic Business
Technology is Global ; Services are local Development
S3 Group
Copyright © S3 Group

2. Opportunities in AAL / CH Market
Technology develops globally; Services are delivered locally
1 S3 Group Background
2 Market Sizes and Forecasts
3 Global Products and Technology Vs Local Solutions and Services
4 Product and Service Development Opportunities
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3. S3 Group Overview
S3 Group : Customers in 21 countries
S3 Telehealth : Customers in 7 countries
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4. S3 Telehealthcare Focus
We develop and deploy innovative Telehealthcare systems and
services.
Business Clinical Technology
Governance, Quality Assurance, Risk Management
Combining clinical, business and technical
requirements
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5. Challenges and Opportunities – the Market
 Emergent market ;
 No dominant architecture with generally accepted
functionality
 Business, revenue and delivery models evolving
 Role of participants (service providers, vendors, insurers,
clinicians, pharmacists etc.) not established
 Market sizing and market forecasts are inconsistent
and difficult to compare
 Market sizing : Inconsistent scope definition (eHealth,
mHealth, Telemedicine, Connected Health, AAL, RPM,
Telemonitoring, Telecardiology, Telecare, …)
 Market Forecasts : Influencing factors are broad and
subject to dramatic change (e.g. UK NHS changes, US
Healthcare Policy changes)
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6. Diversity of forecasts
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7. Looking more specifically at RPM
EU and US RPM Markets
400
350
300
Growth
250 Rates
US$m
EU
200 • US : CAGR 22.6%
US
150
• EU : 12.5%
100
50
0
2007 2008 2009 2010 2011 2012 2013 2014
Ref : Frost & Sullivan
European Remote Patient Monitoring Markets, 2008
North American Home Health Care and Disease Management Markets for RPM, 2009
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8. European RPM Forecasts
EU RPM Forecasted Market Size
(2011)
6%
11% 24%
UK
5% Germany
France Revenue
Italy
Spain
Split
Beneleux
18%
Scandanavia • Equipment Vendors :
21%
40%
• Service Providers :
15%
60%
Ref : Frost & Sullivan
European Remote Patient Monitoring Markets, 2008
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9. All service delivery is local !
 Technology evolution and Product development are global activities
 Fast-paced market driven by technology changes in bigger industries
 Participants used to sourcing best-in-breed suppliers and partners
worldwide
 Solutions and services are designed, delivered and integrated locally
 Slow changing environment with complex mix of stakeholders
 Strong public sector funding & involvement
 Requires intensive local interaction to shape the service
 In CH / AAL the gap between having a product and deploying an
integrated service is much larger than for other consumer industries
Successful service delivery requires global technology
partnerships and local service delivery partnerships
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10. Service delivery informs product design
Global Local
Products Services
Mobile Platform Evolution Health and Social Policy
Moore’s Law Clinical Guidelines
Possible
Patient UIs / Navigation
Funding policy
Digital TV/Interactivity/Internet
Current Care delivery
Social Networking
Sensor Technology Practical State of Healthcare IT
Enterprise Technologies Clinical / Healthcare Priorities
Product Service Service Service
Design (Re) Design Integration Delivery
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11. Adapting to Local Service Requirements
Business Clinical Technology
Governance, Quality Assurance, Risk Management
 Adapting Clinical Processes (care pathways, clinical guidelines,
clinical practices)
 Adapting Business Processes (referral, escalation, reporting, SLAs,
customer support, billing)
 Adapting technology (localisation, integration, security, auditing, IT
support)
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12. Technology Opportunities in AAL/CH
 Lower cost solutions (sensors, hubs) that can scale from low to high
acuity
 Integrated technologies combining Connected health and Assisted
Living
 Next Generation patient interfaces leveraging mass market
developments
 Technologies that support continuum from self care to monitored care
 Technologies that enable integrated multi-vendor solutions and
integration with the rest of the healthcare delivery system
 Generic platforms that can deliver personalised service bundles
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13. Service Delivery Opportunities in AAL/CH
 A service that delivers high-touch, high-quality, cost-effective CDM/AL
services to the patients who need it, when they need it and where they need
it.
 Integration of AAL/CH with “normal” primary care delivery
 Integrated Service delivery
 Health and Social Care, Health and wellness, Health and entertainment, Health
and convenience, Health and social inclusion. Personalisation.
 Self-pay, retail, B2C delivery models
 UK Market
 Most developed Telecare market in the world / NHS England about to go through
massive changes with a shift in balance to primary care / New Buying Solutions
Framework for Assistive Technologies / WSDs reporting in Q4, 2010
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14. Connected Health Delivery
Service Clinicians
GP/EHR
Delivery
Vendors
Assisted Monitoring
Living Centres
Vendors
Community
Telehealth
Care
Vendors
….Requires Partnerships to deliver integrated services
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15. Thank You
Questions ?
Contact Information
Jim O’Donoghue,
Vice President Strategic Business Development
Email : Jim.odonoghue@s3group.com
Please visit http://www.s3group.com for latest news & information.
The information contained in this presentation is copyright Silicon & Software Systems (S3 Group) © 2010.
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