This certificate certifies that Ashraf El Sayed Hamza El Sayed Shata achieved the ITIL Foundation certificate in IT Service Management effective March 9, 2015, with registration number YS32224546 and certificate number 00130030, as signed by Paul Fletcher, Group Chief Executive.

1. This is to certify that
Ashraf El Sayed Hamza El Sayed Shata
Has achieved the
ITIL® Foundation certificate in IT Service Management
Effective from
09 March 2015
Registration number
YS32224546
Certificate number
00130030
Paul Fletcher
Group Chief Executive
Check the authenticity of this certificate at http://www.bcs.org/eCertCheck
ITIL,PRINCE2,MSP,MoR,P3M3, P3O, MoP, MoV are registered trade marks of Axelos Limited.
AXELOS, the AXELOS logo and the AXELOS swirl logo are trade marks of AXELOS Limited.
This examination was based on the 2012 edition.