This document provides an IT Service Management Foundation certification based on the ISO/IEC 20000 standard to Bernu Van Zyl. It was presented on November 24, 2016 by Bernd W.E. Taselaar, the CEO of EXIN, the global independent certification institute for ICT professionals.

1. IT Service Management
Foundation
based on ISO/IEC 20000
Presented to:
Bernu Van Zyl
24 November 2016
drs. Bernd W.E. Taselaar
Chief Executive Officer
5860642.20603873
EXIN
The global independent certification institute for ICT Professionals