The document outlines the benefits and certification process of ISO 9001:2008, emphasizing the need for leadership, customer focus, and continual improvement in quality management systems. It details a step-by-step approach to achieve ISO 9001 certification, from awareness training to final certification audit, highlighting the importance of documented procedures and corrective actions. BMS Cert, an independent certification body, is presented as a reliable partner in achieving certification, notable for its recognized auditor competence and commitment to quality.

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2. Quality
Management
Principles
Customer
Focus
Leadershi
p
Involvem
ent of
peopleContinual
Improve
ments
Factual
approach
to
decision
making
Mutually
beneficial
supplier
relationship
s
Process
approach
System
approach
to
manageme
nt

3. Benefits of ISO 9001:2008
Involves Top management in the improvement of the Quality
management System Facilitates the organization to become a customer-
focused organization
Ensures sustained customer satisfaction by producing, delivering
services and providing support functions that meet customer's needs and
expectations
Increases the effectiveness and efficiency of the organization through
continual improvement in systems and products /services quality.
Well defined and documented procedures improve the consistency of
output.
Quality is constantly measured

4. Benefits of ISO 9001:2008
Defects are caught earlier and are corrected at a lower cost.
Defining procedures identifies current practices that are obsolete or
inefficient
Documented procedures are easier for new employees to follow.
Organizations retain or increase market share, increasing sales or
revenues
Defect rates decrease
Procedures ensure corrective action is taken whenever defects occur.

5. PROCESS ISO 9001:2008Step Approach to ISO 9001 Certification
Awareness Training
Quality Policy & Objectives Finalization
Gap Analysis
Documentation / Process Design
Documentation / Process Implementation
Management Review Meeting
Internal Audit Training
Corrective- Preventive Action
Final Certification Audit

6. PROCESS ISO 9001:2008Step Approach to ISO 9001 Certification
Step 1: Awareness Training
Deliverables:-
• Organization wide awareness about Quality and ISO 9000.
• Separate training sessions for top management, middle
management and junior level Management.
• Creates a motivating environment throughout the organization
for ISO 9001 implementation

7. PROCESS ISO 9001:2008Step Approach to ISO 9001 Certification
Step 2: Quality Policy & Objectives
Deliverables:-
 Development of Quality Policy & Quality Objectives for the
organization considering vision, mission and goal .
 Work shop with top management on development of quality policy.
 Work shop with top management and middle level functional
management on development of quality
 objectives

8. PROCESS ISO 9001:2008Step Approach to ISO 9001 Certification
Step 3: Gap Analysis
Deliverables:-
 Identification of degree of compliance of existing system with
requirements of ISO 9001:2008 standard.
 Understanding of all the operations of the organization.
 Development of process map for the activities of the organization.
 Comparing existing operations with requirements of ISO 9001:2008
standard

9. PROCESS ISO 9001:2008Step Approach to ISO 9001 Certification
Step 4: Documentation/Process
Design
Deliverables:-
 Documentation of the entire process as per requirements of ISO
9001:2008 Quality Management System.
 Quality Manual
 Functional Procedures
 Work Instructions
 System Procedures
 Formats

10. PROCESS ISO 9001:2008Step Approach to ISO 9001 Certification
Step 5: Documentation/Process Implementation
Deliverables:-
 Processes / Documents developed in the last module
 implemented across the organization covering all the
 departments and activities.
 Work–shop on process / document implementation as per ISO 9001
requirements.
 Departmental / Individual assistance in implementing the new
processes / documents

11. PROCESS ISO 9001:2008Step Approach to ISO 9001 Certification
Step 6: Management Review Meeting
Deliverables:-
 A formal system of top management reviewing various
 business critical aspects of the organization.
 Review the following:-
 Quality Policy & Objectives
 Results of internal audit
 Results of supplier evaluation
 Results of customer complaints
 Results of customer feed-back etc. and develop action plan

12. PROCESS ISO 9001:2008Step Approach to ISO 9001 Certification
Step 7: Internal Audit
Deliverables:-
A robust internal audit system for the organization.
 Internal Audit Training & Examination.
 Successful employees carry out internal audit of the
 organization covering all the departments and operations.
 Suggest corrective and preventive actions for
 improvements in each of the audited departments

13. PROCESS ISO 9001:2008Step Approach to ISO 9001 Certification
Step 8: Corrective – Preventive Actions
Deliverables:-
 Organization ready for final certification audit.
 On the basis of First Stage audit conducted in the last step, all the non-
conformities will be assigned corrective and preventive actions.
 A check will ensure that all the NCs are closed and the organization is
ready for the final certification audit

14. PROCESS ISO 9001:2008Step Approach to ISO 9001 Certification
Step 9: Final Certification Audit
Deliverables:-
 Organization awarded ISO 9001:2008 certification

15. About BMS CERT
 BMSCERT is one of the fastest growing multinational Certification
Body consisting of highly experienced professionals offering the latest
in systems certification and promoting quality concepts with more
than 3000 clients worldwide in every sphere of business.
 BMSCERT is originally registered in India, and accredited from
Dubai Accreditation Department (DAC) for ISO 9001:2008, ISO
14001:2004, ISO 22000:2005 Standard. DAC is a member of
international organizations (ILAC, IAF). This issues guarantee
professional level of work and approach of DAC. BMSCERT is also
independent certification body for other international standards like
ISO 14001, OHSAS 18001, ISO 27001 AND ISO 22000

16. WHY BMS
 Our Certificate carry DAC logo that is recognized all over the
world.
 We are worldwide well-recognized multinational certification
body having tie-ups in several countries.
 We only use experienced auditors who are trained to carry out
assessment with minimal disruption of work.
 We are flexible, quick and professionally managed company.
 We are not interested in just "winning contracts" with our
clients. We seek long-term relationships with our clients.
 We will be both courteous and sensitive to your staff at all times.
We fully understand the stress that people experience during an audit.
 We believe in quality and not quantity.

17. BMS Auditors
BMS Auditors
BMS Auditors are highly experienced and trained to carry
out assessments with minimal disruption of work at client
place. Our clients are assured with the competency and
integrity of Auditors. They are qualified and meet all
requirements of the International Register of Certified
Auditors (IRCA) of the United Kingdom

18. ISO Sample Certificate

19. ACCREDITATION
BMS has been
accredited from Dubai
Accreditation Board,
which is a member of
International
Accreditation Forum
(IAF) for the following
scopes.
Management Systems
according to ISO 9001 ,
ISO 14001 and ISO
22000