Emergent Process Design - Embedded Discovery & Opportunistic Optimizations as a Strategy
Emergence is a way of discovering the modifiable and non-modifiable characteristics and rules of large scale systems by methodically examining the micro systems until macro systems emerge.
A discussion of emergent process improvement requirements and outcomes.
Adam Flegge (@awflegge) shares insights into how dealers can connect and convert more online shoppers. Relationships remain the key to transitioning an online researcher into a showroom customer and dealer chat and mobile text can facilitate moving shoppers through the last mile.
This short document promotes the creation of presentations using Haiku Deck, a tool for making slideshows. It features a stock photo watermarked by "thekellyscope" and text prompting the reader to get started making their own Haiku Deck presentation and sharing it on SlideShare.
This document summarizes TTI's telecom expense management (TEM) software and services. It states that TTI is ranked #1 for reporting and analysis of fixed and wireless expenses. It promotes TTI's WinBill software, noting it delivers average annual savings of 9-12% of telecom spending and has a 400% average ROI. Customer testimonials praise the software's reporting, ROI, support, and savings. The document encourages contacting TTI to calculate potential savings.
This document outlines steps to improve customer service including listening to customers, understanding their needs, resolving issues quickly and to their satisfaction, thanking customers for their business, and surveying customers to identify areas for improvement. It also stresses the importance of training employees, leading by example, and creating a culture where exceptional customer service is the priority.
Email has existed since 1993 but has not evolved much, with people still exchanging over 205 billion emails every day. While companies and businesses send over 112 billion emails daily, most people still use email for communication and as a task management tool instead of exploring options to improve and replace it.
Don't Laugh At Local SEO - Every Dealer Needs It!AutoRevo
Presented at Digital Dealer 16 in Atlantic City, NJ on May 6, 2014.
Auto Dealers need help with SEO, and this deck is meant to help educate about the important points of Local SEO... and also how to spot shady SEO providers.
Emergent Process Design - Embedded Discovery & Opportunistic Optimizations as a Strategy
Emergence is a way of discovering the modifiable and non-modifiable characteristics and rules of large scale systems by methodically examining the micro systems until macro systems emerge.
A discussion of emergent process improvement requirements and outcomes.
Adam Flegge (@awflegge) shares insights into how dealers can connect and convert more online shoppers. Relationships remain the key to transitioning an online researcher into a showroom customer and dealer chat and mobile text can facilitate moving shoppers through the last mile.
This short document promotes the creation of presentations using Haiku Deck, a tool for making slideshows. It features a stock photo watermarked by "thekellyscope" and text prompting the reader to get started making their own Haiku Deck presentation and sharing it on SlideShare.
This document summarizes TTI's telecom expense management (TEM) software and services. It states that TTI is ranked #1 for reporting and analysis of fixed and wireless expenses. It promotes TTI's WinBill software, noting it delivers average annual savings of 9-12% of telecom spending and has a 400% average ROI. Customer testimonials praise the software's reporting, ROI, support, and savings. The document encourages contacting TTI to calculate potential savings.
This document outlines steps to improve customer service including listening to customers, understanding their needs, resolving issues quickly and to their satisfaction, thanking customers for their business, and surveying customers to identify areas for improvement. It also stresses the importance of training employees, leading by example, and creating a culture where exceptional customer service is the priority.
Email has existed since 1993 but has not evolved much, with people still exchanging over 205 billion emails every day. While companies and businesses send over 112 billion emails daily, most people still use email for communication and as a task management tool instead of exploring options to improve and replace it.
Don't Laugh At Local SEO - Every Dealer Needs It!AutoRevo
Presented at Digital Dealer 16 in Atlantic City, NJ on May 6, 2014.
Auto Dealers need help with SEO, and this deck is meant to help educate about the important points of Local SEO... and also how to spot shady SEO providers.
This document outlines the responsibilities of a TestLead position which includes developing test strategies and plans, reviewing test scenarios and scripts, preparing test closure reports, analyzing business requirements, coordinating reviews with subject matter experts, preparing and reviewing test strategies, scenarios, and results, coordinating with offshore teams, communicating status to business teams, attending defect triage calls, and closely managing risks and issues.
Woofums is introducing a new campfire treat called The New Campfire Treat. The document expresses dissatisfaction with how The Campfire has changed and finds the current situation to be ridiculous and not cool.
This document discusses creating a change platform to enable organizational transformation. It recommends providing tools and resources to encourage personal responsibility and change initiatives, as well as honest discussions about issues and diverse solutions. It also emphasizes empowering employees through experimentation, collaboration, and enabling everyone to be a change leader.
Drive Genius 3 is a Mac optimization software that provides tools to speed up, clean up, and optimize Mac systems. It allows users to repair drive errors, edit drive sectors directly, and view detailed drive information. The software also monitors drive health, supports 64-bit systems, improves disk defragmentation, supports RAID configurations, resizes partitions, scans for bad blocks, sends email notifications, and includes tools to securely erase data, clone drives, and check drive integrity. A 30-day free trial is available on their website.
The implementation of the Foreign Account Tax Compliance Act (FATCA) on July 1, 2014, marked a major change in the “rules of the game” for international tax cooperation, posing serious operational and systemic challenges for foreign financial institutions (FFIs). One of the most complex challenges is the need for FFIs to gather sensitive client data to identify accounts for the purpose of reporting to the Internal Revenue Service (IRS).
Field service operations are expected to become more complicated by 2020 according to 45% of experts. Over half of companies value using mobile technologies to increase customer service and loyalty in field service. Common goals of mobile field service include improving safety, reducing costs, increasing revenue, and order management. Device failures currently result in 140 minutes of lost productivity per week.
PrimaSoft PC, Inc., a Canadian software company, specializes in developing productivity software for business and home PC users. To date, the company has developed a number of Windows-based utility packages, such as database management tools, network tools which are currently distributed all over the world.
Scott Johnson of ProfitBoost talks about the Future trends in the Transmission Industry.
What has changed since the early 2000's and what has not changed in the Transmission and general repair market.
Synchronize Code and Documentation - An introduction to Cucumber and JavaJan Riethmayer
Cucumber lets software development teams describe how software should behave in plain text.
The text is written in a business-readable domain-specific language and serves as documentation, automated tests and development-aid - all rolled into one format. Cucumber works with Ruby, Java, .NET, Flex or web applications written in any language.
It has been translated to over 30 spoken languages.
I give a short introduction about using Cucumber with Java.
Checkout the source code here:
Karomi’s Brand Asset Management helps you maintain an access controlled central library of multilingual audio, video and images pertaining to brand, product, corporate or region.
Brain-based webinars with Dan Yaman (omNovia's Webinar Expert Series)omNovia Technologies
In this webinar, part of omNovia's "Webinar Expert Series," Dan examines how a webinar attendee learns and remembers information during a webinar. With his insights, we find that one thing in common with all attendees is that they have a brain. Dan discusses how to create a webinar tailored to the four stages of learning every human goes through and discusses methods and actions you can implement in your next webinar. To see Dan's presentation on our industry first recast technology, find it here (http://bit.ly/9NyTnJ ).
Find out how Metasite Business Solutions could help your company or institution achieve its goals in product development, marketing, customer experience management or IT.
This document outlines the responsibilities of a TestLead position which includes developing test strategies and plans, reviewing test scenarios and scripts, preparing test closure reports, analyzing business requirements, coordinating reviews with subject matter experts, preparing and reviewing test strategies, scenarios, and results, coordinating with offshore teams, communicating status to business teams, attending defect triage calls, and closely managing risks and issues.
Woofums is introducing a new campfire treat called The New Campfire Treat. The document expresses dissatisfaction with how The Campfire has changed and finds the current situation to be ridiculous and not cool.
This document discusses creating a change platform to enable organizational transformation. It recommends providing tools and resources to encourage personal responsibility and change initiatives, as well as honest discussions about issues and diverse solutions. It also emphasizes empowering employees through experimentation, collaboration, and enabling everyone to be a change leader.
Drive Genius 3 is a Mac optimization software that provides tools to speed up, clean up, and optimize Mac systems. It allows users to repair drive errors, edit drive sectors directly, and view detailed drive information. The software also monitors drive health, supports 64-bit systems, improves disk defragmentation, supports RAID configurations, resizes partitions, scans for bad blocks, sends email notifications, and includes tools to securely erase data, clone drives, and check drive integrity. A 30-day free trial is available on their website.
The implementation of the Foreign Account Tax Compliance Act (FATCA) on July 1, 2014, marked a major change in the “rules of the game” for international tax cooperation, posing serious operational and systemic challenges for foreign financial institutions (FFIs). One of the most complex challenges is the need for FFIs to gather sensitive client data to identify accounts for the purpose of reporting to the Internal Revenue Service (IRS).
Field service operations are expected to become more complicated by 2020 according to 45% of experts. Over half of companies value using mobile technologies to increase customer service and loyalty in field service. Common goals of mobile field service include improving safety, reducing costs, increasing revenue, and order management. Device failures currently result in 140 minutes of lost productivity per week.
PrimaSoft PC, Inc., a Canadian software company, specializes in developing productivity software for business and home PC users. To date, the company has developed a number of Windows-based utility packages, such as database management tools, network tools which are currently distributed all over the world.
Scott Johnson of ProfitBoost talks about the Future trends in the Transmission Industry.
What has changed since the early 2000's and what has not changed in the Transmission and general repair market.
Synchronize Code and Documentation - An introduction to Cucumber and JavaJan Riethmayer
Cucumber lets software development teams describe how software should behave in plain text.
The text is written in a business-readable domain-specific language and serves as documentation, automated tests and development-aid - all rolled into one format. Cucumber works with Ruby, Java, .NET, Flex or web applications written in any language.
It has been translated to over 30 spoken languages.
I give a short introduction about using Cucumber with Java.
Checkout the source code here:
Karomi’s Brand Asset Management helps you maintain an access controlled central library of multilingual audio, video and images pertaining to brand, product, corporate or region.
Brain-based webinars with Dan Yaman (omNovia's Webinar Expert Series)omNovia Technologies
In this webinar, part of omNovia's "Webinar Expert Series," Dan examines how a webinar attendee learns and remembers information during a webinar. With his insights, we find that one thing in common with all attendees is that they have a brain. Dan discusses how to create a webinar tailored to the four stages of learning every human goes through and discusses methods and actions you can implement in your next webinar. To see Dan's presentation on our industry first recast technology, find it here (http://bit.ly/9NyTnJ ).
Find out how Metasite Business Solutions could help your company or institution achieve its goals in product development, marketing, customer experience management or IT.