This document discusses Salesforce, a cloud-based CRM platform. It defines key cloud computing models like SaaS, PaaS and IaaS and provides Salesforce as an example. It also outlines the different editions of Salesforce including their pricing and limitations. The document then explains core Salesforce concepts like objects, fields, views and controllers using the MVC framework. It concludes by answering any questions.

1. MD. TARIF HOSSAIN

2. What is Salesforce?
 A global web-based software and cloud computing company best
known for its customer relationship management (CRM) product.
 CRM
 Cloud Based CRM
What is Cloud Based CRM?
 SAAS (Software as s service)
 PAAS (Platform as a service)
 IAAS (Infrastructure as a Service)

3. • SAAS (Software as a service)
 Installing
 Maintaining
 Complexity
 Security
 Performance
• Example
 Google Docs
 Salesforce

4. • PAAS (Platform as a service)
 Simplicity
 Scalability
 Reliability
• Faster than
 On-premise application platform
 Hybrid platforms
• Example
 Salesforce
 Google app engine

5. • IAAS (Infrastructure as a service)
 Renting virtual machines
 Storage services
 Networking services
• Example
 Amazon web services
 Salesforce

6. • Salesforce License per month cost:
 Starter - $25
 Professional - $75
 Enterprise - $150
 Unlimited - $300
 Developer Edition - Free

7. • First Create a Developer Account using this Link
 https://developer.salesforce.com/
• After that login into you Developer Edition by using this link
https://login.salesforce.com
• Limitations of Developer Edition
 2 user (Salesforce license)
 Expire if its idle for 6 months
 Maximum data storage in 5 MB
 No SandBox

15. • MVC
 Model – Database
 View – UI
 Controller – Functionalities
• Example: Facebook, Twitter, Gmail, Yahoo etc

16.  Model
 Object
 Fields
 Records
 View
 Pages
 Tabs
 Apps
 Controller
 Custom logics
 Functionalities
 Behaviors

17. • Browser based application
• Without any code
• Collection of objects
• Types
 Custom
 Console

18.  Collection of objects
 Performing tasked based on the
requirements

19.  Training app
 Special type of UI
 Call center Team
 Design the app

29. • Collection of Fields & Records in Database tables
• Provide the proper information in required format
 Rows indicates Records
 Columns indicated Fields
• Types of Objects
 Standard objects
 Custom objects

30.  Build in objects provided by salesforce
 It can be customized
 Fields can make use of custom object
 Override

31.  It can be build & customized on your own
 Limitations
 Based on license

37.  Reference button
 Enable link to specific object
 Same as website tabs

45.  Representing columns
 Data type
 Mandatory

56. • Automatic Calculations
• Based on references

57. ANY QUESTION ??

58. THANKS ALL