This document discusses components of successful employee training and development. It outlines key principles such as having clear goals, involving employees in determining learning objectives, using active learning techniques, connecting new material to past experiences, and providing a supportive learning environment. It also discusses the shared responsibility of management and employees in development, with management providing resources and employees creating individual development plans. Finally, it notes that development is an ongoing process that can occur through both intentional and incidental learning opportunities.

1. Innovation, Training
& Development
www.itd.management
Part 1 The Employee Experience

2. Components
Components of a
successful employee
learning experience.
The following components
are based on adult learning
principles, here is a checklist
for a successful employee
learning experience:

3. • The goals of the employee training or development
program are clear.
• The employees are involved in determining the
knowledge, skills and abilities to be learned.
• The employees are participating in activities during the
learning process.
• The work experiences and knowledge that employees
bring to each learning situation are used as a resource.

4. • A practical and problem-centred approach based on real
examples is used.
• New material is connected to the employee's past learning
and work experience.
• The employees are given an opportunity to reinforce what
they learn by practicing.
• The learning environment is informal, safe and supportive.
• The individual employee is shown respect.
• The learning opportunity promotes positive self-esteem.

5. Incidental
The employee training
and development
process is one of
continuous
improvement.
Learning happens all
the time.
One type of learning is
called incidental learning;
you have learned without
really thinking about it by
finding a solution to an
incident.

6. Intentional
Intentional learning
happens when you
engage in activities
with an attitude of
"what can I learn from
this?"
Employee development
requires you to approach
everyday activity with the
intention of learning from
what is going on around you.

7. Responsibility
Who is responsible for
employee training and
development?
Employee training is
the responsibility of
the organization.
Employee development is a
shared responsibility of
management and the individual
employee.
The responsibility of management
is to provide the right resources
and an environment that supports
the growth and development
needs of the individual employee.

8. Success
For employee training
and development to
be successful,
management will:
Provide a job description – with job
title, tasks and required competencies,
it is the foundation upon which
employee training and development
activities are built.
Provide training required by
employees to meet the basic
competencies for the job.
This is usually the supervisor's
responsibility.

9. Develop a good understanding of the knowledge, skills and abilities
that the organization will need in the now and in the future.
What are the long-term goals of the organization and what are the
implications of these goals for employee development?
Share this knowledge with staff, involve them.
Look for and share KSA learning opportunities in every-day activity,
an incident, a new government report, new method, what works
with top performers.
Explain the employee development process and encourage staff to
develop individual development plans.
Support staff when they identify learning activities that make them
an asset to your organization both now and in the future.

10. Planning
The individual
development
planning
process:
An individual development plan is prepared
by the employee in partnership with his or
her supervisor.
The plan is based upon the needs of the
employee, the position and the organization.
A good individual development plan will be
interesting, achievable, practical and realistic.
It is implemented with the approval of the
employee's supervisor.

11. Thank you
We hope you enjoyed this short
presentation on The Employee
Experience.
Your feedback would be
appreciated.
www.itd.management
For more information:
information@itd.management