Ingles para hoteis

INGLÊS PARA HOTÉIS.

_________________________________________1____________________________
WHY NOT – TECHNOLOGY IN ENGLISH TEACHING www.hitspantanal.spruz.com


ENGLISH FOR HOTELS.

Altemir J. Justino.
Professor de inglês com certificado de Proficiency pela Universidade de Cambridge e Universidade
de Trinity nível 12.
altemirjustino@hotmail.com
www.whynot.spruz.com
http://altemirjustino.4shared.com

Inglês para hotéis é a tentativa de transformar em realidade o domínio mínimo do inglês falado, para
que situações corriqueiras de comunicação dentro de um hotel não resultem em mal entendidos
irremediáveis e também para que o hóspede estrangeiro sinta-se bem quando dentro do hotel.
A idéia que norteia o uso deste material foca no desenvolvimento de habilidades gramaticais simples,
nada além do presente, passado e algumas situações que contemplam o futuro. Expressões idiomáticas
coerentes para a comunicação rápida e eficaz, bem como a pratica intensa das mesmas é o objetivo
principal deste trabalho.

Dedico este esforço a todos meus alunos do Hotel Hits Pantanal, que na sua vontade de vencer suas
barreiras de comunicação com estrangeiros estudam o inglês e o usam na solução de suas rotinas.

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Índice

1. o alfabeto.
2. números.
3. o que é um verbo e como criar uma frase simples.
4. exercícios com VERBOS relacionados ao dia a dia de um HOTEL.
5. presente simples DO.
6. presente simples DOES. Texto sobre O QUE É UM HOTEL.
7. presente simples CAN. Texto sobre LOCAIS PARA VISITAR.
8. passado simples DID. Texto sobre MATO GROSSO.
9. uso do WOULD para oferecer serviços. Texto sobre CULTURA
10. song SUGAR SUGAR by Archies

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1.THE ALPHABET

Listen to the audio and repeat the letters above.

track 2

1. Listen to the conversation and pay attention to the practical use of the alphabet at the phone:
track 3
Receptionist: Good evening Sir, how can I help you?
Guest: I would like a single room for Tuesday the second of August, please.
Receptionist: What’s your last name, please?
Guest: It’s Johnson. Michael Johnson.
Receptionist: How do you spell Johnson, please?
Guest: It’s J- O - H – N – S – O – N.
Receptionist: Thank you, Mr. Johnson. You have a booking for Tuesday the second
of August. Your room is 133.

a. Listen and repeat the sentences in bold after the teacher.
b. Now practice with your partner. track 4

1. Let’s practice the alphabet with the vocabulary around you. Spell the words to your partner:

How do you spell …..?
track 5
hotel reception bell boy cook lobby suite room pool restaurant check in

2. Listen to your teacher and write the letters as you listen to them:
track 6
a.___ ___ ___ ___ ___ b.___ ___ ___ ___ ___ ___ ___ c. ___ ___ ___ ___

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2.NUMBERS
Hotéis precisam basicamente destes números.

Zero - One - Two - Three - Four - Five

Six - Seven - Eight - Nine - Ten.

Listen and repeat the numbers
track 7

Listen to the conversation:
guest: Good evening, I booked a room for tonight.
receptionist: Good evening, Sir. What’s your last name please? track 8
guest: It’s Johnson.
receptionist: Welcome to Mato Grosso, Sir. Can you fill out this form, please?
guest: Sure. What’s my room number?
receptionist: It’s room 133. Have a nice stay at the hotel, Mr. Johnson.
guest: Thank you.
receptionist: Follow the bellboy, Sir and he will show you to your room.

Traduza a conversação abaixo.

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3. O QUE É UM VERBO E COMO CRIAR UMA FRASE EM INGLÊS.
Uma frase é composta essencialmente de no mínimo duas palavras. São o sujeito e o verbo. Exemplo:

Eu como. Eu bebo. Eu danço Você nada. Você lê Você compra
Exemplo: I eat.

__________ _________ _______ _____________ _________ __________
__________ _________

Criar uma frase em inglês passa pelo mesmo processo, e até mais simples em inglês por não termos
que conjugar verbos como em português.

Comer - eat beber - drink os dois verbos são substituídos pelo verbo “have”

Então você pode dizer

Eu como - I eat.... ou I have....
Eu danço - I dance.
Eu bebo - I drink.... ou I have...

Você pode - you can. Você lê - you read. Você compra - you buy.

Repeat after the teacher and then copy and translate the sentences:

I eat I drink I dance you can you read you buy you swim

Inglês Português

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Pay attention to the vocabulary and separate into categories.
track 9
Water beer wine sandwich cake rolls apple book magazine newspaper emails coke a
car a house a bike pasta a cell phone sparkling water milk
Bebidas Comidas objetos

Agora escreva o vocabulário abaixo das figuras. Now write the vocabulary under the pictures.

_______ _________ ________ ______ ____________ ______________

_______ _______ _______ ___________ ____________

________ _______ ___________ _______ __________________

_____________ ________ _________ ____________ ____________________

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4. VERBOS RELACIONADOS AOS SERVIÇOS DE HOTEL
Exercícios: Olhe as figuras e escreva os verbos abaixo delas.
track 10
Call clean wash wake up watch read look for swim dance have

______________ ____________ _____________

_______________ ______________

______________ _________________

______________ _____________
__________________

Alguns verbos expressam opinião, gosto, vontade: track 11

Want – querer like – gostar need – precisar love – gostar adorar

Eu quero dançar - I want to dance.

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Exercício:

Escreva as frases abaixo em inglês:

1. Eu quero limpar. ______________________________________________
2. Eu quero dançar. ______________________________________________
3. Eu gosto de comer. ______________________________________________
4. Eu gosto de ler. ______________________________________________
5. Eu preciso limpar o quarto ____________________________________________
6. Eu preciso acordar às 7. ______________________________________________
7. Eu quero ler um livro. _______________________________________________
8. Eu preciso chamar o serviço de quarto.
___________________________________________________________________
9. Eu gosto de nadar. __________________________________________________
10. Eu preciso ler o jornal. _____________________________________________ .

Agora ouça o cd para corrigir suas frases
track 12

Call clean wash wake up watch read book help have change look for

Agora escreva 12 frases com os verbos e o vocabulário que já vimos acima:

Escreva os verbos em inglês:

1. ler 7. acordar
2. reservar 8. lavar
3. limpar 9. ajudar
4. procurar 10. comer
5. chamar 11. trocar
6. assistir 12. beber

1. querer 2. precisar 3. gostar

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5. PRESENTE SIMPLES “DO”

O do é um verbo como outro qualquer, mas tem também a função de verbo auxiliar.
Veja o exemplo:

You swim. É uma frase afirmativa.
Do you swim? É uma frase interrogativa.

Então para se ter uma pergunta em inglês, podemos concluir que usamos o _____ no início da frase
.
1. Transforme as frases abaixo em perguntas.
track 13
You want to clean room 133.
You want to dance.
You like to eat pasta.
You like to read.
You need to clean the room.
You need to wake up at 7.
You want to read a book.
You need to call room service.
You like to swim.
You need to read the newspaper.
Listen and check your interrogative sentences:

Respostas simples para perguntas feitas com DO: track 14

track 14
Do you read books? Yes, I do.
No, I don’t.

O do é usado para substituir o verbo principal. Ao invés de dizer, SIM, EU LEIO ou seja, YES, I
READ - é dito, YES, I DO, que significa a mesma coisa.

3. Faça as perguntas acima para seu colega :

A : Do you want to dance? A : Do you like to swim?
B : Yes, I do. B : No, I don’t.

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6. PRESENTE SIMPLES “DOES”

O “does” é usado para perguntas feitas sobre uma terceira pessoa. É o “do”, só que com o acréscimo
de 'es'.

Para entender o uso do auxiliar “does”, é necessário que se entenda a regra para formar frases no
presente para terceiras pessoas. Veja:

I swim. He swims. I eat . He eats.
Eu nado. Ele nada. Eu como Ele come.

I DO. HE DOES. O verbo auxiliar do também pode ser usado como verbo
principal e
Eu faço. Ele faz. Quando usado assim significa FAZER.

Visto isso, podemos concluir que o DOES é usado para fazer perguntas assim como o DO.

you swim. Você nada. Esta frase é afirmativa.
Do you swim? Você nada? Esta frase é interrogativa.

He swims. Ele nada. Esta frase é afirmativa.
Does he swim? Ele nada? Esta frase é interrogativa.

1. Transforme as frases abaixo em interrogativas:

a. He likes to swim. ________________________________________________________

b. He needs to work. ________________________________________________________

c. He wants to call the manager ________________________________________________

________________________________________________________________________ .

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2. Organize as frases abaixo em ordem para que sejam perguntas.

a. work he in the morning does. _________________________________________________?

b. she need does to speak English._________________________________________________?

c. he want to watch tv does. _________________________________________________?

d. want to read he does the newspaper. _____________________________________________?

e. like he does to swim? __________________________________________________?

Agora ouça o cd para corrigir o que você fez.
track 15

TEXT: Just listen and practice repetition to get the correct pronunciation for the words:

what a hotel is.
track 16

The concept of hotel is simple, it is a place for travelers to stay. It is similar to getting a visit
into your house.
When you receive a visit you are polite and give the visitor your best. That is what a guest
should receive at the hotel, your best.

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7. CAN.
track 17

O can significa poder (ter habilidade ou condições físicas, emocionais ou intelectuais para realizar
algo)
e é usado como um verbo auxiliar.

Eu posso. I can.
Você pode. You can. Todas essas frases são afirmativas.
Ele pode. He can.
Ela pode. She can.

Eu posso falar. em inglês I can speak.
Eu consigo falar. em inglês I can speak. Os sentidos do verbo poder e conseguir são
semelhantes.

Vejamos outras frases que podemos formar com can.

Eu consigo falar inglês. I can speak English.
Eu consigo ler. I can read.
Você consegue falar Português. You can speak Portuguese.
Você consegue nadar. You can swim.

Exercises:

1. Translate the phrases into English:

a – Ele pode. ____________________ b. Ele pode falar. _______________________________

c – Ela pode. ____________________ d. Ela pode ler. _________________________________

e – Ele pode falar inglês. __________________________________________________________

f – Ela pode ler livros. ____________________________________________________________
Vocabulary:

Days of the week
track 18

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Colors
blue grey black yellow white green red pink
light dark

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Listen to the song
track 19

FRIDAY I'M IN LOVE
THE CURE

I don't care if Monday is blue it's Friday I'm in love
Tuesday's grey and Wednesday too
Thursday I don't care about you Dressed up to the eyes
it's Friday I'm in love it's a wonderful surprise
to see your shoes and your spirits
Monday you can fall apart rise
Tuesday Wednesday break my heart throwing out your frown
oh Thursday doesn't even start
it's Friday I'm in love. and just smiling at the sound
and as sleek as a shriek
Saturday wait spinning round and round
and Sunday always comes too late always take a big bite
but Friday never hesitate
it's such a gorgeous sight
I don't care if Monday's black to see you in the middle of
Tuesday Wednesday heart attack the night
Thursday never looking back you can never get enough
it's Friday I'm in love
enough of this stuff
Monday you can hold your head it's Friday
Tuesday Wednesday stay in bed I'm in love
on Thursday watch the walls instead

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Places to visit
track 20

Once in Cuiaba metropolitan area you must take a sightseeing tour and see the zoo in the
Federal University, the Museu do Peixe - fish museum, Chapada dos Guimaraes, have a
fish in a fish place called Rota do peixe, the fish route. Take a look at the Caixa d`agua
Velha museum and have a barbecue in one of the many steak houses in both varzea grande
and cuiaba cities.

Véu de noiva Museu da caixa d'água velha

Museu do Rio Lagoa do Manso

the jaguar - zoo ufmt

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Answer the questions with CAN:
track 21
1. Can you swim on Thursday? ______________________________________________
2. Can she work on Friday? _________________________________________________
3. Can he help the tables? ___________________________________________________
4. Can you have a bottle of wine? _____________________________________________
5. Can I have a beer? _______________________________________________________
6. Can you speak English? ___________________________________________________
7. Can you speak Spanish? __________________________________________________
8. Can you read your emails on Sunday? _______________________________________
9. Can you read a book at night? ______________________________________________
10. Can you read the newspaper on Saturday? ____________________________________

Now translate the questions above into Portuguese:

1.________________________________________________________________________

2.________________________________________________________________________

3.________________________________________________________________________

4._________________________________________________________________________

5._________________________________________________________________________

6._________________________________________________________________________

7._________________________________________________________________________

8._________________________________________________________________________

9._________________________________________________________________________

10.________________________________________________________________________

Write the sentences in Portuguese:
track 22

1. I can work on Saturday. _____________________________________________________

2. I can speak Portuguese._____________________________________________________

3. I can swim on Sunday. _____________________________________________________

4. I can't speak Italian. _______________________________________________________

5. I can wake you up at 6 in the morning. ________________________________________

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CAN I HELP YOU SIR?

Conversation:
track 23

Waiter: How can I help you sir?
Guest: I would like a caipirinha, please.
Waiter: Would that be all?
Guest: Yes, thank you.
Waiter: Don't mention it.

Expressions that are useful when waiting on guests.
track 24
Good morning, Sir. Good afternoon Good evening Good night

How can I help you? What can I do you for you, ma'am? Is there anything I can do for you?

Don't mention it. You're welcome. Not at all. My pleasure.

Reading about Maria. track 25

I can read a book in the morning. I can watch tv at night on Sundays, but I can't
watch tv on Tuesdays and Thursdays. I can speak English very well, I speak a little
Spanish, too. I can swim and play soccer on weekends and I like to do that with my
family.

1. Can Maria read in the morning? _____________________________________________

2. Can she watch tv every day? ________________________________________________

3. Can Maria speak English? __________________________________________________

4. Can Maria play soccer? ____________________________________________________

5. Can she swim on weekends? ________________________________________________
track 26 track 27

.

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8. PASSADO COM “DID”

O did é o passado do verbo do e como ele também tem a função de verbo auxiliar.
Veja o exemplo:

You worked. É uma frase afirmativa.
Did you work? É uma frase interrogativa.

O que há de novo é que agora os verbos passam a ser conjugados quando a frase é afirmativa.

Temos dois tipos de conjugação, dos verbos regulares e dos irregulares.

Regulares: o verbo recebe o acréscimo de 'ed':

work worked t
love loved d
want wanted id

.
track 28
You wanted to clean room 133.
You wanted to dance.
You liked to eat pasta.
You liked to read.
You needed to clean the room.
You needed to wake up at 7.
You wanted to read a book.
You needed to call room service.
You liked to swim.
You needed to read the newspaper.

Respostas simples para perguntas feitas com DID: track 29

track 30
Did you watch tv last night? Yes, I did.
No, I didn’t.
O do é usado para substituir o verbo principal. Ao invés de dizer, SIM, EU ASSISTI ou seja, YES, I
WATCHED - é dito, YES, I DID, que significa a mesma coisa.

4. Faça as perguntas DO TRACK 29 acima para seu colega :

_________________________________________18____________________________


A : Did you want to dance? A : Did you like to swim?
B : Yes, I did. B : No, I didn’t.

A : Did you watch the news last night?
B : Yes, I did. No, I didn't.

A : Did you have a pizza yesterday?

A : Did you read your emails on Monday?

A : Did you call the manage?

Mato Grosso
track 31

Cuiaba is the capital of mato grosso, a fast-growing state. The main products in mato
grosso range from cattle to many different crops, specially the soy bean.
The population of the state is a great mix, people from all over Brazil and specially
from south of Brazil, live in the state.

_________________________________________19____________________________


9. USO DE WOULD.

O would é outro auxiliar para fazer perguntas, mas nesse caso, ele também é usado para as frases
afirmativas. Os verbos que estão próximos ao would sempre são conjugados com o fim ...ria, futuro
do pretérito, gostar, gostaria falar, falaria ler, leria chamar, chamaria.

You would like to swim. frase afirmativa
Would you like to swim? frase interrogativa a diferença entre as frases é a posição do would

O would é um verbo auxiliar como os que já vimos, a sua função principal é indicar que a frase é uma
pergunta ou que
Veja o exemplo:

You swim in the morning. É uma frase afirmativa.
Would you swim in the morning? É uma frase interrogativa.

.
track 32
You would clean room 133 in the morning.
You would dance ballet.
You would eat pasta.
You would read the newspaper.
You would clean the room.
You would wake up at 7.
You would read a book.
You would call room service.
You would like to swim in a river.
You would read the emails Sunday night.

Respostas simples para perguntas feitas com Would: track 33

track 34
Would you read books? Yes, I would.
No, I wouldn't.

O would é usado para substituir o verbo principal. Ao invés de dizer, SIM, EU LERIA ou seja, YES,
I WOULD READ - é dito, YES, I WOULD, que significa a mesma coisa.

5. Faça as perguntas do track 33 acima para seu colega :

_________________________________________20____________________________


A : Would you dance ballet? A : Would you like to swim in a river?
B : Yes, I would. B : No, I wouldn't.

Answer the questions with short answers:

Would you call the manager? ______________________________________________

Would you wake me up at 6:30, please? _______________________________________

Would you clean my room, please? ___________________________________________

Would you work on Friday night? ____________________________________________

Would you get me a caipirinha, please?________________________________________

Culture
track 35

Due to the variaty of people from different regions we have a mix of cultures. We have the
Cururu and Siriri as typical dance which originate in the slave period and the music
Rasqueado played with a peculiar instrument called Viola de Cocho. These can be
considered part of our identity.

_________________________________________21____________________________


10. SONG :
SUGAR SUGAR
THE ARCHIES track 36

SUGAR OH HONEY HONEY
YOU ARE MY CANDY GIRL
AND YOU GOT ME WANTING YOU
HONEY UH SUGAR SUGAR

I JUST CAN'T BELIEVE THE LOVINESS OF LOVING YOU
I JUST CAN'T BELIEVE IT'S TRUE
I JUST CAN'T BELIEVE THE WONDERS OF THIS FEELING TOO.
I JUST CAN'T BELIEVE IT'S TRUE

OH SUGAR OH HONEY HONEY
OH HONEY UH SUGAR SUGAR
AND YOU GOT ME JUST WANTING YOU

WHEN I KISSED YOU GIRL
I KNEW HOW SWEET A KISS COULD BE
I KNOW HOW SWEET A KISS CAN BE
LIKE THE SUMMER SUNSHINE ALL YOUR SWEETNESS OVER ME
ALL YOUR SWEETNESS OVER ME

OH SUGAR
PUT A LITTLE SUGAR ON IT HONEY
PUT A LITTLE SUGAR ON IT BABY
I AM GONNA MAKE YOUR LIFE SO SWEET YEAH YEAH YEAH
PUT A LITTLE SUGAR ON IT OH YEAH
PUT A LITTLE SUGAR ON IT HONEY
PUT A LITTLE SUGAR ON IT BABY
I AM GONNA MAKE YOUR LIFE SO SWEET
YEAH YEAH YEAH PUT A LITTLE SUGAR ON IT HONEY

SUGAR OH HONEY HONEY
HONEY UH SUGAR SUGAR

_________________________________________22____________________________

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