Infopulse Ukraine is an IT services company established in 1992 with over 800 employees. It provides software development, IT operations, and consulting services using technologies such as .NET, Java, SharePoint, and BI. Infopulse follows a global sourcing methodology focused on quality, competence, security, and transparency. It has completed many projects for clients in industries like banking, telecom, and healthcare. Recent notable projects include a mobile banking app for a Norwegian bank and portals for the American Chamber of Commerce in Ukraine.

1. Infopulse Ukraine
Corporate Presentation

2. Agenda
• 1. Overview
• 2. Competences
• 3. Services Snapshot
• 4. Global Sourcing Methodologies
• 5. Recent deliveries highlight
• 6. Key clients List
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3. 1. Infopulse Overview
General information
 Established in 1992
 Part of EDB Group since 2007 (EDB ErgoGroup since 2010)
 800+ employees
 Head office in Kyiv, regional development facilities in Zhytomyr, Luhansk and Vinnytsia
 2 major production departments
• Application services
• ITO services
Certifications & Partners
 Process and market certifications
 ISO 9001:2008
 ISO 14001
 Technology and business partners
 IBM Premier Business Partner
 Microsoft Gold Certified Partner
 Informatica Business Partner
 K2 Value Added Reseller
 Cisco Premier Certified Partner
 Cisco Express Foundation Specialized Partner
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4. 2. Competences
Business Domains
 Banking, Finance, & Insurance
 Telecom
 IT & System management
 Industry, manufacturing, & retail
 Healthcare & pharmaceuticals
 Oil & gas
 Public sector
Technology Competences
 ~130 .NET
 ~100 Java 11% .Net
5%
 ~100 Legacy (VB, PowerBuilder, Centura, Cobol) Java
37%
 ~ 50 SharePoint (+ProjectServer, Dynamics CRM)
 ~ 30 BI (SSIS, SSAS, SSRS, Cognos, CrystalReport) Virtualization &
packaging
 ~ 15 EAI (BizTalk, WebSphere MQ, Sopera) 19% Sharepoint and
 ~ 15 Mobile (iPhoneOS, Android) related
 ~ 15 RIA (Silverlight, Flex) 28%
Other
 ~ 70 Application virtualization & packaging
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5. 3. Services Snapshot
Software design
Software QA & QC
& development
Legacy applications
IT Operations
modernization & maintenance
Applications virtualization
Project management
& packaging
 XRT Universe – “Best treasury management software” awards by
Support Consulting Global Finance Magazine in 2005, 2006, 2007
 ADW Software Topografische Wandelkaarten - “Overall
winner”, 2008, 2009, 2010; “Best digital product”, 2009 – awards by
International Map Trade Association 5

6. Solutions Snapshot
Business process
Corporate portals
modeling
CRM PMO | Resource planning
Business Intelligence
HRM & Data management
Knowledge
management Workflows & Docflows
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7. Software design
& Development Services
• Formal approach to requirements development -
needs, features, prioritization, traceability etc.
Requirements • Use-case specifications or user stories
management • Supplementary specifications & diagrams
• Requirements analysis to ensure quality, eliminate inconsistencies
• Tools: Rational Requisite Pro, Telelogic Doors, Borland CaliberRM
• RUP practices for documentation of system architecture and design
(UML based)
• Database design model
Analysis & design • Tools: Enterprise Architect, Visio, ErWin
• Technical decisions documented in SAD (COTS
components, make/buy/reuse analysis etc.)
• Coding standards
• Automated and manual code reviews and cleanups
• Unit tests + automated functional tests
Implementation • Continuous integration + notifications
• Commit monitoring
• Self-documented code + documentation comments
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8. Software QA & QC Services
• Black box & White box
• Functional testing
• Regression testing
• Performance / Load / Stress testing
Dynamic analysis • Usability testing
• Security testing
• Installation testing
• Integration testing
• Requirements analysis
Static analysis • Elimination of inconsistencies & incompleteness
• Test Complete
• Rational Robot
Test automation • Unit testing implementation
• Custom test framework
• Delivery audits
Process analysis & • Formal | Agile approaches
improvement • RUP, Scrum, CMMI
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9. Process management solutions
ShareProcess
 Simple and straightforward notation
 Focus on all employees, not only business analysts
 Direct links between model and actual process
implementation
 Transparency
 Ease of certification
 Flexibility
ProcessPuzzle
 Clarify org. structure and connections
 Clarify roles & responsibilities
 Clarify document flows
 Identify inconsistencies
 Get integrated picture of business processes in 1 day
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10. Applications virtualization &
Packaging Services
• Zero applications deployment
Applications • Zero applications conflicts and interdependencies
virtualization • Standard configuration
• Quick and safe changes
• Standard configurations
• Integrated license management
• Elimination of excessive users privileges
Software packaging • Unattended deployment
• Applications conflicts management
• Self-repair capacity
• Dramatic increase of application infrastructure
manageability, stability, predictability
• Quick and safe changes
Benefits • Eliminating of application conflicts
• Decreasing of maintenance costs
• Increasing business users satisfaction
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11. Business Intelligence Services
Services
 Implement ETL for data gathering
 Implement data quality management routines
 Maintain data warehouses
 Build analytical reporting systems
 Consolidate and aggregate data
 Multidimensional analysis with OLAP cubes
 Implement dashboards and indicators
 Integrated with corporate portals and accessible from
mobile
Technology
Microsoft SQL Server Integration, Analysis, Reporting
Services
 Microsoft SharePoint
 Microsoft Excel Services & Performance Point Server
 IBM Cognos BI, Reports, TM
 Informatica PowerCenter
 SAP BusinessObjects & CrystalReports
 Oracle Data Integrator & Datawarehouse Builder
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12. Consulting Services
• Project management
• Requirements analysis & approval
Project
• Microsoft Project Server implementation
management • Analytical reporting
services • Sarbanes-Oxley compliance
• Subcontractors management
• Process analysis
PMO Automation • SharePoint implementation
• Microsoft Project Server implementation
Development • Software development methodology analysis
methodology • Technical solution validation
implementation • Process improvement planning
• Project planning methodology trainings
Project planning • Microsoft Project implementation
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13. ITO Services
• Consulting & Integration
Approach
• Servers Virtualization and
Consolidation
• Infrastructure Management
• Security Management
• Managed IT Services - 24/7
• Application Servers
• Database Servers
• System Services
• Network Infrastructure
• Customer Operation
• Monitoring & proactivity - 24/7
• Specialized service desk
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14. Support Services
• Registration and processing of incidents and requests
• Consultations
Single point of • Information tracking in common registration system
access • Request reception by phone, fax, e-mail
• Multi-language support
• 9/5 – support in working time
Operating mode • 24/7 – all day support
• Other mode depending on customer requirements
• The possibility of organizing an international service-desk
General • Using innovative approach and the best specialized tools
• Continuous improvements of Support Services
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15. SharePoint Implementation
Services
• ~ 10 implementations
• Key features
• Integrated news flow
• Birthdays
Portal Box • Newcomers
• Media gallery
• Event calendar
• Quick survey
State
transition
• “Jira for SharePoint” rules
• Customizable record lifecycle processor
• Form presentation rules
Issue tracking & • Permissions granting rules
order management • Lightweight flash-based charts
• Cross-SharePoint filtered lookups
• Flexible notification rules
• User assistance & adaptation features
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16. 4. Global Sourcing Methodology
Logical
Security
Physical
Security
Risk Financial
Management Security
Security
Knowledge
Management
Management
Transparent delivery framework
Human Quality Project
Resources Management Management
Management  Quality-centered
 Competence-driven
IT Services
Environmental  Security-based
Management Application Management
Services
Management
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17. IT Operation Service Models
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18. Integrated delivery management
system
• Intuitive and illustrative
navigation
• Used by all employees
to speed-up adaptation
and knowledge sharing
• Integrated information
management
• Reporting and analysis
• Data exchange with
external systems
• Supports changes in
organizational structure
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19. 5. Recent deliveries highlight
Business Solution
Customer Country Service domain Project
domain domain
2010, iPhone-based mobile banking application
EDB NO Banking Mobile Software development
for Sparebank 1 link to Apple store
American Chamber of Since 2009, both public & internal portals for ACC
UA Public sector SharePoint Software development
Commerce in Ukraine, about 16 000 registered users
2010, Internal portal, PMO processes support,
Kyivstar UA Telecom SharePoint Software development
issue tracking, integration with ProjectServer
System integration; Since 2007, core assistance center software & key
Allianz UA Insurance BI
Software development business analysis reporting system provided
Software development; Since 2007, collection of market information from
Gorenje UA Retail SaaS, BI
Support regions, and consolidation for central office
Custom Since 2005, hospital management and audiology
AuditData DK Healthcare Software development
software devices control system
Custom Since 2006, testing various maps and trips related
Rand McNally US Digital content Software QA
software software, both manually & automatically
Since 2005, applications packaging and
System Packaging &
Revacom DE Software development virtualization factory for UBS, HP, Swisscom and
management virtualization
other top customers
Custom
Software development; Since 2007, development and maintenance of
ScanJour DK Public sector software,
Support ScanJour Captia system
SharePoint
Since 2005, development and maintenance of
Custom Software development;
Agillic DK Telecom customer lifecycle management system for major
software, RIA Support
Telecoms
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20. 6. Key clients List
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21. Please contact us for any detailed information!
Sales and Marketing Department
tel: +380 44 457 84 68
+380 44 456 24 56
e-mail: info@infopulse.com.ua
www.infopulse.com.ua