Indian Oil Corporation Ltd is India's largest commercial oil and gas company. It has a history dating back to 1959 and has expanded significantly over the decades through mergers and acquisitions. The company's core business includes refining, marketing, transportation and distribution of petroleum products. It operates numerous refineries and has subsidiaries involved in petrochemicals and other energy sectors. Indian Oil also engages in corporate social responsibility initiatives focused on education, healthcare and community development.

1. By- Saloni
Bagrecha

2. The Flow
 Overview
History
Vision
Mission
Products
Refineries
Subsidiaries
Corporate Social
Responsibility
Competitors
SWOT Analysis
Achievements
Future Projects

3. Overview
I - Interacts with your customer regularly
N- Needs- identify precise needs of your customer
D - Delight your customer every time
I - Innovate your services for customer excellence
A- Accuracy- accurate quantity to be provided
N - Never argue with your customers
O - Offer them every service available to you
I - Invite your customer to visit again
L - Leave a long lasting impression on your customer

4. History
•In 1959, the Indian Oil Company was founded as a statutory body.
•In September 1964, Indian Refineries Ltd. and the Indian Oil Company
were merged to form the Indian Oil Corporation. The government
announced that all future refinery partnerships would be required to sell
their products through Indian Oil
•. Indian Oil took over Assam Oil Company refining and marketing
activities in 1981
•In 2006, IOCL took over Indian Blending Oil Blending Limited.
•In 2007 & 2009 IBP & BRPL were merged with IOCL respectively.

7. Mission
• To achieve international standards of excellence in all aspects of
energy and diversified business with focus on customer delight
through value of products and services and cost reduction.
• To maximize creation of wealth, value and satisfaction for the
stakeholders.
• To attain leadership in developing, adopting and assimilating state-
of- the-art technology for competitive advantage.
• To provide technology and services through sustained Research and
Development.
• To foster a culture of participation and innovation for employee
growth and contribution.
• To cultivate high standards of business ethics and Total Quality
Management for a strong corporate identity and brand equity.
• To help enrich the quality of life of the community and preserve
ecological balance and heritage through a strong environment
conscience

8. Products
• Indane Gas
• Auto Gas
• Natural Gas
• Petrol
• Diesel
• Jet Fuel
• Lubricants & Greases
• Marine Fuels
• Kerosene
• Bulk/Industrial Fuels
• Bitumen
• Petrochemicals
• Special Products
• Crude Oil

9. Refineries
Digboi Refinery
Guwahati Refinery
Barauni Refinery
Gujarat Refinery
Haldia Refinery
Bongaigon Refinery
Mathura Refinery
Panipat Refinery
Paradip Refinery

10. Subsidiaries
Chennai Petroleum Corporation
Indian Oil - CREDA Biofuels Ltd.
Indian Catalyst Private Limited
Indian Oil (Mauritius) Ltd.
 Lanka IOC PLC, Sri Lanka
IOC Middle East FZE, UAE
IOC Sweden AB, Sweden
IOCL (USA) Inc., USA
IndOil Global B.V. Netherlands

11. Indian Oil Education Scholarship Scheme :
Indian Oil Education Scholarships are awarded to 2600 poor and
deserving students on merit-cum-means basis, who are pursuing full-time
courses.
Rajiv Gandhi Grameen LPG Vitaran Yojana :
As per directives of Government of India, IndianOil contributes 20% of
2% previous year’s Net Profit towards release of one-time grant to Below
Poverty Line (BPL) families in the rural areas for release of new LPG
connection under Rajiv Gandhi Grameen LPG Vitaran Yojana
(RGGLVY). During 2014-15, Rs.28.08 crore was allocated for this
project.
IndianOil Sachal Swasthya Seva in Andhra Pradesh, Telengana and Uttar
Pradesh :
In January 2012, IndianOil launched a primary mobile healthcare scheme
titled “IndianOil Sachal Swasthya Seva” for running 52 Mobile Medical
Units (MMU) in Andhra Pradesh, Telengana and Uttar Pradesh. MMUs

12. IndianOil’s Assam Oil Division Hospital, Digboi, Assam (established: 1906)
This 200-bed hospital with modern facilities caters to about 2 lakh populations with
catchment area extending to neighboring Arunachal Pradesh and other areas of the
North East. It provides medical facilities to the community at large, besides employees
and dependents of IndianOil and Oil India
Sarve Santu Niramaya, Digboi, Assam :
Under this unique project, free health consultation and medicines are provided to both
human beings and livestock population. During 2014-15, eight camps were organised,
where 1577 poor patients and 16,728 cattle and poultry were treated. So far, 3,931 poor
patients and 44,914 cattle/poultry have been treated (1036 Vaccinations)
Assam Oil School of Nursing & Assam Oil College of Nursing, Digboi, Assam
(established: 1986) :
Assam Oil School of Nursing (AOSN) provides professional training and diploma
courses in the field of nursing and midwifery to young girls and all costs are borne by
IndianOil. AOSN is recognized by the Indian Nursing Council (INC), a statutory body
under Government of India, Ministry of Health and family Welfare. Since inception,
354 students have successfully completed the course with 100% placement record.

13. Competitors

14. SWOT Analysis
Strength
•IOC has a very strong
distribution network.
•Increase in demand for oil &
petroleum products .
•More than 50% of IOC’s
refining capacity is located in
the Northern and Western
regions, which are high demand
and high growth areas
Weakness
•Size of organization is too big
to manage its efficiency.
•The technological drawback,
as compared to some major
foreign player is
another weakness for the
company.
• The major weakness for the
company is the R&D. The
company starts working on it.

15. SWOT
Analysis
DISTILLATE YIELD IMPROVEMENT PROJECT
(COKER), HALDIA
Project Cost: Rs. 3150 crore
Brief Description: The project aims to upgrade Black Oil, mainly
High Sulphur Fuel Oil to higher value products like diesel and LPG
which will lead to subsequent improvement in Gross Refinery
Margins. This will be achieved through installation of proven
Delayed Coker Unit along with other Treating Units and allied
facilities. 76 crore
•Opportunity
•Since the company has the maximum no. Of
out lets and also the maximum no.
Of refineries in India, it can very easily go
for extension at any point of time, and can
introduce any new products, which will get
support from its huge market network.
•The company can make the buying process
more easy for the customers, by implying
many more schemes.
•Threat
• The foreign players with more advanced
technology are the biggest threat for the
company.
•The crude oil supply is also a big issue in
front of the company, because the company
cannot fix its price and so, some time had
operate in loss also. it is the biggest problem
because the maximum part of their crude
is been imported.
•In future the market will welcome more
private players, which will eat up its market
share.
•If the Govt. Policies allow the private

16. Achievements
•Enterprise, with a net profit of ₹103.99
billion (US$1.5 billion) for the financial year 2015-16.
•Indian Oil is the highest ranked Indian company in the
Fortune Global 500 listing, at the 161th position in 2016.
•It is also the 18th largest Commercial petroleum company
in the world
•Indian Oil Corporation (Indian Oil) is India’s Largest
No. 1 petroleum trading company among the national oil
companies in the Asia-Pacific region.
•IOCL was featured on the 2011 Forbes Global 2000 at
position 243.
•It is the fifth most valued brand in India according to an
annual survey conducted by Brand Finance and The
Economic Times in 2010.

17. Future Projects
PARADIP-RAIPUR-RANCHI PIPELINE
Project Cost: Rs. 1793 crore
Description: Project consists of laying of 1108 km long product
pipeline with intermediate pumping stations at Jatni and New
Sambalpur and delivery stations at Jatni, Jharsuguda, Ranchi,
Raipur and Korba.
DISTILLATE YIELD IMPROVEMENT PROJECT
(COKER), HALDIA
Project Cost: Rs. 3150 crore
Brief Description: The project aims to upgrade Black Oil, mainly
High Sulphur Fuel Oil to higher value products like diesel and LPG
which will lead to subsequent improvement in Gross Refinery
Margins. This will be achieved through installation of proven
Delayed Coker Unit along with other Treating Units and allied

18. Conclusion
•Indian Oil accounts for nearly half of India's petroleum products
market share, 35% national refining capacity and 71% downstream
sector pipelines through capacity. The Indian Oil Group owns and
operates 11 of India's 23 refineries.
•The Corporation has a 65% share of the bulk consumer business,
and almost 6,500 dedicated pumps are in operation for the
convenience of large-volume consumers like the defence services,
railways and state transport undertakings, ensuring products and
inventory at their doorstep. They are backed for supplies by 129 bulk
storage terminals and depots, 101 aviation fuel stations and 91 LPG
bottling plant.
•Indian Oil's network of over 45,000 customer touch-points reaches
petroleum products to every nook and corner of the country. These
include more than 25,000 petrol & diesel stations, including 6,200
Kisan Seva Kendra outlets (KSKs) in the rural markets. Over 9400
fuel stations across 55 cities are now fully automated.